“
Customer service was very attentive, and emails answered very promptly.
Postal service was used and item was delivered safely and well packaged.
Delighted with the quality of jewellery and design.
”
posted 2 months ago
- Karen W
“
The shop experience was top and i really love their jewellery. I experience the service client who is available and very responsive. Im always trying to support local businesses and i am happy to have become client of Laura.
”
posted 2 months ago
- Alexandra P
“
Just love my piercings and especially the diamonds!!! Professional staff and good fun choosing the jewellery! Would highly recommend to friends. Excellent customer service!!
”
posted 2 months ago
- LORRAINE S
“
Excellent service and very helpful. I dropped in to buy an earring and have it fitted. Everyone was very friendly and professional. Gorgeous jewellery as always.
”
posted 2 months ago
- Sarah M
“
I absolutely love my piercings!! Fantastic staff and great customer service. Can’t wait to get my next piercing done :))
”
posted 2 months ago
- Lydia S
“
From the moment I stepped into the store until the moment I left, I felt welcomed and received outstanding customer service. Every team member was easy to talk to and knowledgable. I had help choosing an earring and then had my first ever cartilage piercing done. I was well looked after in the appointment and given clear after care instructions. I’ve already booked in for my next appointment!!
”
posted 3 months ago
- Jacqui S
“
The products are lovely and very good quality. The delivery time is super quick. If I had to say anything remotely negative, it would be to make it clearer for customers when buying Huggies that they are only buying ONE earring. Even though it states quantity one, you assume it’s one pair! After buying one £150 huggie I had to purchase another one.
Apart from that it’s a great website with huge choice of quality products & excellent service
”
posted 3 months ago
- Sharon R
“
Customer service was 💯 got a cracking daith earring half price for my daughter. Will defo return when getting a piercing
”
posted 4 months ago
- Leanne F
“
Really helpful customer service team.
Beautiful earrings, the labret design is really easy to put in.
I wish you could buy the fronts on their own.
”
posted 4 months ago
- Sarah B
“
Always a great experience at LAURA BOND! New Tragus piercing to add to the collection, the lady on the front desk was ever so helpful in helping to pick the perfect earing to go with my growing collection of LB studs! Sarah made the whole experience pretty much pain free and relaxing, the customer service as always was excellent, while I was in I also took the opportunity to down size some labret posts and use the recycling scheme, which is brilliant and a nice little saver.
”
posted 4 months ago
- Wendy G