Food Alert Reviews

5.0 Rating 65 Reviews
100 %
of reviewers recommend Food Alert
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Phone:

(0)20 7244 1900

Email:

jessicafrostick@citation.co.uk

Location:

7-8 Savile Row,
London
London
W1S 3PE

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Couldn't be happier with our audit we received today. It was my first audit as a manager, i made Jo aware and she talked me through every step. She was very helpful and made the visit so pleasant, as these visits can be very daunting. Jo was very professional and shared a lot of knowledge that will help me with future audits. Overall very impressed.
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Posted 7 months ago
Hi Britney, We're absolutely delighted to hear that your audit experience was such a positive one, especially as it was your first time as a manager. We're thrilled that Jo made your visit not only pleasant but also educational, and we'll make sure to pass on your compliments All the best, Jessica Frostick The Food Alert Team
Posted 7 months ago
Sapphira was great, she has audited our branch twice and been extremely helpful both times.
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Posted 7 months ago
Hi there, Thank you for your 5* feedback! We'll pass your kind words on to Sapphira. Many thanks, Jessica Frostick The Food Alert Team
Posted 7 months ago
Great at providing knowledge to further the team on the audits.
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Posted 7 months ago
Hi Lauren, Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service! All the best, Jessica Frostick The Food Alert Team
Posted 7 months ago
Our Auditor was very helpful and clear. He went through everything with no rush! Highly recommended!
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Posted 7 months ago
Good afternoon, Thank you for taking the time to leave us a 5* review! We really appreciate the positive feedback. Many thanks, Jessica Frostick The Food Alert Team
Posted 7 months ago
John has been very helpful to us on our opening journey, ensuring that we are compliant and consistent, offering helpful advice on systems and procedures that we have been unsure of. Thanks for your help and onwards and upwards from now on.
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Posted 7 months ago
Hi there, We really appreciate your kind words about John and the assistance he provided. It's wonderful to hear that he ensured compliance and consistency while offering valuable advice on systems and procedures. And we'll make sure to pass on your positive feedback. All the best, Jessica Frostick The Food Alert Team
Posted 7 months ago
Yes. It was very professional and helpful.
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Posted 7 months ago
Hi there, Thank you for taking the time to leave us a 5* review! We really appreciate the positive feedback. All the best, Jessica Frostick The Food Alert Team
Posted 7 months ago
Jo was absolutely amazing. She has shared a lot of knowledge and advices which I really appreciate. Thank you very much for visiting our site.
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Posted 7 months ago
Hi there, Thank you for taking the time to leave us a 5* review! We’re really glad Jo has been so helpful to you and we'll pass on your amazing feedback to her. Many thanks, Jessica Frostick The Food Alert Team
Posted 7 months ago
John was great during our recent audit. He is very professional, approachable and very knowledgeable of all things food and health safety. It is always good to see him and have his advice when we are not sure of a particular standard. I genuinely appreciate his guidance and efforts to always ensure we are a safe business.
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Posted 7 months ago
Good afternoon, Thank you so much for your wonderful review! We're delighted to hear about your positive experience with John during your recent audit. It's fantastic to know that he has been a valuable resource for you and your business, providing guidance and reassurance when needed, and we'll make sure to pass on your kind words. All the best, Jessica Frostick The Food Alert Team
Posted 7 months ago
Jo was great, it was our supervisors first time doing an audit and she was an excellent coach, making him very comfortable. She was very informative and happy to offer guidance to correct any issues she discovered.
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Posted 7 months ago
Hi there, Thank you for taking the time to leave us a 5* review. We're so thrilled that Jo was so helpful during your supervisors first-time audit, and we'll make sure to pass on your feedback. Best wishes, Jessica Frostick The Food Alert Team
Posted 7 months ago
Chantal demonstrated a professional yet very friendly approach toward the team her Audit visit went smoothly through the different section of the establishment taking notes and pictures here and there when needed. despite her very young age she showed a lot of knowledge and efficiency in her work. On behalf of the team I would like to thank you Chantal for your visit today and we are looking forward to seeing you again.
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Posted 7 months ago
Hi Hakim, Thank you so much for your kind words and positive feedback about Chantal's recent audit visit! We're delighted to hear that you appreciated her professional and friendly approach, and we'll make sure to pass this on to her. All the best, Jessica Frostick The Food Alert Team
Posted 7 months ago
Great customer service and a first class product. Gives me peace of mind
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Posted 8 months ago
Hi Jonathan, Thank you for taking the time to leave us a 5* review! We really appreciate the positive feedback. All the best, Jessica Frostick The Food Alert Team
Posted 8 months ago
Very informative, knowledgeable and supportive. Would recommend as a company to work along side with.
