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Only Oak Furniture Reviews

4.5 Rating 814 Reviews
88 %
of reviewers recommend Only Oak Furniture
Company Reviews Product Reviews
211
 Metrics
4.5
Based on 814 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Only Oak Furniture Reviews
5
Stephen Bamber
Stephen Bamber
Verified Buyer
“Oak dresser is excellent quality & delivery men were very helpful (as we live in a 1st floor flat). Oak corner unit had slight damage, but customer services were very good & are sorting out a replacement.”
Only Oak Furniture 5 star review on 4th March 2024
Helpful Report
Posted 1 month ago
Dear Stephen,Thank you so much for taking the time to leave us a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Only Oak Furniture. We are delighted to hear that you found our oak dresser to be of excellent quality and that our delivery team was helpful, especially considering your first-floor flat. Ensuring a smooth delivery process is always a priority for us, so it's great to know that we met your expectations. We apologize for the slight damage you encountered with the oak corner unit. However, we are pleased to hear that our customer services team promptly addressed the issue and is in the process of arranging a replacement for you. We always strive to provide outstanding customer service, and it's wonderful to know that we could assist you effectively. Thank you once again for your amazing review. It means a lot to us. We look forward to serving you again in the future!
Posted 1 month ago
5
Megan Taylor-Grange
Megan Taylor-Grange
Verified Buyer
“Really good service, great quality piece of furniture. Nothing bad to say”
Only Oak Furniture 5 star review on 8th February 2024
Helpful Report
Posted 2 months ago
Dear Megan, Thank you so much for your wonderful 5-star rating of Only Oak Furniture! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our service and the quality of the furniture you received. It is fantastic to know that we were able to meet your expectations. We take great pride in providing exceptional customer service and delivering top-notch products, so your feedback means a lot to us.
Posted 2 months ago
5
Helen Boden
Helen Boden
Verified Buyer
“Well made solid piece of furniture. Really happy with it . It fits in well with my cream litchen”
Only Oak Furniture 5 star review on 18th January 2024
Helpful Report
Posted 3 months ago
Dear Helen,Thank you so much for taking the time to leave us a glowing 5-star rating for Only Oak Furniture. We sincerely appreciate your support and are thrilled to hear that you are happy with your recent purchase. We are glad to know that the piece of furniture you received is well made and solid. Your satisfaction is our top priority, and it brings us great joy to know that it fits in perfectly with your cream kitchen. Once again, thank you for your kind words and for choosing Only Oak Furniture. If you ever need any assistance or have further feedback, please don't hesitate to reach out to us. We are always here to help!
Posted 3 months ago
5
Diana Dibsdale
Diana Dibsdale
Verified Buyer
“Very impressed with my most recent deliveries from only oak furniture. I’ve just received two sets of nest of tables. They are super quality and I’m very pleased with our purchase. The delivery was very good too. Precise instructions and delivered on time”
Only Oak Furniture 5 star review on 2nd November 2023
Helpful Report
Posted 5 months ago
Thank you, Diana, for your five star rating of Only Oak Furniture. We appreciate your kind words and are delighted that you are impressed with your most recent deliveries of the nest of tables. It is our goal to provide the highest quality furniture with efficient delivery, and we are glad that we have met your expectations. Thank you again for your comments and your commitment to Only Oak Furniture.
Posted 5 months ago
5
Gail Renney
Gail Renney
Verified Buyer
“Beautifully made , excellent customer service and delivery highly recommend”
Only Oak Furniture 5 star review on 22nd August 2023
Helpful Report
Posted 8 months ago
Thank you so much for your 5 star rating of Only Oak Furniture, Gail! We are so pleased to hear that you were pleased with the beautifully made furniture and the excellent customer service and delivery. It means a lot to us, and your recommendation is highly appreciated. Thank you!
Posted 8 months ago
5
Geoff Lee
Geoff Lee
Verified Buyer
“Good service. Good quality furniture. Good delivery service.”
Only Oak Furniture 5 star review on 15th August 2023
Helpful Report
Posted 8 months ago
Thank you, Geoff, for your 5 star rating of Only Oak Furniture! We are so pleased that you recognize our good service, quality furniture, and delivery service.
Posted 8 months ago
4
Sarah Brown
Sarah Brown
Verified Buyer
“Recently purchased 2 display cabinets and a small cupboard at a cost of over £1200. I am a little disappointed with the cabinets. The shelves are not solid, as pictured, and the back is like something you would find on IKEA furniture. Although, I do like the glass sides very much. Would I have bought them if I'd seen them in a store at over £500 each? Mmm, not sure. I guess you get what you pay for, although these aren't exactly cheap as chips. Delivery and communication was a little slow. The delivery guys were pleasant and brought the furniture inside. I'd probably purchase from Only Oak Furniture again, but would be more selective.”
Only Oak Furniture 4 star review on 7th August 2023 Only Oak Furniture 4 star review on 7th August 2023
Helpful Report
Posted 8 months ago
Thank you for your 4 star rating of Only Oak Furniture, Sarah! We're glad that you liked the glass sides of the cabinets and that you found the delivery guys pleasant. We are sorry to hear that you are not happy entirely with the product. We do advise on this particular item that it is not 100% solid oak. We strive to provide our customers with top quality products.
