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Fusion Living Reviews

4.8 Rating 1,486 Reviews
95 %
of reviewers recommend Fusion Living
Company Reviews Product Reviews
387
 Metrics Info
4.8
Based on 1,486 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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5
Phyllis
Phyllis
Verified Buyer
“I absolutely love the products available from this company. I bought an additional chair for to add to my already lovely bistro eating area. Great service from booking order through to delivery. Top notch service. Would definitely recommend this to anyone looking at the website.”
Fusion Living 5 star review on 11th March 2022
Helpful Report
Posted 2 years ago
Hi Phyllis, Thank you so much for providing us with this fantastic review, and thank you for coming back to us to purchase an additional chair! We are so pleased that you are happy with the customer service received whilst shopping with us, and we hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Maura
Maura
Verified Buyer
“After several weeks of deliberation, I purchased 6 clear Eiffel style chairs. Don’t know how she put up with my dithering questions, but Carley answered each one promptly and comprehensively. I’m delighted with the chairs - delivery was swift and the minor assembly was quick and easy. Would strongly recommend Fusion Living.”
Fusion Living 5 star review on 3rd March 2022 Fusion Living 5 star review on 3rd March 2022 Fusion Living 5 star review on 3rd March 2022
Helpful Report
Posted 2 years ago
Good afternoon, Maura. Thank you so much for such a great review, and for the fantastic photo, it looks gorgeous! We are so pleased you are happy with the customer service that you received, and we do hope to welcome you back in the future. Best wishes, Fusion living
Posted 1 year ago
5
Pierpaolo
Pierpaolo
Verified Buyer
“Siamo soddisfatti dell'acquisto Il prodotto è conforme alle foto”
Fusion Living 5 star review on 3rd March 2022 Fusion Living 5 star review on 3rd March 2022 Fusion Living 5 star review on 3rd March 2022
Helpful Report
Posted 2 years ago
5
Phyllis
Phyllis
Verified Buyer
“Excellent customer service from ordering my goods to delivery of the well packed product. I was given a time-slot and the name of the driver. I would definitely recommend this company for good quality and prompt delivery.”
Fusion Living 5 star review on 1st March 2022
Helpful Report
Posted 2 years ago
Hi Phyllis, Thank you so much for providing us with such a brilliant review, we are so happy that you are pleased with your chairs and the level of customer service received whilst shopping with us. We pride ourselves on exceptional customer service, so feedback like this is excellent to hear. Thank you for such an excellent photo too - your chairs look great! We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Derek
Derek
Verified Buyer
“Can’t fault the service I had. Placed an order over the weekend and by Monday, I’d received an email and text to provide an update on my order. On Tuesday I received my delivery window which was met. 5 stars!”
Fusion Living 5 star review on 17th February 2022
Helpful Report
Posted 2 years ago
Thank you for providing us with this fantastic review Derek, and for such a great photo, your chairs look brilliant in your home! We are so pleased that you are happy with the overall experience whilst shopping with us. We hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
David
David
Verified Buyer
“Great prices for their products and very fast delivery, customer service replied immediately when I possed a question, pity other companies I've dealth with aren't as efficient!”
Fusion Living 5 star review on 3rd February 2022
Helpful Report
Posted 2 years ago
5
Ali
Ali
Verified Buyer
“Utterly impressed with customer service…an item was damaged on delivery but after a quick e mail response situation was resolved very promptly!…only have positive things to say!”
Fusion Living 5 star review on 30th January 2022
Helpful Report
Posted 2 years ago
Hi Ali, Thank you so much for providing us with this review, we are so pleased you are happy with your order and we got the issue resolved promptly for you. We really pride ourselves on exceptional customer service, so feedback like this means a lot to us. Your chairs look amazing in your home! We do hope you choose to shop with us again. Best wishes, Fusion Living
Posted 2 years ago
5
Rosa
Rosa
Verified Buyer
“Very happy with the chairs and excellent delivery service. The chairs are sturdy and the colour is perfect.”
Fusion Living 5 star review on 16th January 2022
Helpful Report
Posted 2 years ago
Thank you for this brilliant review, Rosa! We are so pleased that you are happy with your chairs and the customer received whilst shopping with us. Your chairs look gorgeous in your kitchen, we would love to reshare this photo on our socials! Best Wishes, Fusion Living
Posted 2 years ago
5
Shanie
Shanie
Verified Buyer
“Amazing customer service, we love our new chairs!”
