Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, Kenilworth, Warwickshire, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 698 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 698 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd, Kenilworth, Warwickshire,
KENILWORTH
Warwickshire
CV8 1HN

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"I have to say we are delighted with our new stove, it has transformed our house. John did a wonderful job installing it and ensuring it was exactly where and how we wanted it. Brilliant job, well done, on time with minimal mess. "

Manor House Fireplaces 5 star review on 26th March 2024

Finney

"Brilliant . They had exactly what I wanted . Service excellent. Charming. Exc price . "

Manor House Fireplaces 5 star review on 7th February 2024

Judith Routledge

"We would highly recommend the services of Manor House. Excellent, informative and no pressure communication from our first visit to the show room to final installation. We were given several detailed options and, after a site visit for measuring up, we made an informed choice. \r\nInstallation took two days and the team took care to complete this as cleanly and tidily as possible. "

Manor House Fireplaces 5 star review on 9th January 2024

Alonzi

"The house has been recently renovated and Manor House Fireplaces provided excellent advice regarding what was needed.\r\nMy builders opened the fireplace up and Manor House installed the Chimney Liner and Stove in early summer.\r\nNow the weather has got cooler, the unit has finally been fired up and goodness how pleased we are with it. \r\nRecommend both the Woodwarm (4kw) Phoenix Firewren Eco, the services of Manor House Fireplaces and all their excellent staff.\r\n\r\n"

Manor House Fireplaces 5 star review on 7th November 2023

Collins

"Can\u2019t thank Manor house enough for all their help when choosing our fire. Went above and beyond in explaining each make of fire as we struggled to decide. Quick delivery excellent service. Would definitely recommend. "

Manor House Fireplaces 5 star review on 11th October 2023

Linn Obrien

"Very friendly and professional service from the first visit to the showroom through to the completion of fitting. Good advice throughout the whole process regarding the stove and surrounding materials.\r\n\r\nMany thanks for a job well done."

Manor House Fireplaces 5 star review on 17th July 2023

Kelley

Anonymous

Anonymous // 01/01/2019

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Finney

Valued Customer

Show Details

“I have to say we are delighted with our new stove, it has transformed our house. John did a wonderful job installing it and ensuring it was exactly where and how we wanted it. Brilliant job, well done, on time with minimal mess.”

Helpful Report

Posted 1 month ago

Judith Routledge

Valued Customer

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“Brilliant . They had exactly what I wanted . Service excellent. Charming. Exc price .”

Helpful Report

Posted 2 months ago

Alonzi

Valued Customer

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“We would highly recommend the services of Manor House. Excellent, informative and no pressure communication from our first visit to the show room to final installation. We were given several detailed options and, after a site visit for measuring up, we made an informed choice. Installation took two days and the team took care to complete this as cleanly and tidily as possible.”

Helpful Report

Posted 3 months ago

Collins

Valued Customer

Show Details

“The house has been recently renovated and Manor House Fireplaces provided excellent advice regarding what was needed. My builders opened the fireplace up and Manor House installed the Chimney Liner and Stove in early summer. Now the weather has got cooler, the unit has finally been fired up and goodness how pleased we are with it. Recommend both the Woodwarm (4kw) Phoenix Firewren Eco, the services of Manor House Fireplaces and all their excellent staff.”

Helpful Report

Posted 5 months ago

Linn Obrien

Valued Customer

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“Can’t thank Manor house enough for all their help when choosing our fire. Went above and beyond in explaining each make of fire as we struggled to decide. Quick delivery excellent service. Would definitely recommend.”

Helpful Report

Posted 6 months ago

Kelley

Valued Customer

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“Very friendly and professional service from the first visit to the showroom through to the completion of fitting. Good advice throughout the whole process regarding the stove and surrounding materials. Many thanks for a job well done.”

Helpful Report

Posted 9 months ago

Talbot

Valued Customer

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“Very good supplier and has great links to fitter and Chimney sweep. They overcame an installation issue with calmness and professionalism. Very happy with the results.”

Manor House Fireplaces 5 star review on 8th July 2023

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Posted 9 months ago

Trench

Valued Customer

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“I would just like to commend the company on a trouble-free first-class service which started in the showroom and our discussions with Lesley, then a visit by Gary Clements and continued through to the final installation by Gary and his handover. Thank you very much, I would highly recommend your company to anyone who has a requirement for a gas fire or log burner.”

Manor House Fireplaces 5 star review on 24th April 2023

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Posted 1 year ago

Collier

Valued Customer

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“I would not hesitate in recommending this company. The staff are very friendly, efficient and professional. Their installation team are very skilled.”

Manor House Fireplaces 5 star review on 7th March 2023

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Posted 1 year ago

Elizabeth Manning

Valued Customer

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“Galli and James were very helpful offering advice and guidance as we made the decision to have a gas or electric inset fire. We visited the showroom on 2 or 3 occasions and decided on an electric fire. It was ordered and personally delivered by Galli within about 10 days. We are very pleased with the fire that we chose.”

Manor House Fireplaces 5 star review on 22nd December 2022

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Posted 1 year ago

Verified Buyer

Anonymous

Valued Customer

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“Delighted with our new log burner. Service from Manor House Fireplaces was brilliant. Sales staff knowledgeable but not pushy. Installation team delivered a high quality finish along with training on how to get the best from our new burner. Thanks to all the team!”

Manor House Fireplaces 5 star review on 6th December 2022

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Posted 1 year ago

Holloway

Valued Customer

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“Was recommended to these Guys and spoke to Michael who helped me choose a fire and recommended a fitter. Fitter John was excellent. All now fitted and working well.”

