iMix Concrete Reviews

Name: iMix Concrete
Rating: 4.75

4.8 Rating 80 Reviews

94 %

of reviewers recommend iMix Concrete

Company Reviews

Metrics

Info

4.8

Based on 80 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0808 196 7812

Email:

sales@imixconcrete.co.uk

Location:

31 Kerry Avenue, Aveley, South Ockendon
RM15 4YE

Write Your review

Tell us how iMix Concrete made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

iMix Concrete 5 star review on 27th February 2021

Rebekah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I payed this company £1270 cash for a concrete base in a back garden for a orderly man he's 75 year old and when this company layed the concrete thay told us to hose down next morning so we got up early and when we got to garden the concrete was completely cracked all over and when I spoke to imix thay sent loads of paperwork over surface cracks and told us to fill them and refused to pay the 75 year old man back his money even if tha offered to repair it but NO If any one is looking for a concrete base I would not us this company cose thay rip of old people for £1270”

Helpful Report

Posted 1 week ago

“Brilliant service, Great Operative My delivery was booked courteously, and professionally, and my delivery was booked within an agreed 2 hour window. On the day of delivery I received a txt giving an ETA, which was spot on. The driver gave helpful advice, and met our every need during the delivery. What could have been an arduous task was made much easier by that. I would recommend iMix every time!! Great Job”

Helpful Report

Posted 8 months ago

“Used imix for our foundation both lean mix and c35. Very friendly, professional and quality service can not fault anything first class service from start to finish from the office to the delivery drivers and i would highly recommend. Very happy customer”

Helpful Report

Posted 8 months ago

“Good easy pour thanks alot the diver was very good aswell 👍”

Helpful Report

Posted 1 year ago

“Hey guys I've had the iMix Concret on a few occasions. Great team, everything done on time. Well done. I recommend 👌 👏 👍”

Helpful Report

Posted 1 year ago

“Perfect delivery - the driver turned up early and was happy to wait. He also helped us out which was really needed for a couple of novice DIYers!!”

Helpful Report

Posted 1 year ago

“Good deal and Super fast services we will use again! Thank you”

Helpful Report

Posted 1 year ago

“Good mix,good job”

Helpful Report

Posted 1 year ago

“Very good team, great work. I recommend it to anyone, clean and orderly work, the number one Romanian,also very good driver and helpful”

Helpful Report

Posted 1 year ago

“Excellent driving and service from the driver very helpful and understanding, pump drivers were also very good and patient no mess. Quality Job would recommend to anyone use Imix. Thank you see you on the next job.”

Helpful Report

Posted 1 year ago

“Andrew was a great driver very helpful, great service from Imix as always Thanks again”

Helpful Report

Posted 1 year ago

“He was supper helpful and professional,”

Helpful Report

Posted 1 year ago

“Great driver, great service and always the best Cemfloor I’ve used”

Helpful Report

Posted 1 year ago

“Top class service. Delivered efficiently and have been extremely helpful on my awkward project. Nathan Harpum has been especially helpful. TLC Home Group”

Helpful Report

Posted 1 year ago

“An update on my last review here. I can confirm that I have received the payment today, as promised by IMix Concrete Team. They said the payment was sent on Friday and requires 1 working day to proceed, that’s why received it on Monday. Thank you”

Helpful Report

Posted 1 year ago

“A quick update on my previous review here. IMix Concrete Team called me after my last update and claimed that they used a third party/concrete pump company to fulfill this order and they totally failed on this occasion, but refused to take a responsibility for the underperforming. Therefore, IMix Concrete confirmed that as a goodwill gesture they will reimburse me for this with a certain amount. They have asked for my bank account details and confirmed that a payment will be sent over soon, and that they will notify me once done. Two days after, I have received nothing and still awaiting the payment and response! I’ll update here as soon as I got anything from them.”

Helpful Report

Posted 1 year ago

“Imix Concrete Team, you have replied to my review and asked me to contact you and explain further as to how you can make things better for me and customers in general, which i did, and then you promised to come back to me with a solution of the matter. Unfortunately, I haven’t heard anything from you yet, you are continuously ignoring my emails! So am i going to hear anything from you at all, or as soon as you get the money, you don’t really care for your customers!”

Helpful Report

Posted 1 year ago

“Their team didn’t seem to be experienced in what they do and they have caused a damage to my new installed fence while they were delivering the task. Also the concrete mix delivered was too watered, even when this was noted on a couple of occasions to their team nothing changed and they were blaming each other for miscommunication. The result was very poor quality/strength concrete (which will most likely get many cracks once curing), and not what was originally ordered and paid for - C30 grade concrete. I had to mix on site an extra concrete to try and get it mix with theirs and get better consistency. I was so disappointed of the service provided by this company and have refused to sign on the end, although the lorry driver said he will sign instead of myself, what an unprofessional service! Thereafter, i have made a complaint via email and have no reply yet! Imix you are very helpful until you get the money of the customer, but after that no even a word from you, shame on you!!!”

Helpful Report

Posted 1 year ago

Thank you for your detailed feedback, Hristian. We apologise for the level of service you received. We take matters like these very seriously and are sorry that on this occasion we failed to meet your expectations. We would greatly appreciate it if you could explain further as to how we can make things better for you. We value your time and we thank you for bringing this to our attention. If you wish to get back in touch, please email with sales@imixconcrete.co.uk and your order number. Thank you, the iMix Concrete Team.

Posted 1 year ago

“Ordered concrete for a job in bishop stortford and was not informed of any waiting charges at the time of the order , card was charged with additional fees for waiting time after the job was complete . Was disappointed as the point of contact for the site was not notified either .when I called the office to challenge the charge the lady on the phone was quite rude and hung up the phone at the end .”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Shahilan. We are sorry for what happened - it is not the standard of customer service we strive to provide. We do notify customers of any waiting charges at the time of the order and ensure that the point of contact at the job site is notified. But in this case, there seems to have been an issue. If you wish to speak further about this, please email the office with sales@imixconcrete.co.uk, and your order number. Thank you, the iMix Concrete Team.

Posted 1 year ago

“From the minute I made an enquiry this company have been so helpful, patient and professional, and the site was left so clean after the job you'd never have known so much machinery and messy concrete had ever been delivered and pumped. Would 100% use every time again in the future”

Helpful Report

Posted 2 years ago

iMix Concrete is rated 4.8 based on 80 reviews