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Hampstead Tea Reviews

4.9 Rating 693 Reviews
98 %
of reviewers recommend Hampstead Tea
4.9
Based on 693 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read Hampstead Tea Reviews
Hampstead Tea 5 star review on 11th October 2025
Amy McCormick
Hampstead Tea 5 star review on 11th October 2025
Amy Pitman
Hampstead Tea 5 star review on 18th September 2025
Yekaterina Koneva
Hampstead Tea 5 star review on 17th August 2025
Carol Clarke
Hampstead Tea 5 star review on 24th June 2025
Helen Lovell
Hampstead Tea 5 star review on 1st June 2025
Duncan Ellis
Hampstead Tea 5 star review on 23rd March 2025
Amy McCormick
3
Anonymous
Anonymous  // 01/01/2019
We love Hampstead Tea - but have asked several times about being able to purchase the seemingly out-of-stock 250x boxes with no response. An update on this would be greatly appreciated.
Helpful Report
Posted 1 month ago
REally sorry to hear of this. we have been totally inundated with demand. After Covid these took a real hit so we dialled down our stock . we will be right back on top of it shortly.
Posted 1 month ago
Disappointed with taste of English breakfast compared to my normal brew - Yorkshire Gold. As the taste is the most important factor, this means I'm unlikely to switch to Hampstead tea.
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Posted 4 months ago
hi Kashmir, Be really intested to know how you like your tea. what milk you use and how oong you brew it for. we have many many yorkshire gold converts to our english breakfast so would love more information please.
Posted 1 month ago
Sorry to say the tea was not as expected. Too black with little vanilla flavours unlike our usual one. Very disappointed and now need to dispose of three full boxes and one with 19 sachets. Any ideas?
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Posted 11 months ago
I found the flavoured teas very weak and bland, no matter which way they were brewed. The lemon and ginger one was particularly disappointing. No lemon taste whatsoever. Mild ginger taste and nothing more.
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Posted 1 year ago
So very disappointed, this tea lacks flavour, awful to say the least.
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Posted 1 year ago
Tried the sachets of Earl Grey. I was suprised to find that there was little taste. This was even after 5mins of "brewing" We did try using more bags but no change.
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Posted 1 year ago
Dear Francesca, We are sorry to hear your experience of our Earl Grey Tea Bags did not meet expectations and we would love a bit more feedback on this so we can investigate accordingly. Please could you send an email to salesadmin@hampsteadtea.com and include the Batch number and BBD of the product? Thank you. Cat @Hampsteadtea
Posted 1 year ago
Very disappointed with the Earl Grey teabags. After reading a number of positive reviews I was expecting a significant jump in flavour over that from the own label tea bags that I usually buy however, for me this definitely isn’t the case. I won't be rushing to re-stock
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Posted 1 year ago
Thank you for your feedback. We are very sorry to hear the Earl Grey Tea Bags did not meet expectations and we would like to put this right for you. Please email salesadmin@hampsteadtea.com with your name and address and we will get a replacement sent out to you.
Posted 1 year ago
Love the ethos of the company but the tea is not as good or strong a flavour as other brands which we go back to.
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Posted 3 years ago
Hampstead Tea is rated 4.9 based on 693 reviews