The Natural French Soap Company Reviews

Name: The Natural French Soap Company
Address: 44 Bis Avenue du Docteur Dupont, Lussac-Les-Châteaux, Vienne
Rating: 4.85

4.9 Rating 489 Reviews

97 %

of reviewers recommend The Natural French Soap Company

Company Reviews

Metrics

Info

4.9

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

667226287

Email:

bonjour@;nfs.email

Location:

44 Bis Avenue du Docteur Dupont,
Lussac-Les-Châteaux
Vienne
86320

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The Natural French Soap Company 5 star review on 5th August 2020

Anonymous

Anonymous // 01/01/2019

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“Great service!”

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“Products arrived promptly and as described.”

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“Fantastic service. Ordered Sunday eve arrived Thursday .All packed carefully and with a little surprise cake too!! Delighted to be able to get my french holiday favorites delivered 😁”

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“Fabulous store with a great range of classic French products! The hand soap and shower gel I ordered arrived quickly and in perfect condition. Would definitely shop here again and highly recommend.”

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“Lovely quick and efficient delivery full of attention and beautiful products. Highly recommended”

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“Excellent customer service. Answered a query in super quick time and went above and beyond to rectify the situation. Soaps are lovely - will Definitely order again.”

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“Sadly, I was advised my order was complete on 16/3 but there is no sign of any soap so it is unclear what this company means by complete! No further information or updates and tracking not a cessible either.”

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I am sorry you misunderstood 'Order Complete' - this is when we have picked, packed and sent your order. Some parcels are taking slightly longer to arrive due to the COVID-19 situation. Although in fairness, you ordered 5 days ago, so I would say that it is late to arrive.

“Ken and the team are really helpful and the products are fantastic. I use them myself as well as selling them and I have many repeat customers.”

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“Very easy to order, delivery was sooner than expected , the soap was nicely packed and of excellent quality. What’s not to like?”

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“Thank you so much! The service was fabulous. My soaps arrived, carefully taped shut, and packed so nicely. Thank you for the soap angel! I will definitely be ordering more!”

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“Every time I have a bath I smell the soap with its lovely fragrance and love the creamy feel. I would be hearbroken if I couldn't get it. My husband loves it too.”

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“I have been delighted to be able to buy the wonderfully scented oval soaps over a number of years. In addition, it's great to be able to obtain Le Petit Marseillais products. The orders always arrive quickly and very well packaged. It's a pleasure to buy from Natural French Soaps.”

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“The soap came beautifully packaged and presented and I am really looking forward to using it. I love French soap so much and it is very unique and of high quality. My daughter used to bring me French soap back from her holidays in France and I love the different scents. The complimentary watermelon guest soap was also a very nice gesture and had a wonderful fragrance. I would 100% use this Company again.”

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Bonjour Wendy, thank you so much for your kind words :)

“La douceur, l’arome et la durabilité des savons sont très appréciés.”

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“Very good communication from Sophie, lovely to deal with a real person! I like the soap, particularly the Aleppo soap, so creamy and Savon de Marseilles that have no nasties in them, Free postage from France too, great!”

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“Great natural soaps very carefully packaged”

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“Good price and the bets customer services. Buy Here :)”

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Grazie mille per le tue gentilissime parole, Salvatore!

“Excellent product, exactly as described. Arrived very quickly.”

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Merci, Glenn :)

“Fantastic soaps and gorgeous scents.”

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Merci, Annette :)

“We buy all our soap from Ken & Sophie. I’m not joking, ALL of it. The soap is delicious, the service is fab. They’re funny people too. Give them a try, you won’t be sorry!”

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Ken's funny, not Sophie... 'THWACK!' Sorry, my mistake, apparently Sophie is funny too :) Thank you very much for your lovely words, Lynne. Your custom is always appreciated!

The Natural French Soap Company is rated 4.9 based on 489 reviews