Posted 8 months ago
5
John White
John White
Verified Buyer
“Top class family company. The Lazzio coffee table was delivered in 19days and free delivery too. My local furniture retailer quoted 14 weeks delivery, £35 delivery charge and was £100 dearer. Claire took my order and was polite and extremely helpful. Thoroughly recommend Only Oak Furniture, well played everyone.”
Only Oak Furniture 5 star review on 17th May 2023
Helpful Report
Posted 11 months ago
Thank you so much John for your wonderful 5 star rating of Only Oak Furniture. It's wonderful to hear that the Lazzio coffee table was delivered in 19 days and with free delivery too. We really appreciate you as a customer and we look forward to continuing to provide top class service and quality. Thank you again!
Posted 11 months ago
5
Jean Parr
Jean Parr
Verified Buyer
“I purchased this for my hall and it looks perfect. Very happy with the quality. Delivery 🚚 was sooner than expected. Overall 10 out 10. HIGHLY RECOMMEND”
Only Oak Furniture 5 star review on 23rd March 2023
Helpful Report
Posted 1 year ago
Thank you, Jean, so much for your wonderful 5 star rating of Only Oak Furniture! I'm so glad to read that you purchased this for your hall and that you are very happy with the quality and the speedy delivery. We couldn't ask for a better review, and appreciate the great feedback from a repeat customer. Thank you again!
Posted 1 year ago
4
Natasha Rose
Natasha Rose
Verified Buyer
“Seemed quite long awaiting the delivery slot as my item was already in stock but the item itself when delivered was spotless and exceeded my expectations. Very happy customer and pleased with my purchase.”
Only Oak Furniture 4 star review on 6th March 2023
Helpful Report
Posted 1 year ago
Thank you so much for the 4 star rating, Natasha! We're glad that even though the delivery slot took longer than usual, the item has been spotless and exceeded your expectations. It's great to see that you are a happy customer, and that you are pleased with your purchase!
Posted 1 year ago
5
Carol Durrant
Carol Durrant
Verified Buyer
“Very very satisfied with my Oak nest of tables Would recommend this company 10,/10 most definitely. From ordering to being delivered.”
Only Oak Furniture 5 star review on 11th November 2022
Helpful Report
Posted 1 year ago
Thank you for choosing to order from Only Oak Furniture, Carol. I'm glad to hear you're very satisfied with your purchase and that you would recommend us to others. We aim to please and it's great to know we've succeeded in doing so! If there is anything else we can do for you in the future, please don't hesitate to let us know. We appreciate your business and look forward to serving you again soon.
Posted 1 year ago
5
Denisa Bertova
Denisa Bertova
Verified Buyer
“Happy with my new dinning table and chairs. Good quality, it was easy to assemble them.”
Only Oak Furniture 5 star review on 6th November 2022
Helpful Report
Posted 1 year ago
Thank you for your kind words, Denisa! I'm glad to hear you're happy with your new dining table and chairs. We take pride in the quality of our furniture and are happy to hear that it was easy for you to assemble. Thank you for choosing Only Oak Furniture, and we hope you'll enjoy your furniture for years to come. Sincerely, Only Oak Furniture
Posted 1 year ago
5
Michal Bukartyk
Michal Bukartyk
Verified Buyer
“Very satisfied and thankful for quick delivery”
Only Oak Furniture 5 star review on 1st February 2022 Only Oak Furniture 5 star review on 1st February 2022
Helpful Report
Posted 2 years ago
5
Jill Palmer
Jill Palmer
Verified Buyer
“We are so pleased with our new tv unit. Quality, solid piece of furniture at a great price. Great service with good communication regarding dispatch and delivery. We have a 42” tv on the unit but it could definitely handle a larger tv with the unit not being swamp by it. We would definitely use Only Oak furniture again in the future.”
Only Oak Furniture 5 star review on 14th January 2022
Helpful Report
Posted 2 years ago
Thank you Jill. Look forward to helping you in the future! Steve Wardle MD
Posted 2 years ago
5
Matthew Allen
Matthew Allen
Verified Buyer
“We all love our new dining suite. Looks great and excellent quality 10/10”
Only Oak Furniture 5 star review on 22nd December 2021
Helpful Report
Posted 2 years ago
Thank you Matthew, A perfect picture of how our furniture can look in the home. Hope you enjoy it for years to come. Steve Wardle MD
Posted 2 years ago
5
Joanne Ireson
Joanne Ireson
Verified Buyer
“Beautiful piece of hallway furniture, just what I wanted. Very pleased with my purchase.”
Only Oak Furniture 5 star review on 11th December 2021
Helpful Report
Posted 2 years ago
5
Jill Jennings
Jill Jennings
Verified Buyer
“Bought these 3 bar chairs, couldn’t be more pleased with them. They’re not cheap and they don’t look it either. Arrived quicker than I thought they would, prompt response to an E.mail I sent. Delivery guys first class!! 10/10!”
