Guardian Support Reviews

Name: Guardian Support
Address: Lyndon House, 62 Hagley Road,, Lyndon House, 62 Hagley Road,, Birmingham
Rating: 4.76

4.8 Rating 72 Reviews

94 %

of reviewers recommend Guardian Support

Company Reviews

Metrics

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4.8

Based on 72 reviews

Customer Service
Communication Channels	Telephone, Email

About Guardian Support:

Guardian Support are experts in all aspects of HR, Employment Law and Health and Safety Regulation.

We are a small but mighty HR, Employment Law and Health & Safety consultancy based in the heart of Birmingham with years of experience and a plethora of satisfied clients across the West Midlands and most of the UK.

Our professional consultants have an extensive list of qualifications and industry knowledge that will ensure your business is compliant and that your employees are happy, leaving you to focus on what matters most – running a successful business.

Visit Website

Phone:

0845 2626 260

Email:

enquiries@guardiansupport.co.uk

Location:

Lyndon House, 62 Hagley Road,,
Lyndon House, 62 Hagley Road,
Birmingham
B16 8PE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lost money to a crypto scam? Contact recovery team now at Francis*Olivia*7*71*@*gmail.*com to start your full refund process”

Helpful Report

“This looked real to me when i started trading and investing with this crypto platform, i was able to do all transactions easy and fast and my investment yield a lot of profit, but after few months, i noticed i was unable to make any transaction on my account, i can't even withdraw my money and i reached out to their support multiple times but no response and no return calls, that was when i know i have fallen victim, i quickly reached out to a recovery firm Mrs. Charlotte and her team because i have seen lots of review about them recovering scammed money back and solving account issues, they helped me solve the account issue and helped me get all my money back.... i was lucky to work with her to help get all funds back You can reach her via Email: charlottescotte24"gmail ,com WhatsApp: +1---(504)---249----9337”

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“We have been working with Brendan and his team at Guardian for many years. The service we receive is excellent and delivered by knowlegeble and friendly staff. Communication is always great and we never fail to be impressed with thier professionalism. Our go to consultant Laura is always on hand to offer advice and support when we need it.”

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“Wendy and her team are always available to support us. They are always very professional, on time and are happy to go an extra mile to make sure we get the help we need. Thank you so much for being there for us and for coaching and mentoring me in a very positive way.”

Helpful Report

“Myself and the casework advocates has a wonderful day of learning through Guardian support in particular Husnain Asif was our facilitator. He was insightful, patient, we found the presentation to be very informative and we we learnt so much from Husnain. If there is a refreshers course we will be joining! I would highly recommend this training.”

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“What a great support Guardian have been, so professional, helpful and really put you at ease and help guide you through stressful times. Would highly recommend their services.”

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“We were very pleased with the way that Guardian Support handled our tribunal matter. They were very responsive. thoughtful and professional. I would recommend them highly.”

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“Guardian are a great partner to us, and would highly recommend.”

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“We received online HR training for Tupe and Employment Tribunals delivered by Brendan and Husnain. The training was very well delivered, engaging and at a good pace considering it was online. They made the training personable and attentive to our needs and also gave good advice. We would definitely recommend Guardian Support!”

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“The team at Guardian support are exceptional. Special thanks to Linda Marsh for her help over a long period of time who have helped to resolve many and often difficult HR issues. Over the years Linda has been always reliable, professional, knowledgable, accurate and personable. The advice she offered was always second to none. You could not ask for more! Excellent support!”

Helpful Report

Hi Magdalena, Thank you for taking the time to leave us a fantastic! I will pass your kind words onto Linda. Many Thanks Guardian Support

“Highly recommended. Guardian support are approachable and offer sensible and practical advise on legal issues. They are approachable and extremely engaging when delivering training to our staff.”

Helpful Report

Hi, Thank you for the positive review. We really appreciate your feedback. Many Thanks Guardian Support

“I would highly recommend Guardian Support, Brendan and his office staff are very helpful, professional and caring. For the past 7 years Guardian Support have assisted my agency with Human Resource and legal advice, always explained what to expect in court and what it needed to be done before hand.”

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“Guardian Support always provide a fantastic service, the team are incredibly knowledgeable and nothing is ever too much trouble. Would not hesitate to recommend.”

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“We have been with Guardian for a number of years. Very helpful, with good, sensible, practical solutions.”

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“We use Guardian Support for HR and Health & Safety. They are a very professional supportive Company. They are extremely responsive to questions, queries & concerns. Lead the way with update on Legislation changes and keep us informed. They support and dont judge, they listen and guide us along with constructive feedback which helps our service keep legal and on track. The fee we pay is negotiable considering the support we get back from Guardian Support. Highly recommended”

Helpful Report

“We have been working with Guardian for several months now and I am delighted with the service that they offer. It does feel like an inhouse HR team. Guardian have assisted in us updating our contracts and our Employee handbook which would have been difficult without their support. Thank you Team Guardian and we look forward to developing our relationship as we grow our business.”

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“We have been working with Guardian for a number of years but most recently with Brendan. We have always found he has supported us with our needs and always replies promptly and with accurate advice.”

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“Guardian are an invaluable support to us. Guardian always provide an exemplary service and support in relation to HR, employment law, health and safety. Guardian not only support us but enable and train our team to manage situations effectively and safety. Our consultant (Brendan) is extremely knowledgeable in their field and is always able to support us in any given situation. They are approachable, friendly and always communicate with our team, with respect and understanding. They always make us feel comfortable and reassured in any situation, complex, simple or otherwise. As are other consultants we have had had the pleasure of working with from Guardian support. Guardian are always available, long or short notice to assist us with our HR, Employment Law, health and safety needs. We have had so many positive outcomes within our company due to Guardian supports involvement and will be happily recommending them and continuing to use their services in the future.”

Helpful Report

“Beware of the 3 year recurring contract that they trap you into, they do not have a break clause and will bully into paying hefty sums”

Helpful Report

Thank you for your review and we are sorry that you are unhappy as you have been a customer for some 6 years and we are proud that you have contributed to our continuing high customer retention rate of 94%. Having looked at your specific circumstance it is noted that you wish to cancel your services part way through and existing 3-year contract, and we are sorry to hear this especially as you had rated our services as 10/10 stating you would highly recommend our services on your last client feedback proforma. As a business, we are very open and transparent with regards to our auto-renewal clauses and are very clear regarding cancellation notification, as these are specifically highlighted in the service agreement signed when commencing with our services. In addition, your account has been renewed in this manner on 2 occasions without concern. As you are aware we do offer one-year agreements, as well as multiple years and you, chose to undertake a 3-year agreement in order to receive the generous discounts that we offer for multiple year deals with us. Unfortunately, due to you missing the cancellation deadline last year your agreement was renewed as it had done on previous occasions, and you continued to receive support under these terms. Whilst we do have the right to hold you to the full term of the contract and costs associated with this, we have tried to work in a fair and open manner as we believe that we operate to a high ethical standard on such matters. I am sorry to hear that you refer to our offer as the “hefty” sums as the fair solution that we have offered only makes up 17% of your full contract value, therefore we believe we are being fair and reasonable in the circumstances. We note that you are currently liaising with our Operations Director with a view to resolving matters and we hope that you continue with that dialogue.

“Absolutely fantastic company. Raj is attentive, knowledgeable and above all makes me feel protected from HR pitfalls. Highly recommended.”

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Hi Adam, Thank you for taking the time to leave us a positive review, we appreciate it! Many Thanks Guardian Support

Guardian Support is rated 4.8 based on 72 reviews