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Laura Bond Reviews

4.8 Rating 1,579 Reviews
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About Laura Bond:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

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Customer Service - Good

98.61%
Industry Average
Just purchased yet another earring from Laura Bond and I'm just delighted with my purchase. The details on the earring and flat back fitting are brilliant. Also had piercings by them, and their customer service is exemplary.
posted 1 month ago - Sue R
Laura Bond always delivers a great service but there aftercare is amazing! I have the confidence to pop back and ask questions, or just get someone to check my piercing and they are always more than happy to help.
posted 1 month ago - Lucinda H
Great experience at Laura Bond. Taken 30 years to finally be brave and actually get my nose pierced. The experience was excellent. High level of customer service. I felt really valued and listened to. Everything was clearly explained and time allowed to select jewellery and understand the process. My piercer, Amber, was highly professional, informative and good to talk to. I would very much recommend Laura Bond.
posted 4 months ago - Anonymous
I've never been in store, but their online customer service has been fantastic.
posted 4 months ago - Sheona V
Love my Laura Bond earrings, so cute and great quality. Their customer service is outstanding. After an issue with my recent purchase, it was resolved swiftly by the team. Thank you!
posted 4 months ago - Maria B
My jewellery was dispatched so quickly, I was really impressed by the fast service - but most importantly, it is so beautiful!! I ordered two different items, one piece of jewellery for each ear & they are both so pretty & the attention to detail is just wonderful. I will definitely look here first when I want to update my jewellery. Thanks so much x
posted 5 months ago - Hannah B
Just happened to go in to enquire and they had space so I decided to go for it, lobes and helix. Helped me pick out the jewellery and were very friendly. I was totally put at ease and they were done in a flash. Great service will definitely be back for more
posted 5 months ago - Jane P
I've bought from Laura Bond on multiple occasions because I love the designs and feel the items are good value for money and good quality. On one rare occasion when I had a problem with an item I'd owned for a few months, customer service was fantastic and they rectified my issue promptly. Really don't buy my earrings or nose jewellery from anywhere else...
posted 6 months ago - Anonymous
Lovely team, super service and gorgeous jewellery to dazzle any magpie
posted 6 months ago - Lydie J
Amazing service and advice. Perfect suggestion for a nose stud and everyone was so friendly. The place to go for piercings!
posted 6 months ago - Cameron M