“The products are beautiful but customer service is very poor so I will never use them again . My order is still not here from the 13 th December and I’m not contacted back . I have called and emailed . I have no updates at all”
Hi Tracey,
I am sorry to read this. I don’t know if you are having problems with your e mails as I have replied to all your e mails. I can forward you them if you like?
My last e mail was sent to you on the 2nd January asking if you had received it but I didn’t receive a reply? Please do get in touch if I can help you further.
Hi Tracey, Thank you so much for your lovely reviews. We are really pleased that you loved your purchases.
Unfortunately the overall review was rated one star which I presume wasn’t intentional! Would it be possible to change it if you don’t mind? Thank very much. Caroline. X
