MoneyPlus Energy Reviews

4.9 Rating 381 Reviews
100 %
of reviewers recommend MoneyPlus Energy
4.9
Based on 381 reviews
Customer Service
Communication Channels
Telephone, Email
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Anonymous
Anonymous  // 01/01/2019
Fantastic, quick service and helpful and polite
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Posted 3 years ago
Polite staff - Very helpful - Beating the telephone barrier is the hardest.
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Posted 3 years ago
There a cheap company to use and very helpful when you ring brilliant customer service
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Posted 3 years ago
I am just in the process of switching providers. Money Plus Energy have been quick in responding to my questions both on the phone and via email. Far better than the previous supplier has ever been. I realise it is early days but I am impressed thus far
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Posted 3 years ago
So far, MoneyPlus has really helped me with a change over to their company. I particularly liked their phone service.
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Posted 3 years ago
Very helpful and polite
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Posted 3 years ago
Aysha was so hopeful
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Posted 3 years ago
No problem. The email from a named person made massive difference when contacting
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Posted 3 years ago
My experience with MoneyPlus to date has been excellent. I moved from British Gas concerned about the move and I had nothing to worry about.... great service.
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Posted 3 years ago
Great service, very pleased with lady on the phone she sorted my problem very efficiently.
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Posted 3 years ago
Switch took place last weekend, all good. Have been emailed twice for meter readings, but was unable to email them. Believe there was portal issues. However I phoned instead and found your staff extremely helpful and polite. When I asked for my peak and offpeak times it wasn't a problem. First time ever I've been given them, when asked for. Excellent.
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Posted 3 years ago
Very good service, polite and understanding
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Posted 3 years ago
So easy to deal with we have just switched through look after my bills and we made a substantial saving
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Posted 3 years ago
I have spoken to the company twice now - on both occasions helpful and pleasant to deal with
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Posted 3 years ago
Ian. Was very good with me and polite. As a new costomer im very pleased. Mr M Swaby. Many thanks.
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Posted 3 years ago
Very helpful
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Posted 3 years ago
Good service, great customer care, prompt and get back to you as promised.
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Posted 3 years ago
Spoke to customer service who answered the phone quickly and helped me to read my meter. Very good correspondence and they have kept me up to date with everything that is going on.
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Posted 3 years ago
As one not used to this new technology everyone has been very helpful. Your patience is a virtue.
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Posted 3 years ago
Very efficient switchover & helpful customer service.
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Posted 3 years ago
MoneyPlus Energy is rated 4.9 based on 381 reviews