MoneyPlus Energy Reviews

4.81 Rating 129 Reviews
99 %
of reviewers recommend MoneyPlus Energy
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email
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Anonymous  // 01/01/2019
Customer advisor I spoke to was incredible! She was very helpful, friendly and went out her way to explain everything to me! Hope she gets some recognition from her manager for this!
Posted 2 weeks ago
Spoke to a very lovely lady today, who sorted my bill out for me.
She was polite and professional, and made me feel at easy.
Posted 3 weeks ago
Very good and understand very pleasant to talk
Posted 4 weeks ago
I have been very impressed from the start. Your communications ( emails, snail mail and phone) have been professional, very helpful, immediate and no waiting on the phone as ones blood pressure rises exponentially ! Long may it last.
Posted 4 weeks ago
Had a problem with electricity now all sorted thanks
Posted 1 month ago
Many thanks to Johnathan mills from MoneyPlus energy for fixing the problem we had with no electricity now all sorted thanks once again 👍
Posted 1 month ago
Hi just moved over to Money plus Energy on Fri 10th had a hiccup bank holiday monday but a big thank you has to go to Jonathon Mills thank you so much
Posted 1 month ago
Excellent experience would recommend to everyone
It was a truly personal service
Posted 1 month ago
Was given and promised a £60 per month contracted bill, even if I used less I’m still to pay full £60. Second week into the new contract, the price went up. I don’t use £30 worth of gas hardly that much electric either, seems I fell for the sales pitch and being left worse off with a £60 leaving fee as well.
Posted 1 month ago
Hi Alisha, thanks for your feedback. We’re currently looking into this for you, and a member of our team will be in touch shortly. Thanks, MoneyPlus Energy
Posted 1 month ago
Very helpful phone contact with your staff. Sorted my question out immediately.
Posted 1 month ago
I was struggling big time wondering how to read my meters. I telephoned your customer services and spoke to Aisha. Thank you so much for all your help Aisha, you talked me through with patience and kindness. I think I have nailed it now!!!!
Posted 1 month ago
Very helpful on the phone as I am not very good on the iPad.
Posted 1 month ago
Very easy to deal with
Posted 1 month ago
Very helpful and very polite-didn’t make me feel stupid as they had every right to do!!
Posted 2 months ago
Absolutely fabulous the young lady I spoke with was superb
I would recommend you to everyone
Thank you
Posted 2 months ago
Very polite helpful and efficient 10/10
Posted 2 months ago
Aww the lady was lovely who I spoke to today she was more than helpful
Posted 2 months ago
Isha the lady that called was very helpful and professional
Posted 2 months ago
Customer Service staff member very patient & extremely helpful
Posted 2 months ago
Slight hiccup over registering; but clear advice given on telephoning
Posted 2 months ago
MoneyPlus Energy is rated 4.81 based on 129 reviews