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Nublue Reviews

4.9 Rating 285 Reviews

99 %

of reviewers recommend Nublue

Company Reviews

4.9

Based on 285 reviews


Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Nublue:

For 16 years, we’ve been the go-to certified hosting and support team for serious retailers. Experts in cloud hosting and physical and digital infrastructure, we provide an optimised hosting stack that enables brands to grow as seamlessly as their technology runs.

We’re able to support any digital platform in addition to specialised managed services as:
- AWS Certified Experts
- Magento hosts since 2008
- Shopware Solution Partners
- WordPress Support Specialists
- Drupal Hosting Consultants

For ISO accredited, robust, 24/7 managed services, delivered by friendly, knowledgeable experts. Go to Nublue.

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Nublue 5 star review on 4th September 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great support as usual. My live chat question was answered within a minute and I had a solution just a few minutes later! I highly recommend NuBlue for hosting and support.”

Posted 6 years ago

“Extremely informative and knowledgeable from Liam, a very worthwhile service.”

Posted 6 years ago

“Very quick to solve problems. Professional approach! All the team seem to know about all the problems, so no having to get back to the same person. Would recommend any time... but have had to move away through no fault of theirs!”

Posted 6 years ago

“Extremely pleased with Nublue's very high levels of service. Always on hand to advise, support and deliver.”

Posted 6 years ago

“We hold a dedicated server with Nublue and any issues, no matter how small or trivial, they are always there to help! Fantastic system, great company to work with, Thank you Nublue”

Posted 6 years ago

“Extremely helpful people. Quick to provide support and the billing department were very efficient too.”

Posted 6 years ago

“Very patient with people like me who are not IT literate - always willing to help”

Posted 6 years ago

“Best support over the phone and e-mail I ever had with hosting company.”

Posted 6 years ago

“I've never had an issue with Nublue. They've always informed me of required downtime well in advance. Their support staff is great! Nothing is too much trouble and they are all, always willing to help. I couldn't recommend Nublue more.”

Posted 6 years ago

“I have a mobile version of my website that I wanted to transfer from one service provider to another. To do this, I needed to make changes within my control panel. I knew *how* to do this...but absolutely no idea *where* within my control panel to find the right place to do it ! An online chat with Graham patiently and helpfully pointed me in the right direction - and the end result was a quick and successful operation...and a new mobile version of my site up and running.”

Posted 6 years ago

“Excellent!!”

Posted 7 years ago

“Responsive, good value, good performance, great customer support.”

Posted 7 years ago

“I moved away from Myhosting.com because their support became atrocious. Wow! What a difference Nublue had been. I simply love the excellent service they give. Having to communicate with real English speaking people instead of some Asian who will fail every English test in England makes a difference but the atttude difference is what makes the big difference. Nublue's staff listen to you, understand what you meant and offer a frank assessment. A huge difference to be treated by a Myhosting receptionist who thinks what happened is your fault and ask "have you switched on and off" type questions for Linux VPS support query. In short, Nublue ROCKS! If you care for your online services you are a fool to try anyone else. The price difference will be balanced at the first time you need support.”

Posted 7 years ago

“I have been with Nublue since 2010 now and always had top class support. Today I phoned and spoke to Raoul in hosting, who was very helpful and knowledgeable about the possibilities for a server migration. I have found all of the hosting team very responsive and have never had any issues with the level of support over the time I have been a customer. This is important because I have customers' sites hosted with Nublue and if there is ever a problem with anything, like mail, or server issues, Nublue are always there. I have emailed at weekends and got fast responses. Great server support and company.”

Posted 7 years ago

“First time I have used their support and found they were extremely helpful and very quick with the responses to my problem.”

Posted 7 years ago

“Excellent support - I have hosted with NuBlue for many years now and they always provide 10/10 service - I cannot recommend them highly enough!”

Posted 7 years ago

“For many years we have used the service and expertise of NuBlue. Their support and service is more than excellent.”

Posted 7 years ago

“NuBlue support are quick to react and are knowledgeable, friendly and helpful on the other end of the phone/email. I've needed to contact them now on a number of occasions, each time the query being picked up quickly and resolved quickly with instructions on how to manage these going forward if its within my capability to do so. The team have also been known to go above and beyond in reviewing my queries when sometimes the nature of the issue doesn't seem quite right (very helpful when dealing with a 3rd party web development company). I would happily recommend their server packages to others. Thank you.”

Posted 7 years ago

“Hosted with them for over 3 years, never any issues. Fast reliable and professional service”

Posted 7 years ago

“I have recently started using Nublue and have found their service good and support function to be very helpful, I would have no hesitation in recommending them. Thank you”

Posted 7 years ago

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Nublue is rated 4.9 based on 285 reviews