Imbue Lighting Reviews

Name: Imbue Lighting
Address: 21 High Street, Menai Bridge, Anglesey, LL59 5EE, Menai Bridge
Rating: 4.99

5.0 Rating 672 Reviews

100 %

of reviewers recommend Imbue Lighting

5.0

Based on 672 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Imbue Lighting:

Imbue Lighting are manufacturers of unique interior lamps and light shades. We have our retail outlet in Menai Bridge & Beaumaris, Isle of Anglesey, UK. plus our website.
We create our very special lampshades using lokta paper, embroidered sheets and screen printed washi papers - all backed with lighting backing ensuring rigid, safe and strong lamp shades.

Visit Website

Phone:

01248422612

Email:

info@imbuelighting.co.uk

Location:

21 High Street, Menai Bridge, Anglesey, LL59 5EE
Menai Bridge
LL59 5EE

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Imbue Lighting 5 star review on 3rd April 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the custom map lamp that the team made for me. Excellent communication throughout the ordering process. Arrived carefully wrapped. Thank you.”

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“excellent product at a good price, and very efficient service, cannot ask for more.”

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“Our 2nd purchase from Imbue lighting & we remain very impressed with the quality of their products as well as the quick, professional service you receive.”

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“Fantastic product, fantastic service. I can’t speak highly enough of this company. Well done, it’s rare to receive such personal service in this day and age. Will definitely use them again.”

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“Delighted with the shades we chose. Beautifully made, delivered on time. Very helpful staff in the Beaumaris shop. Would highly recommend to anyone”

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“I was pleased to hear that Imbue lighting has a direct relationship with the paper makers and were confident in the workers conditions. I'm very pleased with the light shades (my second purchase) and find Imbue very friendly.”

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“I bought a Lord of the Rings (Middle earth) lampshade as a surprise for hubby who has a Tolkien themed den. Customer service was excellent pre order (what a joy to find a company that actually respond to emails, and so promptly!) Shade arrived within a few days and has brought a great deal of pleasure. It finishes the room off perfectly. Highly recommend.”

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“Excellent communication, my order was ready to collect as agreed. Quality, unusual products that look great”

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“Amazing customer service, lovely lampshade. 10/10 would recommend!”

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“I found Imbue Lighting's customer service and attention to detail to be excellent. Their range of designs is interesting and innovative, and the variety of options when it comes to dimensions is the best I've found! The team were very patient with me as I worked out what would suit my needs. Once I finally decided, they called me to let me know the order had been despatched, and when to expect it. I'm really pleased with the quality of the products, and would thoroughly recommend this company.”

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“Lovely lampshade and base. Has brightened up my living room.”

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“Ordering a non standard sized shade from the Imbue website was very straightforward. I had previously ordered samples which really helped to get the effect the shade would provide. The catalogue which was included also gave a better idea of what the shades would look like. The company kept me up to date with shipping and telephoned me when it went to the courier. It was very well packaged and arrived the following morning. The shade is beautiful and gives a lovely light. I am a very delighted customer!”

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“I got the orange batik conical lampshade. It looks great during the day and so welcoming in the evening. Sheds a soft light. I love it 👍👍👍👍”

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“I placed my order online, shortly after I received a call confirming my order. On the day my order was despatched I received another call advising me of the despatch and of the next day delivery. My shade arrived the next day. Personal and professional service. Great shade too!”

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“Wonderful friendly service, very helpful! Shade is excellent quality and looks great on my base. Thank you so much!”

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“Whilst staying with a friend, I visited your store and couldn't resist buying a shade! I have just bought four more online and am delighted with them. They are stylish and the wide range of colours are so rich yet subtle. They are very well made and the service has been superb. I would very much recommend your products! Janet Talbot, Essex”

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“I was very happy with the service provided from Imbue lighting, I received a phonecall regarding the postage and arrival of the package which was a great touch. I also recieved a call from the courier shortly before they were due to arrive which was brill. The quality of the products are brilliant, very happy with everything and impressed with the service. I would definitely recommend this company to friends and family and I'll definitely be back when we need more lampshades! Thank you very much, Emma X”

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“Fabulous company, best personal Communication I’ve had in a long time, thank you for that , loving my yellow lampshades , will definitely use again”

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“very helpful when making a choice & the product is superb. Customer service is seconf to none.”

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“Ordered a rectangular lampshade. Very pleased with it and looks lovely unlit and lit on my own base. I had to contact and communications with the company are excellent from start of order to despatch. Even got a phone call to say been despatched. Thank you.”

Helpful Report

Imbue Lighting is rated 5.0 based on 672 reviews