“This is the first time I purchase on your website, I purchased natural organic makeup for more than NIS 500. I was very disappointed with the quality of the makeup, the eye shadows that cost me 100 shekels are very small and do not stay on the face at all, the makeup does not stick to the eye, as if I did not wear makeup at all. I ordered a mineral blush, I got a powder eyeshadow. I ordered a ruby-shaped cover stick, it doesn't even apply to the face. Only four products out of everything I bought were excellent: the correctors, the brown eye pencil, the lip pencil and the blush - that's all. So much money and no return, very disappointing. I will consider whether to order again unfortunately.”
“The products they sell are good. Delivery for me was ok.
Yet when there is a problem with the product- often the product packaging being faulty, they are very much “not our problem”, so basically they offer lazy customer service and I’m left with having to email the original manufacturer myself somehow which isn’t always easy to find the right contact. I’ve wasted over £20 on products this way. Won’t buy from them again as other companies are more helpful when there is an issue.”
