“My order was seriously delayed. I believe this was at the manufacturers so I wasn’t happy, however the retailer was very good communicating with me. I haven’t opened the boxes yet as I am in the middle of a house move so won’t know the quality of these till around early summer. Will post another review later.”
“I have been refurbishing my bedroom and ensuite in the last few months and needed to purchase new light fittings. I usually like to visit a showroom to be able to see and feel the quality but in these current circumstances that was out of the question. After seeing some fittings I liked online, I came across the Lighting Room and as they are quite local to me I gave them a call. They were so helpful and personally delivered the fittings to our property, (Socially distanced). I had peace of mind that if there was a problem I could just give them a call. I was so impressed by the service I received, I will definitely recommend them and will go back to them in the future.”
“Ordered a chandelier from Lighting Room. Very happy with my new chandelier. It was delivered next day and was packaged very well, so all the fragile glass pieces were safe and not broken. Well done thoroughly impressed! :)”
“This was our first time purchasing from The Lighting Room and it was all very straight forward from ordering, paying through to collection of our lovely table lamp.
It was all arranged by Jo who was very knowledgeable and helpful throughout.
The price was very competitive after much searching online and we would recommend and use The Lighting Shop again in future.
Many thanks for your pleasant and professional service.”
“Due to circumstances beyond Lighting Room’s control, our order was slightly delayed. Jo was always courteous and would go the extra mile to update us. We would highly recommend the Lighting Room and would definitely use the company again.
S&D”
“The service I received from Jo and Darren was first class. The light was very competitively priced even compared with online only store , so to deal with an independent retailer who could give a better price was an added bonus. Highly recommend.”
“Customer service was excellent prior to my order confirming additional details, including photos, on the lamps that were not available online. Deliver was also on time.”
“I normally don't write reviews, but I've been compelled to by the quality of my lamp. It's quality craftsmanship. Like buying a lamp decades ago before cutting every possible corner. Would recommend.”