Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.63

4.6 Rating 568 Reviews

91 %

of reviewers recommend Kingfisher Direct

4.6

Based on 568 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

Kingfisher Direct 5 star review on 26th September 2025

Adam

Kingfisher Direct 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

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“From ordering to delivery really helpful quick delivery and really helpful on delivery day putting where I asked nice friendly container perfect ready go”

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Posted 1 day ago

“good and fast”

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Posted 5 days ago

“Order arrived just what I was expecting thank you for your advice on your product Jim young”

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Posted 1 week ago

“Quick delivery and sxactly as described great thank you”

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Posted 2 weeks ago

“Wonderful helpful customer service and support Really fast delivery”

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Posted 2 weeks ago

“Excellent all round - we ordered the wrong items and they helped us sort it out - Very grateful”

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Posted 3 weeks ago

“Ordered online and everything delivered with no issues within the timescale.”

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Posted 1 month ago

“Placed order was given provisional delivery date whole order delivered two weeks earlier than provisional date couldn't be happier.”

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Posted 1 month ago

“Very happy with Kingfisher. They sent me the wrong insulating cover initially but very quickly fixed things without any quibbles. Actual humans answered the phone and dealt with the initial error promptly, so I'd say highly recommended.”

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Posted 1 month ago

“Brilliant service”

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Posted 1 month ago

“I hadn't dealt with Kingfisher Direct before but needed to replace a traffic mirror which is vital as visibility from our drive is poor without it. Their price was very competitive so I ordered from them. The order was fulfilled promptly and was well packaged. The product is slightly lighter than our previous one but I do not see this affecting its life-expectancy in any way. The mirror itself is crystal clear with excellent optical quality. This was a domestic purchase so I don't think I will be a frequent customer but they are certainly on my 'approved suppliers' list!”

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Posted 2 months ago

“very good thanks”

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Posted 2 months ago

“Ordered 3x 10 litre water containers Arrived in good time , good quality, stack well . Thank you.”

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Posted 2 months ago

“Fast delivery. Good communication. Well packaged. Very happy”

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Posted 2 months ago

“Excellent all the way through the ordering process- many thanks”

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Posted 2 months ago

“we are being asked to leave a review on something we havent yet received to date 07/05/26 ordered 02/04/26”

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Posted 2 months ago

“Product was in stock and dispatched immediately. Product as described and very good quality and easy to fit.”

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Posted 3 months ago

“customer service non-existent, emailed sales, customer service any email I could find, sent about 10 took one week to respond”

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Posted 3 months ago

Hello, Thank you for your review. I've had a look into your order experience with us. You initially asked for an update on the delivery of your order and we replied the same day. Following delivery, you then enquired about the return of the item as you thought you may have ordered the wrong size. You forwarded your email three times in 30-90 minute increments, to which we replied the next working day. We advised you of the fees incurred to return your order and you chose not to proceed. I'm ever so sorry if you feel we did not assist you in a timely manner. For any future enquiries, our phone lines are open from 7.00am to 6.00pm. I'd be more than happy to discuss this further with you if required, as we're always keen to improve our customers' experience with us. Thank you again. Alice Customer Care Manager

Posted 2 months ago

“Still not recieved the order”

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Posted 3 months ago

“Hasn’t been delivered so how can I review?”

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Posted 3 months ago

Kingfisher Direct is rated 4.6 based on 568 reviews