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Musical Images Reviews

4.7 Rating 115 Reviews

79 %

of reviewers recommend Musical Images

Company Reviews

4.7

Based on 115 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

020 8952 5535

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I purchased was £10 cheaper than Amazon. I found Musical Images by Googleing the item I was looking for. I hadn't heard of them before. There was a slight delay in delivery, but that wasn't their fault. Also, I was offered a full refund and kept upto date. Item received today, all good 👍.”

Thank you for leaving a positive review!

“Ordered a replacement stylus for an aging turntable that is becoming harder to come by. Best price and arrived in good time (I didn't pay for premium). Packaged very well which is appreciated. Thanks a lot”

“Saw kef ls50 mk2speakers listed at £1999 and in stock,read some adverse reviews so phoned richer sounds for price match,the salesperson checked what I had seen on musical images website and called me back saying their current price is £2250 and they were not in stock but he would match that price,the following morning I called musical images and they confirmed speakers in stock and £1999 so I took a chance and ordered them and paid for next day delivery,they arrived as said and I am very pleased with the service received,thank you.”

“Had been looking for a (seemingly rare) replacement stylus for my deck for ages. Several companies had it listed but when I ordered they were out of stock Not only did musical images have it they shipped it next day Very happy customer”

“excellent fast and helpful service would use you again”

“Love my Sonos speaker. Great speedy service and good value compared to other sites selling same product”

“Online sale team were very helpful and guided us through getting a great deal by joining the VIP membership and getting a 0% finance deal too! The projector screen was delivered on time and although the packaging showed some damage the contents were very well protected. We haven't installed the screen yet but so far service has been first class.”

“Excellent product, arrived on time. Well packaged, and exactly what I ordered at a brilliant price. Thank you so much, highly recommended.”

“The product I bought is excellent and the price is definitely the cheapest online. The delivery was also first class, I chose 3-5 day free and it was delivered in 2 days. I would definitely recommend Musical Images again.”

“Excellent service and the network streamer was £80 less than any other retailer. Win win 😀”

“Excellent service. Delivered a few days earlier than expected. The only reason I have not given 5 stars is that I had an email saying the package had been delivered and in fact the package had been left outside my front door from 9.30am until I arrived home at 4pm. I assumed wrongly that it had been left with a neighbour. The package could so easily have been stolen.”

“Great service and great team of people. I would recommend them if you want honest friendly service.”

“Good communication, good customer service, good price”

“Great experience, just amazed. I ordered a Marantz NR1711 av in 2021, but unfortunately, it was one of those products held up by the global chip shortages. I received comms to ask if I was happy to wait until the model became available again or, cancel the order. I waited. So glad I did, I received the product today, all shiny brand new! I was actually gobsmacked at the level of attention that had been given by the despatch team, the care taken to 'wrap' the box was incredible. Delivery was excellent, having had prior notification on the evening before delivery and also confirmation from Musical Images, that item had despatched. The price I paid on order had been honoured, as there had now been a hefty hike since. I am so pleased and grateful to Musical Images for this. The product itself, is so neat and compact, for all its features. Its just out of the box, so not completely set up yet, but I know I'm going to enjoy it. I reckon I'm well 'futureproofed'. (I'm replacing a Sony STR-DH810). I Hope to deal with Musucal Images again in the future, though I doubt it will be for a replacement AV receiver! Perhaps I can update to this review once I have had this AV in use for a while. My thanks to all at Musical Images.”

“Excellent product - great customer service and communication -recommended for great prices”

“Delivered my Marantz CD6007 on time and in perfect condition. Will definitely use again.”

“This was a first-class service: easy to order, very competitive price, and prompt delivery. Couldn't have been better. Ken”

“Easy to order, arrived on time and the Sonos roam was at a very reasonable price”

“Very good courteous response, prompt shipping and excellent delivery within the agreed time. Many thanks from a grateful customer”

“Bought a pair of ex-display Kef LS50’s in piano black and I couldn’t be happier. They are in mint condition. Great service and next day delivery,which I hadn’t paid for. Altogether an extremely nice experience. I am over the moon. Wouldn’t hesitate to use again. Recommended.”

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Musical Images is rated 4.7 based on 115 reviews