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LAURA BOND Reviews

4.8 Rating 1,519 Reviews
A
Happiness Grade
Read LAURA BOND Reviews

About LAURA BOND:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

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Customer Service - Good

96.36%
Industry Average
Arrived promptly and securely with signed for service. Very pretty piece; looked a little smaller than I had expected when I first saw it in the box, but in my ear it looks just the right size.
posted 2 weeks ago - Anonymous
Amazing customer service regarding a faulty earring.
posted 1 month ago - S .
I took my time deciding to make the investment in the pieces, and am so glad I did! When I finally made the purchase, I was super impressed with the level of customer service.
posted 2 months ago - Kayla B
Customer service was very attentive, and emails answered very promptly. Postal service was used and item was delivered safely and well packaged. Delighted with the quality of jewellery and design.
posted 6 months ago - Karen W
The shop experience was top and i really love their jewellery. I experience the service client who is available and very responsive. Im always trying to support local businesses and i am happy to have become client of Laura.
posted 6 months ago - Alexandra P
Just love my piercings and especially the diamonds!!! Professional staff and good fun choosing the jewellery! Would highly recommend to friends. Excellent customer service!!
posted 6 months ago - LORRAINE S
Excellent service and very helpful. I dropped in to buy an earring and have it fitted. Everyone was very friendly and professional. Gorgeous jewellery as always.
posted 6 months ago - Sarah M
I absolutely love my piercings!! Fantastic staff and great customer service. Can’t wait to get my next piercing done :))
posted 7 months ago - Lydia S
From the moment I stepped into the store until the moment I left, I felt welcomed and received outstanding customer service. Every team member was easy to talk to and knowledgable. I had help choosing an earring and then had my first ever cartilage piercing done. I was well looked after in the appointment and given clear after care instructions. I’ve already booked in for my next appointment!!
posted 7 months ago - Jacqui S
The products are lovely and very good quality. The delivery time is super quick. If I had to say anything remotely negative, it would be to make it clearer for customers when buying Huggies that they are only buying ONE earring. Even though it states quantity one, you assume it’s one pair! After buying one £150 huggie I had to purchase another one. Apart from that it’s a great website with huge choice of quality products & excellent service
posted 7 months ago - Sharon R