“As my training shoes have still not arrived despite being ordered early in April I am somewhat unimpressed. I am told DPD tried to deliver yet there has been none of the normal correspondence from DPD and their site says they are awaiting the order.
Starting to wonder if this company is actually legit.”
“I was a little nervous about the flexibility of the bio leather but was pleasantly surprised. So comfortable, great style, love them. I would have preferred an 8.5 in the Neo white/green but this size wasn't an option. That's my only criticism.”
“I’ve taken ages to find trainers that I can wear without rubbing and all my Loci trainers I can wear immediately and are super comfortable.
They are now my go to trainers!”
“I got a pair of LOCI shoes in the US and love everything about them. My daughter in Amsterdam liked them, so I ordered a pair she liked. Easy ordering experience, they were delivered right away, and she loves them! We both particularly appreciate LOCI’s commitment to sustainability.”
Dear Robert,
Thank you so much for your 5-star rating of LØCI! We're delighted to hear that you find our products to be of excellent quality, and we couldn't agree more! It's always a pleasure to know that our customers are satisfied with their purchases.
Once again, thank you for your support and for taking the time to share your positive experience. We're looking forward to see what you choose next!
Best wishes,
Team LØCI
“Although as yet I haven't used my £25 gift card for sending in old trainers I will definitely be using Loci in the near future, Dan from customer service was excellent when I had an issue regarding proof of delivery. I also commend Loci on their sustainability approach”
Dear Steve,
Thank you so much for your fantastic 5-star review of LØCI and our customer service! We truly appreciate your support and we're thrilled to hear that you had a positive experience with us.
We're glad to know that although you haven't used your £25 gift card for sending in old trainers yet, you're planning to do so in the near future. We're confident that you'll be impressed with our services when you do.
We're particularly delighted to hear about your positive interaction with Dan from our customer service team. We'll make sure he receives your feedback!
Thank you once again for your kind words and for using our recycling scheme. We can't wait to see what you choose to your your voucher on!
Best wishes,
Team LØCI
Hi Wendy,
Thank you so much for your 5 star LØCI review! We truly appreciate your feedback and are thrilled to hear that you found our trainers to be excellent in terms of both quality and comfort.
We look forward to seeing what you choose next!
Best wishes,
Team LØCI
Hi Jean,
Thank you for your LØCI review !
We are so happy we could provide you with a good LØCI experience. This is very important to our team.
Best wishes,
Team LØCI xx
“Best company I have ever dealt with, customer service is second to none. Brilliant stylish ethically aware products. I hope your brand becomes a really big thing x”
Hi Mandy,
Thank you for your LØCI review !
Your support to our customer service, products and ethics is greatly appreciated, thank you !
Can't wait to see what you decide on next ;)
Best wishes,
Team LØCI x
Hello,
Thank you for leaving us a LØCI review !!
We are so glad to hear you found our returns and exchange process seamless ! Also amazing to hear that you found your perfect fitting LØCI's as well :)
Thank you again and we hope you have a lovely day !
Team LØCI xx
“The most comfortable shoes I own. I now have 3 pairs and I always get compliments when wearing them. They are super durable and I love the sustainability credentials! So great to find vegan shows that are stylish, ethical and hard-wearing - oh and they also fit on my very fussy wide feet, with no rubbing and no need to break them in. Highly recommend. I'm crossing my fingers that LOCI will one day bring out a platform version of their high top range!”
Hi Hannah,
Thank you so much for such a lovely LØCI review !
It always makes our team so happy to hear our customers having such a positive experience with LØCI, this is key to us. We are thrilled to hear your LØCI's are a perfect fit. Can't wait to see what you decide on next :)
Best wishes,
Team LØCI x
“i had a great experience with customer service - was a bit disappointed that my first pair had a defect in the stitching (see photo) but they sent out replacements quick enough so it wasn't too frustrating. website is decent.”
Hi Leo,
Thank you for your LØCI review!!
We do apologise for the first experience you had, this is not what we expect and it shouldn't happen. However, we are so happy our team could help resolve this for you.
Best wishes,
Team LØCI x
Hello,
Thank you for your LØCI review !
Thank you for recognising our team, they are always happy to help :) Comfort is key for us to provide to our customers, so we are so glad to hear this !
Thank you again and we hope you have a lovely day,
Team LØCI xx
Hi Clare,
Thank you so much for your lovely LØCI review!
We're delighted to hear how happy you were with our customer service team. We really do value our customers, so we're so pleased it shows.
Best wishes,
Team LØCI x
“Amazing shoes. This is already my third LOCI pair and they always fit immediately (same for my wife), they don't give me any blisters or anything. I was wearing my new pair for a full week during a trade show and they didn't hurt once. Awesome!”
Hi Jan,
Thank you for your amazing LØCI review !
We are so happy to hear the support and happiness from our customers :)
Comfort is key to us here at LØCI, and we always want the best for our customers.
Thank you for supporting us, and we can't wait to see what you decide on next !
Best wishes,
Team LØCI xx
Hi Philippe,
Thank you for taking the time to leave your LOCI review. Happy Customers is one of our key priorities, Your feedback is important to us.
We hope you continue to enjoy our footwear :)
Best wishes,
Team LØCI x