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Posted 8 months ago
Hi there, Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service! Many thanks, Jessica Frostick The Food Alert Team
Posted 8 months ago
Peter was great! professional, informative and supportive throughout the set up process. From enquiry to completing the final assessment of the businesses I found to be faultless.
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Posted 8 months ago
Hi there, Thanks a lot for your feedback! We're thrilled to hear that Peter's been so helpful. It's great to know that your experience, from your initial inquiry to the final assessment, was faultless. If you ever need further assistance or have more questions, Peter and our team are here to help! All the best, Jessica Frostick Food Alert Team
Posted 8 months ago
What a difference Food Alert has made to the running of our business! From our initial meeting with Nick, our online session with Jose, right through to the on site set up support by Ashley, everything was made so easy and was thoroughly explained. The online seminars are well worth attending which demonstrate how everything works and how to upload information, and being able to ask questions throughout was very helpful. We are a small business and did worry about the cost at first, however, when you work it out as a daily cost, it is minimal really, we are now really happy and less stressed, that we have the peace of mind that we are compliant in every aspect of our food safety and health & safety systems. Food Alert has changed the way we operate for the better!
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Posted 8 months ago
Hi Imogen, Thank you for sharing your experience with us! We're absolutely thrilled to hear how we've positively impacted your business operations. It's wonderful that Nick, Jose, and Ashley provided excellent support throughout the processes, making everything easy to understand. We're delighted that the investment in Food Alert has brought you peace of mind, compliance, and reduced stress. We're here to support you every step of the way as you continue to thrive with improved operations! All the best, Jessica Frostick The Food Alert Team
Posted 8 months ago
John is always on hand to help, he conducts professional, informative and supportive assessments of our business. He is genuinely wanting us to become the best we can be and demonstrate great health and safety standards.
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Posted 8 months ago
Hi Laurence, We truly appreciate your feedback! It's fantastic to hear that John has consistently provided professional, informative, and supportive assessments for your business. We'll pass on the positive comments to him, he'll really appreciate it. All the best, Jessica Frostick The Food Alert Team
Posted 8 months ago
JoJo was great although it wasn’t my first audit with JoJo it was the first one I’d done solo and she was great, took time to explain everything she was doing and looking at and took the time to see if I had any questions about anything we’d gone through! Came away feeling like I’d learnt something from her :)
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Posted 8 months ago
Hi Kelsey, Thanks a lot for sharing your experience! We're delighted that JoJo made your solo audit experience a positive one. It's wonderful that she took the time to explain the process thoroughly and address any questions you had. Learning from her insights is definitely a great takeaway. If you ever have more audits or need further assistance, JoJo and our team are here to support you! Many thanks, Jessica Frostick The Food Alert Team
Posted 8 months ago
Jojo Is a great auditor. Full of knowledge and understanding of all things food and health and safety. Gives great advice and feedback and always there to support and help. 😀
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Posted 8 months ago
Hi Paul, Thank you for taking the time to leave us a 5* review! We’re really glad JoJo has been so helpful to you and will pass on your amazing feedback to her. All the best, Jessica Frostick The Food Alert Team
Posted 8 months ago
We really loved having Jojo here. She's super helpful and always has such good advice to help us run our business safer. It's invaluable to have an auditor that supports us to be better! Thanks Jo
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Posted 8 months ago
Hi Ania, Thank you for sharing your wonderful feedback! It's fantastic to hear that JoJo's advice and support are helping you improve your business's safety practices. We'll be sure to pass along your kind words to JoJo. Many thanks, Jessica Frostick The Food Alert Team
Posted 8 months ago
Jo Conner is a great auditor - We specifically like that she is always full of up to date information. She is very polite and respectful.
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Posted 8 months ago
Hi there, Thank you for taking the time to leave us a 5* review! We'll pass on the positive comments to Jo, she'll really appreciate it. Best wishes, Jessica Frostick The Food Alert Team
Posted 8 months ago
Jo is our sure foot auditor and she is full of knowledge. Her audits are very thorough, but we see that as a positive as it allows us to see where we can be hitting the best of the best, rather than average. She is very polite and her reports are very detailed allowing us to make vast improvements
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Posted 8 months ago
Good afternoon, Thanks a lot for sharing your thoughts! We're thrilled to hear that Jo has been such a valuable resource. It's great that her thorough audits and detailed reports are helping your team identify areas for improvement. We'll make sure to pass on your feedback to Jo and the rest of our team. Many thanks, Jessica Frostick The Food Alert Team
Posted 8 months ago
Food Alert is rated 5.0 based on 65 reviews