MoneyPlus Energy Reviews

4.9 Rating 381 Reviews

100 %

of reviewers recommend MoneyPlus Energy

Company Reviews

Metrics

4.9

Based on 381 reviews


Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

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“Very helpful and informative”

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Posted 9 months ago

“Excellent customer service and call answering times very good. Am never kept waiting more than a couple of minutes to speak to someone.”

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Posted 9 months ago

“Very helpful - called back when we got cut off.”

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Posted 9 months ago

“Very helpful”

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Posted 9 months ago

“Very helpful and answered all my questions quickly and in a efficient manner Thanks”

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Posted 9 months ago

“Excellent company, no issues, very easy to communicate with, thank you.”

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Posted 9 months ago

“The issue was sorted out very quickly and better results thank you”

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Posted 9 months ago

“far easier and cheaper than dealing with british gas or manweb , been with them a year now and alls good”

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Posted 9 months ago

“Good prices, customer service and don't keep you hanging on the phone for ages!”

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Posted 9 months ago

“I was extremely impressed by the help and patience of Abbey who dealt with my problem. She was very capable and knowledgeable regarding the meter readings and how to resolve the problem. The bonus at the end was a refund of several hundred pounds. Once again I thought Abbey provided great assistance today, and the sooner you give her a pay rise the better!! Regards Gerry Burke”

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Posted 10 months ago

“Abi and Eve were fantastic, couldn't ask for better service, amazing thank you.”

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Posted 10 months ago

“Very efficient and helpful. It is great to make real savings without any personal effort!”

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Posted 11 months ago

“The person I spoke with was so helpful, friendly and explained everything so clearly in preparation for our house move”

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Posted 11 months ago

“I rang up quite distressed as I have changed suppliers to OVO and received a final bill which was nearly £1500.00 although I have always been in credit. Your agent MIchal was very approachable kind and professional. He took an up to date reading and explained that he will send a dispute form and that everything will be sorted. Hes an a credit to your company.”

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Posted 11 months ago

“Michal, has been superb during our house move, keeping us up to date on what we needed to do throughout the process. Thank you for your help.”

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Posted 11 months ago

“I've had telephone conversation with staff and have found them very friendly and helpful. Website is full of information and very easy to navigate”

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Posted 11 months ago

“I had a very helpful operator this morning when I was having a problem. She was very professional thank you.”

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Posted 11 months ago

“So far so good with MoneyPlus Energy. Loving not having to worry about running out of gas or electric anymore. Very pleased”

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Posted 11 months ago

“No hassle customer service 👌”

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Posted 1 year ago

“I've had an excellent service since coming away from prepayment meters which I've had for 20 or more years, and the support given throughout the pandemic has been superb, can't fault them at all”

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Posted 1 year ago

MoneyPlus Energy is rated 4.88 based on 381 reviews