Only Oak Furniture 5 star review on 11th December 2021
Helpful Report
Posted 2 years ago
Thank you so much for your review. It makes such a difference knowing we get it right 99% of the time. We're constantly trying to improve our service and this feedback really helps.
Posted 2 years ago
5
Peter Marsden
Peter Marsden
Verified Buyer
“All together excellent. Good customer relations with help and advice on product ranges. Easy ordering process and competitive pricing. Garden table and chairs delivered quickly and efficiently. Thoroughly delighted - would highly recommend.”
Only Oak Furniture 5 star review on 7th December 2021
Helpful Report
Posted 2 years ago
5
Carlie Bielecki
Carlie Bielecki
Verified Buyer
“Very pleased with our purchase looks lovely. Very well packaged too Would recommend”
Only Oak Furniture 5 star review on 5th November 2021
Helpful Report
Posted 2 years ago
5
Sandra Colwell
Sandra Colwell
Verified Buyer
“Good website, competitive prices, lovely piece of furniture. Very pleased.”
Only Oak Furniture 5 star review on 12th September 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Fantastic service. Super quick delivery with good updates on status”
Only Oak Furniture 5 star review on 12th August 2021
Helpful Report
Posted 2 years ago
5
Karen Jarrams
Karen Jarrams
Verified Buyer
“Stress free purchase of table & 4 wicker chairs .. very happy with our purchase.. looks beautiful in our conservatory.”
Only Oak Furniture 5 star review on 10th August 2021
Helpful Report
Posted 2 years ago
5
Edward Morton
Edward Morton
Verified Buyer
“Excellent products at reasonable prices, swift and polite delivery, customer service above and beyond what I’ve experienced before (have already written a review about my experience with their representative Niamh, whose amazing help and support has made us a faithful customer of this company).”
Only Oak Furniture 5 star review on 10th July 2021
Helpful Report
Posted 2 years ago
Thank you for your review, very much appreciated
Posted 2 years ago
5
Jeninne Horner
Jeninne Horner
Verified Buyer
“Very good quality goods and excellent customer service and issue resolution”
Only Oak Furniture 5 star review on 9th July 2021 Only Oak Furniture 5 star review on 9th July 2021
Helpful Report
Posted 2 years ago
Thank you Jeninne for taking the time to leave a review. We are grateful for this and pleased we managed to resolve your issue for you.
Posted 2 years ago
5
Angela Jack
Angela Jack
Verified Buyer
“Beautiful piece of furniture, very well made & comes fully assembled! So much storage for a unit that takes up very little space. Had to wait a little longer for delivery due to the problems at ports following Brexit but well worth the wait.😊 Perfectly packaged too, no possibility of it getting damaged.”
Only Oak Furniture 5 star review on 7th July 2021
Helpful Report
Posted 2 years ago
5
Gillian Hickey
Gillian Hickey
Verified Buyer
“Very happy with my new furniture (Scandic tall cabinet, side cabinet, nest of tables). I was told there was a lead time of 10 weeks, and it was delivered in 8. Delivery service also great, and allowed me to check the items on arrival. And I absolutely love the furniture. Only down side is the amount of styrofoam packaging - hard to get rid of and bad for the environment. So, I won’t be buying again. But very happy with what I’ve got.”
Only Oak Furniture 5 star review on 14th June 2021 Only Oak Furniture 5 star review on 14th June 2021
Helpful Report
Posted 2 years ago
Hello Gillian Thank you for your review. The furniture looks wonderful in your home. We understand your concerns with the packaging but we try to ensure we can get the items to you in great condition. We do try to give back by being part of One Tree planted that plants trees in the areas where the wood is derived from. Enjoy your furniture.
Posted 2 years ago
5
Peter Kendall
Peter Kendall
Verified Buyer
“Probably ordered at wrong time with covid + suiz problem. I was kept informed of where package was.”
Only Oak Furniture 5 star review on 8th June 2021
Helpful Report
Posted 2 years ago
5
Colin Stocker
Colin Stocker
Verified Buyer
“Ordered parasol cover and it came quicker than expected. Great product with helpful pole to help get it over the top of the parasol. Good value too as expected to pay more for something of that quality, so ordered 2!”
Only Oak Furniture 5 star review on 7th May 2021
Helpful Report
Posted 2 years ago
5
Hannah Cundale
Hannah Cundale
Verified Buyer
“So happy with our sideboard, excellent customer service too. Highly recommend.”
Only Oak Furniture 5 star review on 7th May 2021
Helpful Report
Posted 2 years ago
5
Mike McMurtry
Mike McMurtry
Verified Buyer
“I bought the Mobel Oak Large Hidden Office Twin Pedestal Desk, which is top quality and very well designed.”
Only Oak Furniture 5 star review on 16th April 2021 Only Oak Furniture 5 star review on 16th April 2021
Helpful Report
Posted 3 years ago
Only Oak Furniture is rated 4.5 based on 814 reviews
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