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Heirloom London Reviews

5.0 Rating 114 Reviews
100 %
of reviewers recommend Heirloom London
5.0
Based on 114 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
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About Heirloom London:

The team at Heirloom London love fine jewellery. We offer our clients a truly personal way of buying or remodelling it focused on your specific tastes and wearing requirements.

Our reputation is beyond just engagement rings. We specialise in rings designed to be worn comfortably, regardless of the knuckle size. Or the restoration of a beloved family item, or it's evolution into a modern treasure. We pride ourselves on really understanding your needs. We'll help you navigate the complex world of jewellery, demystify trade secrets and make sure you receive brilliant value every step of the way.‍

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How quickly does Heirloom London resolve customer queries?
(2 weeks ago)
Greater than 60% of reviewers feedback is Heirloom London resolves customer queries in 2 - 3 hours.
(2 weeks ago)
100.00%
Industry Average
So impressed by the service I received from Ruth, I entrusted her and her team, to repair and service my late father’s watch, a hugely sentimental piece to me.
- Dan
The personal service from Ruth was very much appreciated and the ring was presented in a beautiful box and gift bag.
- Sue & Gavin
Excellent service, beautiful design, and good value
- Stephanie