“no communication, replies to my message. I placed order 4 days ago. and no /email/ one can tell me when order will be despatched, despite their website claiming next day despatch.”
“I was initially very impressed with the company , speed of delivery and selection of products.
Unfortunately, my last order I received a lipstick that was faulty. Despite having emailed the customer service twice I've received no reply and I feel very dissapointed.”
“Very poor customer service - my order has not been recieved, it took a couple of weeks to get a response and the company didn't seem interested in helping. I will not order from this company again and would not recommend them.”
“Really disappointed, 3 out of 5 products didn’t arrive and despite me emailing them several times I’ve not had any reply. I wouldn’t order again which is a shame because the products available on the website are great.”