The Little Hay Co Reviews

4.9 Rating 629 Reviews
97 %
of reviewers recommend The Little Hay Co
Read The Little Hay Co Reviews
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Phone:

07512725351

Email:

ch@littlehayco.com

Location:

Worton Grounds Farm Office,
Deddington,
Banbury
Oxfordshire
OX15 0PH

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Lovely quality hay, quick delivery. Like it being in a cardboard box. Only drawback is the price of shipping.
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Posted 20 hours ago
My rabbits haven’t been eating there hay from other companies, I came across your site, I ordered the taster box my rabbits are munching away they can not get enough of your hay, very happy bunnies and customer
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Posted 1 week ago
What I’ve opened so far is good and delivery was quick. The only thing is I ordered 2 x 10kg boxes but each box has a different type of hay. The boxes weren’t marked to say which is which so now I don’t know which to order again!
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Posted 1 week ago
My guinea pigs like the hay all right but I struggle badly to release it from the compressed bags (without cutting the bags and making them un-reuseable.. .
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Posted 1 month ago
Quick delivery and very good hay our bunnies love this hay. Only thing is when it arrived the box was very wet and soggy
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Posted 2 months ago
First time ordering. Piggies are enjoying the Timothy and Silky soft hay but are less keen on the Rye Grass. All of the hay smells fresh, dust free-great quality and value.
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Posted 2 months ago
My bunnies love the hay but the size and dimensions of the box are tricky for me as it didn’t fit in through our porch door when DPD delivered it, so they left it on our driveway, in the rain…. I have received boxes from other bay companies and their boxes are thinner but taller which works better for me. I have a 5 litre ikea plastic box that I keep my hay in but for some reason this box load won’t all fit into it, maybe it’s not as compacted as the other hay company that I have used before. Annoyingly I am having to use the quarter unused box of hay as a coffee table in our living room as I just can’t fit anymore into the ilea box which sits under their hutch outside. The bunnies do love your hay tho!!
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Posted 2 months ago
Hi Heather You should find the compressed bales might work better for you. Lots of our customers who buy the bales use the ikea bins for storage. Our boxes are bigger as we hand pack each one - no machine included! So we don't have anything to compact the hay which is why the strands stay so lovely and long. Thanks Maisie
Posted 2 months ago
All hay purchased very good quality. No reply to emails. Difficult to order at times due to surplus for regulars only.
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Posted 2 months ago
Hello Thank you for your review. We are usually commended for our good customer service and quick replies on emails and social media so i would love to help resolve any query or issue you may have raised which we missed. Could you drop an email to info@littlehayco.com and hopefully we can help. I would also like to help understand what difficulty you have experienced with ordering and hopefully we can help you. Kind Regards Maisie
Posted 2 months ago
My bunnies absolutely loved the Cotswold sweet hay and when I heard it wasn’t going to be available anymore I was disappointed as I’ve tried for ages to get a good quality hay . I’ve since bought the soft hay but they aren’t overly keen on that one . It’s always fast delivery which is good
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Posted 3 months ago
Good quality & size dandelion root, packaged in environmentally friendly way. Nice treats also but a little expensive for regular orders.
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Posted 3 months ago
I would give 5 stars for the hay but not to the subscription. Currently the maximum frequency you can’t subscribe to is 4 weeks, but if you order big quantities 4 weeks is too short… if this doesn’t change I’ll have to shop with another company as all others offer more than 4 weeks.
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Posted 3 months ago
Hi Alberto We can only show so many options on the website, however if you wanted to drop us an email, we can amend the frequency for you from our end. We do this with many of our customers so please don't feel you need to find another hay provider, we can work with you to get a schedule that works for you. Kind regards Maisie
Posted 3 months ago
Normally very good..not had a problem. Last two boxes are not good.. Canadian Timothy hay too stalky. Guinea pigs will not eat it..Last box silky hay is not a good quality hay
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Posted 3 months ago
Hay enjoyed by older guinea pigs. Was a bit on the dry side though.
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Posted 3 months ago
The delivery is very fast. The hay is clean and neatly packaged. The bunnies loved some boxes and were less keen on others, so there is a degree of variability in the hay quality, I imagine it has to do with the seasons.
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Posted 3 months ago
The Hay arrived well packaged and in good time. Easy to order. We arranged delivery to local pick-up store.
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Posted 4 months ago
Very good service and nice strong boxes the hay comes in
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Posted 4 months ago
Initial hiccup with order but rectified swiftly. Nice quality products
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Posted 5 months ago
Nice quality hay that my rabbits enjoy
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Posted 5 months ago
Really good hay my Guinea pig loves it
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Posted 5 months ago
disappointed with my last order as i’m usually really happy with everything but my 1kg of dandelion roots were half dust/dirt
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Posted 5 months ago
The Little Hay Co is rated 4.9 based on 629 reviews