Hi Carol,
Thank you for your kind LØCI review!
We really appreciate your support to our brand and our mission :)
Thank you, we hope you have an amazing day!
Team LØCI xo
“I bought 2 pairs of trainers - one wasn't quite right so I sent them back and the refund was done within a couple of days which was brilliant. The other pair was an exchange for another size and I received the new size within 3 days. Cannot fault this company for fantastic customer service. Gorgeous trainers too!!”
Hi Louise,
Thank you for your LØCI review!
We are so happy we could provide a speedy service to you and get your LØCI's to you as fast as possible :)
We really appreciate your support, it makes all the difference.
Thank you again & hope you have a lovely day.
Team LØCI xx
Hi Paul,
Thank you so much for your LØCI review!
We are so pleased to hear you love the trainers and especially that they are turning heads!
Best wishes,
Team LØCI
Hi Andreas,
Thank you so much for your LØCI review!
We're delighted to hear what a great experience you had buying from us and we're so glad you love the trainers.
Best wishes,
Team LØCI
Hi Kristina,
We are really sorry to see this. We've reached out to you by email to discuss with you directly. We really don't want to see customers with blisters! We pride ourselves on the comfort of our shoes, so this definitely isn't normal.
Best wishes,
Team LØCI
“This is my third pair of Loci trainers, I buy them because they are comfy from the first wear and never get blisters wearing them. Totally recommend these trainers.”
Hi Rachel,
Thank you so much for your LØCI review!
We're so pleased to hear how much you love our trainers and how comfy they are. Can't wait to see what pair you decide on for your fourth pair!
Best wishes,
Team LØCI
Hi Katherine,
Thank you for your LØCI review!
We take pride in our customers experience quality and comfort in our shoes, we are happy to hear LØCI could give this to you :)
Thank you for the support.
Have a lovely day,
Team LØCI x
Hi Albano,
Thank you for your LØCI review!
They look amazing on you! Thank you for the photo.
We appreciate your support :)
Thanks again, have a lovely day.
Team LØCI x
Hi Harry,
Thank you for your LØCI review!
We appreciate your support for our brand and mission, thank you :)
We hope you have a lovely day.
Team LØCI x
Hi Gerd,
Thank you for your LØCI review!
We are delighted you are happy with your LØCI's & with our service :)
Thank you for supporting us. Means a lot!
Have a lovely day,
Team LØCI xx
Hi Sarah,
Thank you for your lovely LØCI review:)
We strive for comfort for our customers so we are glad we could do that for you.
Thank you so much for supporting our brand and our mission!
We hope you have a lovely day,
Team LØCI xx
Hi Jenny,
Thank you for your LØCI review!
We are delighted to hear you love your sneakers. Thanks for the pic as well, bet they look fab on you :)
kind regards,
Team LØCI x
“Simply amazing! Incredible shoes, the most comfortable I’ve ever had. Super fast delivery, clear tracking every step of the way. I couldn’t fault this company and will be back!”
“I am now on my 3rd pair of these great trainers, i say trainers but they are smart/cool enough to wear at a bar or my golf club. Comfy as any i ever worn too. Keep up the good work guys!”
Hi Arthur,
Thank you for your LØCI review!
We are so happy to hear you love your sneakers as much as we do. We appreciate your support for our mission and brand :)
Thanks again,
Team LØCI x
“I now have 2 pairs of LOCI trainers. They are the most comfortable trainers I have found, can wear them immediately with no sore feet. Absolutely love them”
“Unfortunately, I have no choice but to give this company the lowest possible rate, because my experience with this company is just awful.
I really wanted their sneakers, I think they're awesome, so I ordered and paid for them. And from there everything went downhill. First, two (2!) weeks after the order was placed, I received a confirmation of shipment. A few hours later I was informed that the item was out of stock and that I will not be able to get the sneakers. I wrote back, confused about my order and received no explanation. Then I checked with Fedex and found that the shipment arrived at the local warehouse in our country, but Loci failed to provide information for delivery, even though I gave them ALL information they needed, they just didn't bother to provide it to Fedex. Then, Fedex returned the package to Loci and their staff apologized and assured me they will resend the package as soon as they receive it. I could see online that the package has been returned to Loci, but they didn't resend it, I just received an email that the item is out of stock and a few days later I received a refund of my payment. This was well over a month from the day of placing the order.
I am deeply disappointed in the company and the extremely unprofessional way they handle their business. I really wanted the sneakers and was looking forward to wearing them, but Loci crossed the line of acceptable behavior so I found myself a pair of sneakers from another company. I'm never buying from Loci again.”