Fusion Living 5 star review on 6th January 2022
Helpful Report
Posted 2 years ago
Hi Shanie, Thank you so much for providing us with this fantastic review. We are so pleased that you love your new chairs and are happy with the customer service received whilst shopping with us. Your dining area looks gorgeous, we would love to share that photo on our socials! We do hope you choose to shop with us again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Marcelo
Marcelo
Verified Buyer
“We bought a tulip-shaped marble table and ghost chairs, and as the picture shows, it looks absolutely stunning. Very good quality and price. Customer service is exceptional. Thanks to Carley for so much attention from start to finish. The delivery guys Matt and Ian are exceptional and very helpful. We couldn’t be happier for this Christmas. We highly recommend Fusion Living.”
Fusion Living 5 star review on 31st December 2021
Helpful Report
Posted 2 years ago
Hi Marcelo, Thank you so much for taking the time to write us this great review! We are so pleased that you are happy with your table and chairs, and the service received whilst shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We will make sure it is passed on to the team. Thank you for providing such a fantastic photo, it looks gorgeous! We hope to welcome you back in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Tatiana
Tatiana
Verified Buyer
“Unexpected extremely quick delivery. Very nice stylisch orange plastic chair. Thanks a lot for your super-service!”
Fusion Living 5 star review on 30th December 2021
Helpful Report
Posted 2 years ago
Hi Tatiana, Thank you so much for this fantastic review and gorgeous photo of your new chair - it looks stunning in your home! We are so happy that you are pleased with your chair and the service received whilst shopping with us. We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Keyana
Keyana
Verified Buyer
“I ordered this lovely acrylic chair which was dispatched the next day for delivery. I didn't receive it until over a week due to the delivery company not showing up, I called customer service spoke to this lovely lady Jane she was very helpful and tried to resolve the matter. Even though the delivery company keep messing up my delivery, she sorted it out and I finally got my chair before Xmas. Looks very lovely with my console table that a turn in a liquor stand.”
Fusion Living 5 star review on 24th December 2021
Helpful Report
Posted 2 years ago
Hi Keyana, Thank you so much for your lovely review. We are so pleased you are happy with your new chair and the customer service received whilst shopping with us - we are pleased we got the chair to you before Christmas and apologise again for the delays from the delivery company. Thank you for the gorgeous photo - we would love to use this on our socials! We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Marcelo
Marcelo
Verified Reviewer
“We bought a tulip-shaped marble table and ghost chairs, and as the picture shows, it looks absolutely stunning. Very good quality and price. Customer service is exceptional. Thanks to Carley for so much attention from start to finish. The delivery guys Matt and Ian are exceptional and very helpful. We couldn’t be happier for this Christmas. We highly recommend Fusion Living.”
Fusion Living 5 star review on 22nd December 2021
Helpful Report
Posted 2 years ago
Hi Marcelo, Thank you so much for taking the time to write us this great review! We are so pleased that you are happy with your table and chairs, and the service received whilst shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We will make sure it is passed on to the team. Thank you for providing such a fantastic photo, it looks gorgeous! We hope to welcome you back in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Jeremy
Jeremy
Verified Buyer
“Great chairs for the kitchen or anywhere, very comfortable, look striking. We were missing two screws, but after contacting fusion living, I’d had a new set of screws within days. Very impressed!”
Fusion Living 5 star review on 11th December 2021 Fusion Living 5 star review on 11th December 2021
Helpful Report
Posted 2 years ago
Hi Jeremy, Thank you for providing us with this brilliant review! We are so pleased you are happy with your chairs and the customer service received whilst shopping with us. Thanks for the photos of your chairs too - they look absolutely stunning in your kitchen! We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Susanne
Susanne
Verified Buyer
“I am from Germany, Munich. I made an Order about 4 Eames Style Chairs. I received them just a couple days after my order. Great Service, Great chairs. The only thing I can say - the parcel delivery service just put the 4 chairs in the floor of the House (we have 5 Flores), without any note. Eventhough we have a brand new elevator in our House. I just have it a try and Wenz downstairs, because the message dir delivery sent me a time. And fortunately the 4 chairs were waiting for me downstairs.”
