Optiseller Reviews

Name: Optiseller
Rating: 4.71

4.7 Rating 17 Reviews

94 %

of reviewers recommend Optiseller

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About Optiseller:

Our software tools put you in control of your online store data.
No matter your marketplace of choice, with Optiseller you can:

Manage and optimise your listings
Grow your business
Comply with marketplace mandates and policies

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Anonymous

Anonymous // 01/01/2019

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“Optiseller is the perfect tool to help any business scale their business on eBay. It easily and clearly pinpoints opportunities across your product listings, thus ensuring all possible search-driven sales are captured. The Optiseller team, are more than helpful and are always on hand to help and offer suggestions. I would encourage any business to get in contact.”

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Posted 3 years ago

Hi Josh, Many thanks for your brilliant review. It is great to read that you have taken so much from your scaling experience with Optiseller. I will certainly pass on your feedback to our Customer Success team - I know they will be delighted to read it. Kind Regards, Craig Marketing Team Lead

Posted 3 years ago

“Great service that fully improved our eBay shop. Complete overview and overhaul of listings, optimisation and appearance. Professional and friendly service that fully explained the benefits and working through any issues.”

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Posted 7 months ago

“very good easy to use.”

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Posted 2 years ago

Hi Anonymous, Thanks for taking the time to leave your review. I am delighted to hear that you find the tools easy to use and that the results are beneficial. Kind Regards, Craig Marketing Team Lead

Posted 2 years ago

“Really enjoyed our experience with optiseller - Chris was extremely knowledgeable and really helped improve our listings.”

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Posted 2 years ago

Hi Drew, Thanks for taking the time to send us such a great review. We are delighted to hear that you got so much from your experience with Optiseller and that Chris helped you improve your listings so much. Kind Regards, Craig Marketing Team Lead

Posted 2 years ago

“Friendly staff, useful tools. They know their ebay stuff.”

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Posted 3 years ago

Hi Paul, Many thanks for taking the time to send in your feedback. I am delighted to hear that you found the tools useful and our team informative - I will be sure to pass on your comments to them. Kind Regards, Craig Marketing Team Lead

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Joanne, Thanks for taking the time to leave your comments following the service you received from our team. I am delighted to hear that you felt the experience was 5*! Kind Regards, Craig Marketing Team Lead

Posted 3 years ago

“Great experience with optiseller so far already taught us many new things to aid our conversion and grow our sales further on eBay”

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Posted 3 years ago

Hi Mike, Thank you for taking the time to provide your feedback. I am delighted to hear that you are having such a fantastic experience so far with Optiseller, and that it is having such a positive impact on your sales already. We very much look forward to working with you in the future, and wish you every success with Optiseller. Kind Regards, Craig Marketing Specialist

Posted 3 years ago

“4.5 Stars Optiseller boasts some very powerful reporting features and insights - highly valuable for most EBAY sellers that have more than a few hundred sku's. Their staff have a wealth of knowledge and will give you actionable insights tailored to your account - all focussed on winning you sales.”

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Posted 3 years ago

Dear Anonymous, Thanks for taking the time to send us your feedback. I am delighted to hear that you are finding the Optiseller tools useful and that our Customer Success team have made such a great impression on you. We very much look forward to working with you and your business moving forward. Kind Regards, Craig Marketing Specialist

Posted 3 years ago

“Amazing demo by Paul Taylor, software looks very easy to use.”

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Posted 3 years ago

Hi Suhail, Thanks for taking the time to provide your review. It is great to hear that you enjoyed the demo and are looking forward to using the tool. I will be sure to pass your kind feedback on to Paul - I know he will be delighted to hear. Kind Regards, Craig Marketing Specialist

Posted 3 years ago

“It was a very informativ Presentation. Thanks again for the Information.”

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Posted 3 years ago

Hi Xaver, Thanks for taking the time to leave your comments following the presentation with our customer success team. I am delighted to hear that you found it informative! Kind Regards, Craig Marketing Specialist

Posted 3 years ago

“The presentation was very clear and helpful, clean message and good inputs”

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Posted 3 years ago

Hi Nidia, Thank you for taking the time to provide your feedback on the presentation you received. It is great to hear that you found it so useful and you had some good learning takeaways. I will be sure to pass on your comments to our Customer Success team. Kind Regards, Craig Marketing Specialist

Posted 3 years ago

“Very detailed and insightful account health review. Thanks a lot!”

