“I wanted a camera that I didn’t need to pay a subscription for. I done lots of research to make sure this camera didn’t come with a subscription, but for me to make it work I had to pay another £55. It said I had a 7 day free trail, but took the money straight away and I can’t find anywhere to cancel this “free” trail to try get my money back. The camera is also faulty, as it shows the footage upside down on my phone. When you try to speak to your dog through the microphone, you sound like a dalek off doctor who. Very disappointed. Hopefully I can get my money back when I send it back. I have reached out to the company, but not yet received any reply.”
“The staff was very helpful and did amazingly with the transfer process of microchips, he transferred my smart trace microchips to MyPet and shown me how to then update the chips”
“My pet are so easy to deal with and are willing to help with any issues I have approached them with. I also like that they are easily contactable. I thank you very much for your help with past issues and present.”
“Had a problem with breeder putting wrong microchip.info on my record & was sorted out promptly by MyPet answering my email within minutes- excellent service”
“The moment Mai got here she took over she is the best kitten I have ever had .she makes us smile every day . I fell in love ❤️ with her straight away. As did my grandson Woody and daughter x”
English