Fusion Living 5 star review on 3rd December 2021
Helpful Report
Posted 2 years ago
Hi Susanne, Thank you so much for taking the time to write us this great review! We are so pleased that you are happy with your chairs and the service received whilst shopping with us. Thank you for the feedback regarding the delivery service. We hope to welcome you back in the future! Best wishes, Fusion Living
Posted 2 years ago
5
Candy
Candy
Verified Buyer
“Comfortable and fashion”
Fusion Living 5 star review on 28th November 2021
Helpful Report
Posted 2 years ago
Thank you so much for this great review, Candy! Your new barstools look fab in your kitchen, thank you for providing us with such a lovely photo! We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Sam
Sam
Verified Buyer
“Customer service was excellent throughout, especially when I had to amend an order at short notice they sorted it immediately. Chairs arrived on the day and time advised. Very well made and so easy to assemble. They look fabulous. Will definitely consider purchasing again from Fusion!”
Fusion Living 5 star review on 25th November 2021 Fusion Living 5 star review on 25th November 2021
Helpful Report
Posted 2 years ago
Hi Sam, Thank you for taking the time to write us this great review! We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We're so pleased you're happy with your chairs, they look great! We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Je suis très satisfait de ma commande qui est arrivée très rapidement. La qualité des sièges et le confort des coussins sont top pour un prix très raisonnable. Très bon site à privilégier. JF”
Fusion Living 5 star review on 19th November 2021 Fusion Living 5 star review on 19th November 2021
Helpful Report
Posted 2 years ago
Merci beaucoup d'avoir pris le temps de nous écrire cette excellente critique! Nous sommes ravis que vous soyez satisfait de votre commande et du service client fourni lors de vos achats chez nous ! Merci de nous avoir fourni une si belle photo, votre salle à manger est magnifique ! Nous espérons que vous choisirez de magasiner à nouveau avec nous à l'avenir. Meilleurs vœux, Fusion de vie
Posted 2 years ago
5
Anthony
Anthony
Verified Buyer
“Ordered my chairs and the team were proffessional from start to finish highly recommended thank you”
Fusion Living 5 star review on 11th November 2021 Fusion Living 5 star review on 11th November 2021
Helpful Report
Posted 2 years ago
Hi Anthony, Thank you so much for taking the time to write us this fantastic review! We are so pleased that you are happy with your chairs and the customer service provided whilst shopping with us. Thanks for such a great photo too! We hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Linda
Linda
Verified Buyer
“Excellent service. Very quick delivery. Items exactly as described. Lovely quailty. One very happy customer. 😁”
Fusion Living 5 star review on 4th November 2021
Helpful Report
Posted 2 years ago
Hi Linda, Thank you so much for taking the time to provide us with such a great review! Your Tulip chairs look fabulous in your kitchen. We're so pleased you are happy with the experience whilst shopping with us! We do hope you choose to shop with us again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
G Dowie
G Dowie
Verified Buyer
“I ordered 6 Eiffel style dining chairs for an office breakout area and am absolutely loving them. I decided to change 2 as the colour didn't suit but Fusion could not have been more helpful and next day they were uplifted and 2 days later the new ones were delivered. Fantastic service!”
Fusion Living 5 star review on 3rd November 2021
Helpful Report
Posted 2 years ago
Thank you so much for your great review! Your new chairs look great in your office breakout area! We are so pleased you are happy with the customer service received whilst shopping with us, we really pride ourselves on excellent customer service, so feedback like this is excellent to hear. We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Lisa
Lisa
Verified Buyer
“Very pleased with the 'Eiffel' inspired White Chairs I purchased. Elegant design, nice and easy to build. Wipeable chair & seat cushion, (essential with kids). Look amazing & very comfy. Chair hugs your lower back. Would buy this particular chair design again from Fusion Living in future. Fast 48hr delivery as item was in stock. Nicely packaged. Excellent all round design, build and service. Well done Fusion Living.”
