“Thank you Jo, it was such a relief to walk into your shop!
With covid, we had been trawling the web, and then it was like seeing all your favourite sweets in one place, you have a fabulous range of very different, bespoke lighting options, and so finding the lights that were perfect for us, we took one away, and because it was so close to Xmas, you couldn't guarentee the others in time, but you came up trumps, and our bedroom was complete for Xmas, Many Thanks:)”
“Fantastic customer service, after being let down by other lighting companies taking my order and money then never coming up with the goods I contacted Lighting Room to check if the lamp I wanted was in stock they replied promptly to emails then when lamp came in advised me ordered on a Monday and delivered to Scotland on Wednesday.Would certainly recommend Jo and her team.”
“We’ve been really pleased with the service we received from Lighting Room. When we wanted to add another item to our order they sent us a link to pay for the additional item and then everything arrived two days later”
“My order was seriously delayed. I believe this was at the manufacturers so I wasn’t happy, however the retailer was very good communicating with me. I haven’t opened the boxes yet as I am in the middle of a house move so won’t know the quality of these till around early summer. Will post another review later.”
“I have been refurbishing my bedroom and ensuite in the last few months and needed to purchase new light fittings. I usually like to visit a showroom to be able to see and feel the quality but in these current circumstances that was out of the question. After seeing some fittings I liked online, I came across the Lighting Room and as they are quite local to me I gave them a call. They were so helpful and personally delivered the fittings to our property, (Socially distanced). I had peace of mind that if there was a problem I could just give them a call. I was so impressed by the service I received, I will definitely recommend them and will go back to them in the future.”
“Ordered a chandelier from Lighting Room. Very happy with my new chandelier. It was delivered next day and was packaged very well, so all the fragile glass pieces were safe and not broken. Well done thoroughly impressed! :)”
“This was our first time purchasing from The Lighting Room and it was all very straight forward from ordering, paying through to collection of our lovely table lamp.
It was all arranged by Jo who was very knowledgeable and helpful throughout.
The price was very competitive after much searching online and we would recommend and use The Lighting Shop again in future.
Many thanks for your pleasant and professional service.”
“Due to circumstances beyond Lighting Room’s control, our order was slightly delayed. Jo was always courteous and would go the extra mile to update us. We would highly recommend the Lighting Room and would definitely use the company again.
S&D”
“The service I received from Jo and Darren was first class. The light was very competitively priced even compared with online only store , so to deal with an independent retailer who could give a better price was an added bonus. Highly recommend.”
“Customer service was excellent prior to my order confirming additional details, including photos, on the lamps that were not available online. Deliver was also on time.”
