LAURA BOND Reviews

“ From the moment I stepped into the store until the moment I left, I felt welcomed and received outstanding customer service. Every team member was easy to talk to and knowledgable. I had help choosing an earring and then had my first ever cartilage piercing done. I was well looked after in the appointment and given clear after care instructions. I’ve already booked in for my next appointment!! ”

“ The products are lovely and very good quality. The delivery time is super quick. If I had to say anything remotely negative, it would be to make it clearer for customers when buying Huggies that they are only buying ONE earring. Even though it states quantity one, you assume it’s one pair! After buying one £150 huggie I had to purchase another one. Apart from that it’s a great website with huge choice of quality products & excellent service ”

“ Customer service was 💯 got a cracking daith earring half price for my daughter. Will defo return when getting a piercing ”

“ Really helpful customer service team. Beautiful earrings, the labret design is really easy to put in. I wish you could buy the fronts on their own. ”

“ Always a great experience at LAURA BOND! New Tragus piercing to add to the collection, the lady on the front desk was ever so helpful in helping to pick the perfect earing to go with my growing collection of LB studs! Sarah made the whole experience pretty much pain free and relaxing, the customer service as always was excellent, while I was in I also took the opportunity to down size some labret posts and use the recycling scheme, which is brilliant and a nice little saver. ”

“ LAURA BOND has been a real find. Their jewellery is beautiful and I have now purchased several earrings and necklaces which I have been delighted with. Their customer service has been amazing - in terms of speed of response, helpfulness and kindly sorting out an issue - they give customer service we all dream of. I am a very happy customer and will continue to be so for years to come. ”

“ The 2 tiny earrings I ordered are absolutely perfect. It’s really hard to find such small sizes elsewhere. The customer service is also amazing! ”

“ Excellent service lovely products spent alot of money on the products love the product ”

“ Popped in on the off chance of a slot to have two of my beautiful earings backs replaced with shorter pins, which I was able to do with no issues. Great service, lovely ladies, will be back soon for another new piercing! ”

“ I’ve wanted my conch pierced for a year and half and one day last week I decided to walk into LAURA BOND and not back out! I had the most beautiful service girls on the shop floor were not only accommodating but super friendly and calming even helped me pick out the right jewellery! Sarah took me through and talked me through everything and she was so super sweet and honestly by the time I took a breath the piercing was in! It’s healing like a dream and I’m honestly so happy. ”