“I‘ve been trying to contact the customer service a couple of times, since I didn’t get a tracking link and asked for the shipment to be sent to another location. No answer to any of my emails. Very disappointed.”
Hey there - we're really sorry you felt this way. I believe we did have contact and there was some confusion around shipping locations and dates you would be at certain addresses, but we did our best to ensure you received your item. Unfortunately a tracking delivery service wasn't selected and so a link wasn't available. We hope you are able to enjoy the burner, and if we can help further please do let us know.
“Purchased two Nag Champa Candles, such a wonderful scent that is truly delightful. The candle lasts a long time, so I can continue to enjoy the benefits day after day. What a great product.”
“Ordered the Dark Amber & Patchouli candle mostly because I love the colour of the glass but the fragrance is amazing & last for hours even after the candle has been blown out. Love love love this & can’t rate it highly enough. Will be ordering more on a regular basis 😄 Thank you Noula”
“I think I’ve found the ‘ones’. Stand out products, from the packaging to the scent. The diffuser is by far the best I’ve tried, it carries the scent incredibly without being overpowering and the candle has the same balance and burns like a dream. All the stars ⭐️”
“Absolutely love Noula…They are the best wax melts I’ve ever used and their room spray is just devine! The smell lingers for days in our bedroom and I actually don’t have to it use every day which is a bonus :) It leaves the room smelling fresh with a beautiful fragrance. The wax melts are so soft and take no time to melt and the choice of fragrances are all just lovely…Highly recommend this company if you like your house smelling well, just wonderful! Give them a try. You won’t be disappointed ! Happy customer for sure and will definitely be placing another order very soon :)”
“Fire wax melt and candle smell great. Love dealing with this company and partnership company , The Brighton Beard Company. Products always arrive promptly with a handwritten Thank you card which is a really nice touch. Thank you”
“The fragrant candles that NOULA make have allowed me, as a new mother, to find my moments of calm and to just breathe. The Bulgarian rose and oud is incredible and fills the whole house with soothing scents. I will definitely be using only NOULA candles from now on.”
