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Nublue Reviews

4.9 Rating 285 Reviews

99 %

of reviewers recommend Nublue

Company Reviews

4.9

Based on 285 reviews


Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Nublue:

For 16 years, we’ve been the go-to certified hosting and support team for serious retailers. Experts in cloud hosting and physical and digital infrastructure, we provide an optimised hosting stack that enables brands to grow as seamlessly as their technology runs.

We’re able to support any digital platform in addition to specialised managed services as:
- AWS Certified Experts
- Magento hosts since 2008
- Shopware Solution Partners
- WordPress Support Specialists
- Drupal Hosting Consultants

For ISO accredited, robust, 24/7 managed services, delivered by friendly, knowledgeable experts. Go to Nublue.

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Nublue 5 star review on 4th September 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speed of response was excellent. Also, the guys on the helpline are always really friendly and helpful.”

Posted 6 years ago

“Support is very fast and there are never any impossible problems for them, they always find a solution and do so in a timely fashion. Always updated via email on any progress on issues. This team is definitely the best hosting support I've ever experienced. Highly recommended.”

Posted 6 years ago

“Nublue are great and that Raoul is a star. Excellent communication, speedy help and lots of it. What's not to like”

Posted 6 years ago

“I cannot sing there praises highly enough! There speed of support its outstanding, they go above and beyond to help find a solution every time! Nublues hosting capabilities and services are suitable for all sizes of companies and they have the expertise to back it up should any problems arise. If all companies were like Nublue then the world would be a happier,better place. 10/10”

Posted 6 years ago

“NuBlue are a premium hosting provider who always go out of their way to provide the best customer experience possible on a number of occasions i have pestered these guys on the live chat and every time i have had a solution within a few minutes of asking 10/10 Keep up the good work guys!!”

Nublue 5 star review on 4th September 2017

Posted 6 years ago

“Great support as usual. My live chat question was answered within a minute and I had a solution just a few minutes later! I highly recommend NuBlue for hosting and support.”

Posted 6 years ago

“Extremely informative and knowledgeable from Liam, a very worthwhile service.”

Posted 6 years ago

“Very quick to solve problems. Professional approach! All the team seem to know about all the problems, so no having to get back to the same person. Would recommend any time... but have had to move away through no fault of theirs!”

Posted 6 years ago

“Extremely pleased with Nublue's very high levels of service. Always on hand to advise, support and deliver.”

Posted 6 years ago

“We hold a dedicated server with Nublue and any issues, no matter how small or trivial, they are always there to help! Fantastic system, great company to work with, Thank you Nublue”

Posted 6 years ago

“Extremely helpful people. Quick to provide support and the billing department were very efficient too.”

Posted 6 years ago

“Very patient with people like me who are not IT literate - always willing to help”

Posted 6 years ago

“Best support over the phone and e-mail I ever had with hosting company.”

Posted 6 years ago

“I've never had an issue with Nublue. They've always informed me of required downtime well in advance. Their support staff is great! Nothing is too much trouble and they are all, always willing to help. I couldn't recommend Nublue more.”

Posted 6 years ago

“I have a mobile version of my website that I wanted to transfer from one service provider to another. To do this, I needed to make changes within my control panel. I knew *how* to do this...but absolutely no idea *where* within my control panel to find the right place to do it ! An online chat with Graham patiently and helpfully pointed me in the right direction - and the end result was a quick and successful operation...and a new mobile version of my site up and running.”

Posted 6 years ago

“Excellent!!”

Posted 6 years ago

“Responsive, good value, good performance, great customer support.”

Posted 7 years ago

“I moved away from Myhosting.com because their support became atrocious. Wow! What a difference Nublue had been. I simply love the excellent service they give. Having to communicate with real English speaking people instead of some Asian who will fail every English test in England makes a difference but the atttude difference is what makes the big difference. Nublue's staff listen to you, understand what you meant and offer a frank assessment. A huge difference to be treated by a Myhosting receptionist who thinks what happened is your fault and ask "have you switched on and off" type questions for Linux VPS support query. In short, Nublue ROCKS! If you care for your online services you are a fool to try anyone else. The price difference will be balanced at the first time you need support.”

Posted 7 years ago

“I have been with Nublue since 2010 now and always had top class support. Today I phoned and spoke to Raoul in hosting, who was very helpful and knowledgeable about the possibilities for a server migration. I have found all of the hosting team very responsive and have never had any issues with the level of support over the time I have been a customer. This is important because I have customers' sites hosted with Nublue and if there is ever a problem with anything, like mail, or server issues, Nublue are always there. I have emailed at weekends and got fast responses. Great server support and company.”

Posted 7 years ago

“The hosting team has been fairly responsive to most of my calls, but the response seems to vary by individual. Rickie has provided an average service (did not really handle my request for email set up well) while Matt has been excellent. I also asked the hosting team for information on your Agency service, as I am considering website redevelopment. They put me over to Emily. It has been extremely frustrating dealing with this side of your business. Communication from NuBlue has been unclear and has not answered the basic questions I've asked.”

Posted 7 years ago

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Nublue is rated 4.9 based on 285 reviews