“
However, the returns process for this company is utterly appalling.
”
posted 10 months ago
- Anony****
“
Delivery is good but the returns process is very poor - it takes absolutely ages to get a refund.
”
posted 2 years ago
- Marg****
“
Returns should be free.
”
posted 3 years ago
- A**
“
Delivery, returns, customer service is fine. Prices highish. Trousers much too long for me, even with adjustments. I love their brighter colours, other less appealing. I am not interested in a corporate look. I find shop off Marylebone High Street a bit intimidating.
”
posted 3 years ago
- Clare Sey****
“
Love the clothes but dealing with customer service is just appalling. No one answers emails - it's better to call them - but still problems don't get sorted. Returns are a nightmare. Like I said, love the clothes, but they need to learn how to treat customers better!
”
posted 5 years ago
- E**
“
Returns take an age. Won’t be ordering again
”
posted 6 years ago
- Anony****
“
Customer service needs improving. Returns take for ever.
Puts you off ordering in the future!
”
posted 7 years ago
- Anony****