Fusion Living 5 star review on 22nd October 2021
Helpful Report
Posted 2 years ago
Thank you for taking the time to write us this fantastic review, Lisa! We're so pleased you're happy with your Eiffel Chairs and the whole experience and service provided. Thank you so much for the great photo, your chairs look lovely! We do hope to welcome you back again in the future. Best Wishes, Fusion Living
Posted 2 years ago
5
Maria
Maria
Verified Buyer
“Salve a tutti ho già acquistato questo articolo in passato e questo articolo di sedia tulip si presenta come in foto il sito e' affidabile ha superato a pieno le mie aspettative imballaggio perfetto come il prodotto l'assistenza dell'azienda ti segue via mail passo passo fino alla consegna avvisandoti delk'arrivo del corriere consiglio a tutti qualità prezzo eccellente metterei 10 stelle se ci fossero”
Fusion Living 5 star review on 19th October 2021
Helpful Report
Posted 2 years ago
Ciao Maria, Grazie per aver dedicato del tempo a scriverci questa fantastica recensione. Siamo così contenti che tu sia soddisfatto delle tue sedie e dell'intera esperienza e servizio ricevuto durante lo shopping con noi. Siamo davvero orgogliosi di un servizio clienti eccezionale, quindi feedback come questo è eccellente da ascoltare. Ci auguriamo che acquisti di nuovo con noi. Auguri, Fusion Living
Posted 2 years ago
5
Allison
Allison
Verified Buyer
“Amazing customer service and the dining chairs were delivered very quickly and efficiently by DHL. The chairs were so nice I ordered the table to match. Brilliant and would recommend the company to anyone.”
Fusion Living 5 star review on 2nd October 2021
Helpful Report
Posted 2 years ago
Hi Allison, Thank you for taking the time to write us this fab review. We're so happy that you love your chairs! Best wishes, Fusion Living
Posted 2 years ago
5
J R
J R
Verified Buyer
“We love our tulip table and chairs. It’s created a very futuristic Star Trek look to our kitchen/living room. The table is a very shiny white, which is a little bit of a contrast with our matt white walls but it still works. The chairs spin and the mechanism seems sturdy (I intend to do a lot of spinning).”
Fusion Living 5 star review on 26th September 2021
Helpful Report
Posted 2 years ago
Thank you so much for this fantastic review and photo of your dining table set - It looks stunning in your home! We're so pleased you love it and we hope to welcome you back again in the future. Happy spinning! Best wishes, Fusion Living
Posted 2 years ago
5
Andrea
Andrea
Verified Buyer
“Incredible service and fabulous products. Carley was amazing from start to finish.”
Fusion Living 5 star review on 24th September 2021
Helpful Report
Posted 2 years ago
Hi Andrea, Thank you so much for this great review and fabulous photo - your chairs look amazing! We will pass this feedback on to Carley! We hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Raymond
Raymond
Verified Buyer
“Absolutely loving our tulip swivel chairs, amazing quality.”
Fusion Living 5 star review on 19th September 2021
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write us this great review! We do hope you shop with us again. Best wishes, Fusion Living
Posted 2 years ago
5
Sue
Sue
Verified Buyer
“I bought 4 chairs very good quality quick delivery very smooth transactions. Would highly recommend fusion living.”
Fusion Living 5 star review on 19th September 2021
Helpful Report
Posted 2 years ago
Thank you for taking the time to write us this review, Sue. We are so pleased you are happy with your chairs! We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 2 years ago
5
Sez
Sez
Verified Reviewer
“I ordered a tulip dining table with 6 chairs from Fusion Living and would highly recommended the company. The communication is excellent and the furniture is stunning. Everything was delivered safely and on time. Fusion Living are reliable and efficient. I love the details on the marble table top and the pop of colour on the chairs. The chairs are very comfortable and sturdy to sit on. The fact that there are so many different cushion options is awesome because they can always be mixed/matched to give a totally different look in the future. We could not find a better deal anywhere else without risking inferior quality/service. We'll definitely be browsing the website for purchases in the future.”
Fusion Living 5 star review on 11th September 2021
Helpful Report
Posted 2 years ago
Thank you for this fantastic review, Sez. We are so pleased that you are happy with your Tulip table set and the experience and service provided whilst shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is really great to hear. We do hope you shop with us again. Thank you for such a stunning photo too - we would love to use this on our socials! Best wishes, Fusion Living
Posted 2 years ago
5
Simon
Simon
Verified Reviewer
“Really great customer service, helpful and prompt. Great lead time on product - fastest out there and realistic too. so many companies say an item is in stock take your money and then tell you there is a 12 week lead time. Delivery was prompt, courteous and helpful. Having a friendly delivery makes a massive difference on the experience. Highly recommend from a particularly fussy shopper.”
Fusion Living 5 star review on 9th September 2021
Helpful Report
Posted 2 years ago
Thank you for this great review, Simon. We are so pleased that you are happy with your order and the experience and service provided whilst shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Thank you for such a great photo too - we would love to use this on our socials! Best wishes, Fusion Living
Posted 2 years ago
Fusion Living is rated 4.8 based on 1,486 reviews
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