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Posted 3 years ago

Hi Giang, Thank you for your kind feedback! I am delighted to hear that you found you account health review useful. I know that Chris in our Customer Success Team will really appreciate you taking the time to let us know. Kind Regards, Craig Marketing Specialist

Posted 3 years ago

“Very helpful demo, look forward to using the full suite f tools when we sign up.”

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Posted 3 years ago

Hi Karl, Thank you for the wonderful feedback. I am so glad that you had a useful demo of the Optiseller tools and it is great to hear that you are looking forward to getting started. Of course if you have any questions on the tool then just get in touch with us. Kind Regards, Craig Marketing Specialist

Posted 3 years ago

“It's a poor company with some shady business practices. Apparently I am locked into a 12 month contract for software which is no use - despite me activating my account via e-mail correspondence with Optiseller staff and not being provided any contract. Now I am being billed monthly for software which I have demonstrated does not work. I would ignore any of the additional packages and just use the free Aspect Finder through eBay. The additional packages are full of filler software which does not work and is just an excuse for them to be able to offer different plans and get people to pay more for packages thinking that they are going to get more useful features depending on the plan they choose. In reality, the software is either useless, already available through eBay, or outputs data which is simply wrong. Rather than save time, this will in fact waste time because anyone who trusts the data risks redoing all their titles and listings based on the provided data, and will then have to redo them all again when they realise the data is inaccurate. It seems the companies strategy is to lock people into a contract because they know that as soon as people have chance to use the software and realise how poor it is they will have no option to cancel. Perhaps a better business strategy would be to develop useful software, and that way people would want to pay for it because it is useful, rather than being forced to. Having had no resolutions offered by support I am now in the process of filing fraudulent chargebacks to recover the funds I have lost for the software which is not fit for purpose or described.”

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Posted 3 years ago

Hi Elis, Thanks for taking the time to provide your feedback. I am sorry to hear that you did not receive the service you expected from Optiseller. It is not to the high standards we aim for, and for that, I apologise. Our tools and plans are constantly evolving to meet the needs and wants of eBay sellers, with features such as Bulk Update and Filter Builder most recently. With regards to the contract agreement, all our plans are sold on a 12-month term (paid monthly or annually) and this is stated on the pricing page of our website - so I apologise if this was not clear when you signed up for your plan. Once again thank you for your feedback. Kind Regards, Craig Marketing Specialist

Posted 3 years ago

“Well done very good great tool to have”

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Posted 3 years ago

Hi Muhammad, Thanks for your brilliant 5* review! I am so pleased that you are finding the tool beneficial and are making the most of using Optiseller. Kind Regards, Craig Marketing Specialist

Posted 3 years ago

“Through working with Optiseller our eBay sales and all round performance have sky rocketed! The knowledge they share and approach they teach has been invaluable and seen us make incremental increases in virtually all our KPIs. Most importantly they've given us the confidence and know how to be confident going forwards that eBay will be a strong performing platfrom for us.”

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Posted 3 years ago

Hi Paul, Thanks so much for your great feedback. I know that Chris and the Customer Success team will be delighted to hear your comments regarding their knowledge, and how Optiseller has had such a positive impact on your business's performance. We look forward to our continued work in the future! Kind Regards, Craig Marketing Specialist

Posted 3 years ago

“I love how quick this tool is. I can add items specifics quickly to dozens of listings and then click and Optiseller adds the information for me in seconds. I totally love the feature in Aspect Finder that rates Buyer Demand data, so that I know what information really benefits my listings. Optiseller is a time saver and money maker for sellers of all sizes!”

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Posted 3 years ago

Hi Kathy, Thank you for your kind words and for taking the time to leave us a review! It is brilliant to hear that you are finding that the Optiseller tools are streamlining your listing optimisations, and ultimately saving you time and growing your sales! Once again - thank you for the brilliant review! Kind Regards, Craig Marketing Specialist

Posted 3 years ago

Optiseller is rated 4.7 based on 17 reviews