Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,206 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 24th April 2025

Daniel K

Great Grass 5 star review on 17th April 2025

Carl &

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time ready to get the job done, there were a few obstacles in their way when doing the grass however their repose was fantastic and they made sure to listen to what we wanted and matched the grass exactly as we asked. Fantastic friendly service would highly recommend.”

Great Grass 5 star review on 31st May 2022

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Posted 2 years ago

“Excellent service start to finish Started early and was done quick, efficiently and to a high standard Would definitely recommend”

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Posted 2 years ago

“We are over the moon with our artificial grass installation. It was great to visit the showroom and see the samples displayed on the floor (kind of try before you buy) so we were confident that we had picked the right product. The guys came out to measure and quote promptly and they stuck to the agreed installation date. The installation was superb, the guys even helped with additional digging, lots of lads came to do the install so very quick and end result amazing. Quite brave of us to do a large expanse on the front of the house but it looks amazing.”

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Posted 2 years ago

“After suffering years of boggy grass, trips to B&Q to replace it & the disappointment of it not rectifying the problem we decided to get artificial. From entering the showroom to the finished to the finished project I cannot recommend Great Grass enough.. Amazing professional people, AMAZING grass and great beer too 😁. We are so happy with it, it gives our garden the wow factor it was missing. Thanks again”

Great Grass 5 star review on 30th May 2022

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Posted 2 years ago

“I can’t fault the service with my installation, from start to finish. Extremely efficient and a top quality lawn. This was a case of you definitely get what you pay for. Thanks again, highly recommended.”

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Posted 2 years ago

“Great Grass did a very good job turning my garden into a showpiece I can be proud of thank you all so much”

Great Grass 5 star review on 26th May 2022

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Posted 2 years ago

“Love our grass and the guys who came to install were polite , efficient and professional”

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Posted 2 years ago

“From start to finish very professional excellent job after care service they offer is well worth it would definitely use them again”

Great Grass 5 star review on 25th May 2022

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Posted 2 years ago

“Couldn’t recommend highly enough, not one glitch from survey to insulation, all hassle and stress free, Mark and the fitters are great lads and worked non stop, had my lawn done in a few hours and looks superb, absolutely made up with the service and fitting. 10 out of 10”

Great Grass 5 star review on 19th May 2022

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Posted 2 years ago

“Great grass we’re very professional and completed our grass in a quick amount of time and to a high standard.”

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Posted 2 years ago

“Great grass we’re very professional and completed our grass in a quick amount of time and to a high standard.”

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Posted 2 years ago

“Great communication, turned up when they said they would, and very friendly installers who did the job very quickly and professionally. We’re really happy with the final result and overall service. Thank you!”

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Posted 2 years ago

“Thank you so much for transforming my garden .. I would highly recommend great grass if you want your garden grass to look good , we found them very professional and particular with there work , all the staff are very friendly and helpful , we visited the showroom first which made it much easier to make a decision as to what we required there is no hard sell , we talked to staff about our requirements , watch a video of how the groundwork preparation is done so we knew exactly what was involved , we received a visit to our home for measurements etc and received a quote straight away , the groundwork staff arrived on the day on time and left no mess at all , they were very efficient and made sure we were totally happy before they left . We are very happy customers thank you so much ..”

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Posted 2 years ago

“Sorry for the late review. We were really pleased with the service and result. We were amazed at the transformation in a just a day. Thanks for everything!”

Great Grass 5 star review on 11th May 2022

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Posted 2 years ago

“Team arrived on time and very organised Team provided a fast and tidy installation and the end product was at the highest standards”

Great Grass 5 star review on 6th May 2022

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Posted 2 years ago

“Really pleased with the result. I wish I'd taken a 'before' photo so I could show you how it has transformed the garden.”

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Posted 2 years ago

“Team arrived on time and very organised Team provided a fast and tidy installation and the end product was at the highest standards”

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Posted 2 years ago

“Excellent hard working team, really pleased with the service from initial visit all the way through to aftercare. Very personable and provided great advice and recommendations all through the process. Lawn looks fabulous!”

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Posted 2 years ago

“Jason and the team were brilliant, our previously baron patch of land is now a great place for the kids to play on.”

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Posted 2 years ago

“Great help in choosing the correct grass for us. The fitters did a fantastic job making sure it was laid facing the best way. They cleaned up after they had fitted it. Great company would recommend”

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Posted 3 years ago

Great Grass is rated 5.0 based on 1,206 reviews