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Heirloom London Reviews

5.0 Rating 112 Reviews
100 %
of reviewers recommend Heirloom London
5.0
Based on 112 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
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About Heirloom London:

The team at Heirloom London love fine jewellery. We offer our clients a truly personal way of buying or remodelling it focused on your specific tastes and wearing requirements.

Our reputation is beyond just engagement rings. We specialise in rings designed to be worn comfortably, regardless of the knuckle size. Or the restoration of a beloved family item, or it's evolution into a modern treasure. We pride ourselves on really understanding your needs. We'll help you navigate the complex world of jewellery, demystify trade secrets and make sure you receive brilliant value every step of the way.‍

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How quickly does Heirloom London resolve customer queries?
(1 month ago)
Greater than 57% of reviewers feedback is Heirloom London resolves customer queries in 2 - 3 hours.
(1 month ago)
100.00%
Industry Average
The personal service from Ruth was very much appreciated and the ring was presented in a beautiful box and gift bag.
- Sue & Gavin
Excellent service, beautiful design, and good value
- Stephanie
Fabulously personal, bespoke and boutique service resulting in something even better than my original ask. I inherited a diamond necklace that needed repairing. Not only did Ruth repair it so well that you couldn't tell - she also suggested that it could be split in to 2 pieces that could be worn together or separately giving me so many more options for its use. Absolutely delighted with the final pieces.
- Neena