Friars.co.uk Reviews

Name: Friars.co.uk
Address: 6-8 Main Street,, Keswick, Cumbria
Rating: 4.81

4.8 Rating 18,058 Reviews

95 %

of reviewers recommend Friars.co.uk

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

Write Your review

Tell us how Friars.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Friars.co.uk 5 star review on 7th December 2025

Elizabeth Joan MacMaster

Friars.co.uk 5 star review on 10th April 2024

Laura Morrison

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious chocolate purchased as part of a gift well received by the recipient.”

Helpful Report

Posted 11 months ago

“Awesome chocolates, imaginative choices and such great taste ,much much better than a certain company that sold out to the big dull producers”

Helpful Report

Posted 11 months ago

“Excellent in all respects: swift, safe delivery and marvellous chocolates!”

Helpful Report

Posted 11 months ago

“Excellent service from Friars Turkish delight arrived promptly beautifully boxed as it was for a gift. Would definitely recommend this company will be using again.”

Helpful Report

Posted 11 months ago

“I ordered the milk chocolate Brazil nuts. They were fabulous. Lovely thick chocolate and fabulous nut . They are the best chocolate Brazil’s I’ve tried.”

Helpful Report

Posted 11 months ago

“Delishes sugar almonds, quick delivery, very good service 👌”

Helpful Report

Posted 11 months ago

“Very disappointed with the coffee creams, chocolate was nice but filling looked like caramel and had no taste at all. Bought these for my wife and would not purchase again”

Helpful Report

Posted 11 months ago

Hello Colin, Thank you for your feedback. We're sorry to hear that the coffee creams didn’t meet your expectations in terms of flavor. We strive to create delightful treats, and it’s disappointing to know that we missed the mark for you this time. Your comments are important to us and will be taken into consideration as we work to improve our products. We appreciate your input and hope you might give us another chance in the future. Warm regards, Friars Customer Service

Posted 11 months ago

“the chocolates are of highest quality”

Helpful Report

Posted 11 months ago

“I bought the 'Salted Caramel Chocolate Collection' as a present for someone and was lucky enough to enjoy a couple of the selection myself. They were really tasty and quite different from your average shop on the High Street.”

Helpful Report

Posted 11 months ago

“Excellent products delivered on time as promised Wonderful confectionary”

Helpful Report

Posted 11 months ago

“Very good perfect products”

Helpful Report

Posted 11 months ago

“Everything perfect and local to my area”

Helpful Report

Posted 11 months ago

“Amazing vegan chocolates. Will be buying more.”

Helpful Report

Posted 11 months ago

“Beautiful hand made chocolates. Good quality and very tasty. Fast service and was kept up to date at all times.”

Helpful Report

Posted 11 months ago

“First time ordering from this company and I must say it was a breeze. Straightforward from start to finish. Very prompt shipping and items very well packed, arriving in pristine condition. A pleasure to deal with and I would highly recommend them. Also I would definitely purchase from again in the future. Thankyou for a 5 *++++ service”

Helpful Report

Posted 11 months ago

“I LOVE THESE CHOCOLATES ESPECIALLY THE CHOCOLATE CHERRY LIQUORS”

Helpful Report

Posted 11 months ago

“Delicious”

Helpful Report

Posted 11 months ago

“Nothing special for the price and all that plastic is ridiculous 6 chocolates sat in a plastic tray sealed in a plastic bag and we bought a few as we spent about £60 pounds and quite frankly they are expensive for what they are each chocolate is relatively small in comparison to other hand made posh chocolates we buy and unfortunately not worth the money we won't be buying again”

Helpful Report

Posted 11 months ago

Hello Tracy, Thank you for your feedback. We’re sorry to hear you didn’t feel the price reflected the value or the packaging met your expectations. The packets you purchased are taster Packs, the boxes of Chocolates are packeged beautifully. If you’d like, we’d be happy to suggest some alternative chocolates that might better suit what you’re looking for. Warm regards, Friars Customer Service

Posted 9 months ago

“Have you changed the recipe of your coffee creams? The filling seemed to be more like a soft toffee than and creamy filling. Still nice though. Lovely chocolate.”

Helpful Report

Posted 11 months ago

“I've purchased 5 different type of chocolate to impress my relative from abroad as I thought the quality for it will impress myself and my relatives also, but it has disappointed me till maximum”

Helpful Report

Posted 11 months ago

Hello Rosina, Thank you for sharing your experience with us. We’re very sorry to hear that the chocolates did not meet your expectations. We understand how important it is to impress your relatives, and it’s disheartening to know we fell short in providing the quality you were looking for. Your feedback is invaluable, and we will take it into consideration as we work on improving our products. We hope you might consider giving us another try in the future. Warm wishes, Friars Customer Service

Posted 11 months ago

Friars.co.uk is rated 4.8 based on 18,058 reviews