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Food Alert Reviews

5.0 Rating 66 Reviews
100 %
of reviewers recommend Food Alert
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Phone:

(0)20 7244 1900

Email:

jessicafrostick@citation.co.uk

Location:

7-8 Savile Row,
London
London
W1S 3PE

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Really nice and professional Audit with Sophie today. Great attitude and knowledge from her. Thanks, Anda
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Posted 5 months ago
Hi Anda, Thank you for leaving us a 5* review, we really appreciate it and will pass your kinds on to Sophie. Kind regards, Jessica Frostick The Food Alert Team
Posted 5 months ago
We love working with Sophie, she is an excellent professional, she knows how to explain to us what is not right and how to fix it, she is very attentive, polite and knows very well how to improve our work to be excellent, these are very important knowledge for me and my team . Thank you, Didi
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Posted 7 months ago
Hi Didi, We're thrilled to hear about your experience with Sophie and that she's been so helpful. We'll make sure to pass on your amazing feedback to her. All the best, Jessica Frostick The Food Alert Team
Posted 7 months ago
Sophie was the head who came in to do the Food alert , i felt really comfortable and confident in facing and interacting with her. Was very happy with her visit.She guided me well and helped me gain knowledge where i lacked in. Thanks
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Posted 7 months ago
Hi there, Many thanks for your 5* review, we really appreciate it, and we'll pass on your kind words to Sophie. All the best, Jessica Frostick The Food Alert Team
Posted 7 months ago
Today we were visited by Simona Bianco, who done an audit in our premise. She was so helpfull, she made me understand my faults and how I can get better. My goal is to get higher score on Audit 65, and hope I will get that.
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Posted 8 months ago
Hi Gabriela, Thank you for your 5* feedback! We'll pass your kind words on to Simona. Best wishes, Jessica Frostick The Food Alert Team
Posted 7 months ago
Sophie was very helpful during her first visit since we moved food alert/alert 65. She trained us in the areas of the website we were unsure of how to properly navigate, and guided us on any and all changes we needed to implement!!
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Posted 8 months ago
Hi Jeremy, Thank you for taking the time to leave us a brilliant review. We're really glad Sophie has been so helpful and we’ll pass your kind words on to her. Kind regards, Jessica Frostick The Food Alert Team
Posted 7 months ago
We've worked with JoJo and the team for a while now. The support is fantastic, whether it be an audit, phone call or email. The guidance is clear and informative, which give piece of mind knowing we're compliant. Most of all, the ones we have contact with are great people! Appreciate the support :)
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Posted 9 months ago
Hi Michael, Many thanks for taking the time to leave us a 5* review. We're thrilled to hear that JoJo is so helpful. Best wishes, Jessica Frostick The Food Alert Team
Posted 9 months ago
we had a visit from Sapphira Greenyer our consultant last week and found her very helpful and understanding with our needs for our pub. she walked us through all aspects of the business. We have now started implementing what we need to do stay safe and keep our customers safe. Thank you so much. The Willow Tree team
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Posted 10 months ago
Hi Lottie, It's fantastic to know that Sapphira took the time to thoroughly walk you through all aspects of your pub, allowing you to implement necessary measures to ensure a safe environment. We'll make sure to share your amazing feedback with her. Kind regards, Jessica Frostick The Food Alert Team
Posted 9 months ago
Just wanted to leave some feedback about our auditor Robbie, who has been excellent during all his visits. If he notices something that is not right, he not just points it out but also explains how it could be improved, gives advices and suggestions. Robert is always friendly but stays professional.
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Posted 11 months ago
Hi Egle, Thank you for your 5* review, we really appreciate it. Your kind words mean a lot and we'll make sure to pass them on to Robbie. All the best, Jessica Frostick The Food Alert Team
Posted 9 months ago
John was very helpful with our first visit as a new brand, we have worked with him before under a different brand and he's always been friendly and knowledgeable. He came in and knowing he's worked with the team before was very respectful and ensured we were set for the difference ways of working under the new brand. Gave us coaching where needed and advice to help improve.
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Posted 1 year ago
Hi there, Thank you for your 5* review and for sharing your positive experience with John during your first visit as a new brand! It's great to hear that he was helpful, friendly, and knowledgeable, and we'll pass on your kind words, he'll really appreciate it. Many thanks. Jessica Frostick Client Experience Team
Posted 1 year ago