Manor House Fireplaces 5 star review on 3rd October 2022

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Posted 1 year ago

Gill Harris

Valued Customer

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“Great service from giving us a through overview of the stoves to the delivery of our chosen log burner, finally had it installed and very happy with it.”

Manor House Fireplaces 5 star review on 30th September 2022

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Posted 1 year ago

Leonard

Valued Customer

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“First class advice from the team of professionals at Manor House Fireplaces. Good range of products on offer and excellent liaison with suppliers that gets you exactly what you want. They are very competitive and our finished installation is outstanding. Quality service from start to finish.”

Manor House Fireplaces 5 star review on 27th July 2022

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Posted 1 year ago

Docker

Valued Customer

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“We were undecided on wether to replace our gas fire with the same again or change to an electric one, Mike was informative, friendly and very professional in helping us make our choice which we are satisfied with . I wound certainly recommend Manor House Fireplaces”

Manor House Fireplaces 5 star review on 18th June 2022

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Posted 1 year ago

Fowers

Valued Customer

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“Our new fireplace looks amazing! Michael and his team provided us with all the necessary guidance to ensure that the final product we chose met our expectations on all levels. It’s a beautiful fireplace that fits in with our decor and will keep us warm throughout the winter.”

Manor House Fireplaces 5 star review on 23rd May 2022

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Posted 1 year ago

Wykes

Valued Customer

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“Very friendly and informative and the installation went without a hitch. Very happy 😃”

Manor House Fireplaces 5 star review on 22nd May 2022

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Posted 1 year ago

Gallacher

Valued Customer

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“Clean efficient work extremely happy with fire choice”

Manor House Fireplaces 5 star review on 21st May 2022

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Posted 1 year ago

Willis

Valued Customer

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“The Engineer who assessed the job fitted the fire and arranged the sweep. The fire was fitted in on day, the work was carried out in a professional manor. The minor hiccup was delt with the agreed timescales and I was kept informed throughout. I would recommend the fire, fitter and Manor Fireplaces without hesitation.”

Manor House Fireplaces 5 star review on 7th February 2022

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Posted 2 years ago

Serjeant

Valued Customer

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“We had a fantastic experience from day one when using Manor House Fireplaces! We visited their showroom in Kenilworth and Michael and the team were fantastic, giving us great advice and allowing us time to go away and think things over. We live in a smoke free zone so received advice on appropriate products to suit our needs. The showroom had a great variety of stoves on display and catalogues to look at too. Once we’d selected our chosen fireplace, hearth and beam we were kept updated of all progress. The team did a fantastic job of installation when the time came. We are really happy with our stove and thoroughly impressed with the customer service, expertise and general helpfulness provided by Manor House Fireplaces. Thank you Michael and team!”

Manor House Fireplaces 5 star review on 2nd February 2022

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Posted 2 years ago

Mr Anthony Cleary

Valued Customer

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“Not having gas, and not keen on digging out our fireplace for a woodburner, we were somewhat at sea when it came to choice. Fortunately the salesman was able to point us in the right direction (electric) and knew his subject. We're delighted with the outcome, having now taken delivery of our stove.”

Manor House Fireplaces 5 star review on 12th January 2022

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Posted 2 years ago

Mr Turner

Valued Customer

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“From original quotation provided to supply and fitting all aspects of the service were excellent.”

Manor House Fireplaces 5 star review on 8th November 2021

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Posted 2 years ago

Sarah Woolman

Valued Customer

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“Tremendous service from Manor House Fireplaces in Kenilworth. Really quick turnaround between ordering and delivery. We are thrilled with the quality and appearance of our new fire.”

Manor House Fireplaces 5 star review on 13th July 2021

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Posted 2 years ago

Verified Buyer

Anonymous

Valued Customer

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“We highly recommend ManorHouse! From beginning to end, we had fantastic customer service. I had a million questions and the staff were so patient. They advised us along the way, and the entire team--from shop floor to installation--we're brilliant. It's obvious they all really care about the end result and making sure their customers are happy. We now have a beautiful log burner with gorgeous tiles surrounding it--installed to the highest standard.”

Manor House Fireplaces 5 star review on 19th June 2021

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Posted 2 years ago

Emanuel

Valued Customer

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“Very helpful and knowledgeable. The installation is excellent. We are very pleased.”

Manor House Fireplaces 5 star review on 8th May 2021

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Posted 2 years ago

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Anonymous

Valued Customer

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“Very Helpfull throughout the specification and planning of our installation, and great finished result..”

Manor House Fireplaces 5 star review on 26th April 2021

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Posted 3 years ago

Earles

Valued Customer

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“Very professional. Work carried out to a very high standard, we are very pleased with the end result.”

Manor House Fireplaces 5 star review on 23rd February 2021

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Posted 3 years ago

Verified Buyer

Anonymous

Valued Customer

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“Fantastic service, from choosing the fire to installation these guys go above and beyond to make sure they get it right!”

Manor House Fireplaces 5 star review on 21st February 2021

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Posted 3 years ago

White

Valued Customer

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“Manor House Fireplaces did a fabulous job from their customer service to installation. I can highly recommend them. Their fitter is a credit to them and was very tidy. It looks stunning!!”

Manor House Fireplaces 5 star review on 19th February 2021

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Posted 3 years ago

Weyman

Valued Customer

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“A seamless process from when we first visited the shop to when our log burner was installed, 3 months in total. All the staff involved were very helpful and courteous at all times explaining our options at every stage, i.e. choice of log burner, design of stone hearth, installation in our living room. We are delighted with the overall finished appearance and performance.”

Manor House Fireplaces 5 star review on 6th December 2020

Helpful Report

Posted 3 years ago

Manor House Fireplaces is rated 4.9 based on 698 reviews