John was knowledgeable and helpful, and as he has a varied background in hospitality, his fire-fighter experience and that as an auditor he brought a lot of insight when undertaking our audit. He generally had a nice manner about him and was very respectful of our team members and considerate of when we started food service.
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Posted 1 year ago
Hi Claire, Thank you for sharing your positive experience with John! It's wonderful to hear that he brought valuable knowledge and insight, and we'll make sure to pass on your amazing feedback to him. All the best, Jessica Frostick The Food Alert Team
Posted 1 year ago
Alasdair and Shabana were great to deal with and provided training and install, including an initial audit summary. Our crew are happy with teh tools they have, ease of use and reporting that will enable us to streamline our H&S in one space.
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Posted 1 year ago
Hi there, Thank you for taking the time to leave us a brilliant review. We're really glad Alasdair and Shabana have been so helpful and we’ll pass your kind words on to them. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Sapphira was great, she help us navigate the inspection, giving useful and constructive help, extremely professional, knowledgeable and left us feeling we were able to make the changes needed
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Posted 1 year ago
Hi Kevin, Thank you for taking the time to leave us a 5* review! We’re really glad Sapphira has been so helpful to you and will pass on your amazing feedback to her. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Josie, went through the 2 day audit thoroughly and fairly. She made sensible recommendations and worked well the team. Many thanks.
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Posted 1 year ago
Hi Dan, Thank you for taking the time to leave us a 5* review! We’re really glad Josie has been so helpful to you during your two-day audit and will pass on your amazing feedback to her. Best wished, Jessica Frostick The Food Alert Team
Posted 1 year ago
Having that extra awareness and help how to maximize your efficiency and your staff it is very helpful,
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Posted 1 year ago
Hi Jose, Thank you for taking the time to leave us a 5* review! We really appreciate the positive feedback. All the best, Jessica Frostick The Food Alert Team
Posted 1 year ago
John was thorough and fair throughout our audit, coaching and offering advice where required.
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Posted 1 year ago
Good afternoon, Thank you for taking the time to leave us a brilliant review. We're really glad John has been so helpful during your audit and we’ll pass your kind words on to them. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Our audit went off without a hitch and Sophie was amazing every step of the way. We couldn't have asked for anyone better for our inspection!
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Posted 1 year ago
Hi there, Thank you for taking the time to leave us a 5* review! We’re really glad Sophie has been so helpful to you and will pass on your amazing feedback to her. Jessica Frostick The Food Alert Team
Posted 1 year ago
We love working with Sapphira, she ensures the team work safely and within the rules, she is helpful, professional and understands our business, and the pressures we can be under too
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Posted 1 year ago
Hi Kerry, Thank you for taking the time to leave us a brilliant review. We're really glad Sapphira has been so helpful and we’ll pass your kind words on to her. All the best, Jessica Frostick The Food Alert Team
Posted 1 year ago
Our food alert was Chantal, she was guiding us to get better and her feedback was accurate and constructive. She helped us to identify the missing points correctly and that will help us to be more organised and safe. We have learnt a lot from this visit. I’m
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Posted 1 year ago
Hi Murat, Thank you so much for sharing your positive experience with Chantal! We're thrilled to hear that Chantal's guidance and feedback were both accurate and constructive. It's wonderful to know that she helped you identify areas for improvement and that this visit has been a valuable learning experience for you. Kind regards, Jessica Frostick The Food Alert Team
Posted 1 year ago
Really happy with our Audit today :) Great work Jo
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Posted 1 year ago
Hi there, Thank you for your 5* feedback! We'll pass your kind words on to Jo. All the best, Jessica Frostick The Food Alert Team
Posted 1 year ago
Sapphira always creates a calm experience with our audits, we have all been there when it can feel like a lot of pressure to ben examined and watched but it has never felt that way. Always helpful and willing to give coaching and advice out of pure care. Friendly and quick to respond to any requests.
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Posted 1 year ago
Hi Polly, We're delighted to hear your positive feedback about Sapphira! It's fantastic that she provided coaching and advice with care and was always quick to respond to your requests. We'll make sure to share your kind words with her. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Food Alert is rated 5.0 based on 66 reviews