Fleetmaxx Solutions Reviews

Name: Fleetmaxx Solutions
Address: 29 Eastleach, , Cirencester, 29 Eastleach, , Cirencester, Cirencester
Rating: 4.71

4.7 Rating 285 Reviews

94 %

of reviewers recommend Fleetmaxx Solutions

Company Reviews

Metrics

Info

4.7

Based on 285 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fleetmaxx Solutions:

We are a truly independent fuel card services provider, working with most of the major fuel brands here in the UK. Whether you have one or thousands of vehicles on the road, we can help you reduce your running costs with discounted diesel & petrol, EV charging at home and on the road, tracking, vehicle cameras and business insurance solutions.

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Phone:

01367 704 910

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Fleetmaxx Solutions 5 star review on 14th May 2024

239

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Jake at Fleetmaxx, very knowledgeable, always at hand to answer any queries, supported me to find the right solution for my growing business and to top it all great prices. Would and have already recommended to friends.”

Fleetmaxx Solutions 5 star review on 3rd February 2023

Helpful Report

Thank you for your review, it is very much appreciated by the whole team here at Fleetmaxx Solutions, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact us at info@fleetmaxxsolutions.co.uk. Thanks again for your review and your custom.

“I'm a UK Fuel customer for over 13 years now but I was atracted by the Fleetmax prices so I went with them for the last one year. I was warned a while ago about this fuel cards companies that they'll give one price but actually they charge the full pump price or more...I didn't believed them ...but... I've got the weekly price for week commencing 16.01.2023 at 128.28 and 128.68 ....but I was charged 1.3028 and 1.4525, big difference from what I was expecting...I've just looked back trough my invoices and the weekly price notifications and they don't match and sometimes the price invoiced was higher than the pump price .I'll try to get to the end of it as soon is possibble”

Helpful Report

Hi Cristian, Sorry you had a bad experience. I will pass it on to the team so they can get to the bottom of this ASAP. Thanks

“I would like to say a big thank you to Jake Davids always gives a fantastic customer service spot on every time. I cannot thank you enough making my life so easy to deal with FLEETMAXX highly recommend”

Fleetmaxx Solutions 5 star review on 19th January 2023

Helpful Report

Thank you so much, Alan, for your 5 star rating of Fleetmaxx Solutions! I am so glad that Jake Davids was able to provide you with fantastic customer service and that you feel your experience with us was easy. I truly appreciate your kind words and thank you again for your 5 star rating!

“I had a bill query, when i reached out via email i got a call within 5 minutes and Fleetmaxx call handler fixed my problem efficiently”

Fleetmaxx Solutions 5 star review on 18th January 2023

Helpful Report

Thank you so much for your 5 star rating of Fleetmaxx Solutions! I'm glad to hear that our call handler was able to jump in and efficiently fix your bill query so quickly- it's very reassuring to receive such prompt service. We appreciate your kind words and thank you for taking the time to share your experience.

“I would like to say a big thank you to Leeanne Docherty always gives a fantastic customer service spot on every time. I cannot thank you enough making my life so easy with the invoices that are accepted by HMRC made my accounting so much easier.”

Helpful Report

Thank you for your 5-star review! We are delighted to hear our service is making your life easier, we always aim to help customers simplify things as much as possible.

“Can't fault Jake Davids for his help, he gave me a courtesy call to see how I was getting on with my Shell card & I explained that the local garages to me (Shell) do not give the discounted price on my account, he then suggested a more relevant card for my area of operations and has ordered a UK Fuels card for me of which there are at least 3 filling stations I can use in my area, many thanks Jake you are a star.”

Fleetmaxx Solutions 5 star review on 17th January 2023

Helpful Report

Thank you for your 5-star review! Our team always go above and beyond to ensure customers like yourself receive the best possible service.

“Moved to Fleetmaxx and have been extremely happy with the prices and service. Our contact is Jake Davids and he just couldn't be more helpful, and always returns call and replies to emails promptly”

Fleetmaxx Solutions 5 star review on 6th January 2023

Helpful Report

Thank you so much for taking the time to give Fleetmaxx Solutions a 5-star rating! We truly appreciate your kind words and are delighted to hear that you have been extremely happy with both our prices and service. We are glad to have had the opportunity to assist you, and we are especially grateful for your feedback on our dedicated team member, Jake Davids. He takes great pride in providing exceptional customer service, and we're thrilled that he has been so helpful to you. Rest assured that we will continue to deliver prompt responses to all your calls and emails. Once again, thank you for your praise and support. We look forward to continuing to meet your fleet management needs and serving you in the future. Best regards, Steve Clarke - Marketing Manager Fleetmaxx Solutions

“Had some really nice savings over last few months despite the volatility in the market, Jake keeps in touch with me, not over the top, just enough to make you feel valued. Always keen to help. Where I have needed to make contact, I get a very prompt reply to email and phone contact has also been easy. Very satisfied”

Fleetmaxx Solutions 5 star review on 5th January 2023

Helpful Report

Thanks for the 5-star review, Phill! Our team works hard to ensure our customers get the service they deserve. We have also passed your praise onto Jake. Thank you Fleetmaxx Solutions

“Very quick response time and very easy to set up. Looking forward to using Fleetmaxx Solutions.”

Fleetmaxx Solutions 5 star review on 4th January 2023

Helpful Report

Thank you for your 5-star review! The team are delighted to hear your praise.

“spoke to Tom very helpful, quick and efficent”

Fleetmaxx Solutions 5 star review on 3rd January 2023

Helpful Report

Thank you for your 5-star review!

“Excellent customer service and assistance from Scott Spiers”

Fleetmaxx Solutions 5 star review on 16th December 2022

Helpful Report

Thank you for your 5-star review. Scott and the team work hard to ensure customers receive good service, so they are delighted to hear your feedback.

“Fleetmaxx delivered great prices and the customer service has been fantastic. Amber was very patient with us as we weighed our options with her and choosing the best coverage and the best deal for us. ****** stars all round.”

Fleetmaxx Solutions 5 star review on 15th December 2022

Helpful Report

Good morning, Thank you for your 5-star review! Amber and the team are delighted to hear your positive feedback. Cheers Michael

“Great service”

Fleetmaxx Solutions 5 star review on 7th December 2022

Helpful Report

Thank you for your 5-star review.

“Fleetmaxx offered me a very competitive price (at least 10ppl less than my previous supplier) excellent customer service from adviser Mark Reid. Fantastic to have a single point of contact for any queries which have been quickly answered. I have recommended their services to several of my customers and colleagues.”

Helpful Report

Thank you for your 5-star review!

“Rachel Pearson is always on hand for any issues I may have. always polite and quick to reply”

Helpful Report

Hi Darryl Thanks for your positive review. We've passed it on to Rachel and the team. Thank you Michael

“great service from Jake davids and the team!”

Helpful Report

Good morning Thank you for your 5-star review! Jake and the team are delighted to hear your positive feedback. Cheers Michael

“Customer service is fantastic Richard always looks after us never had a fuel supplier with such great customer service”

Fleetmaxx Solutions 5 star review on 6th December 2022

Helpful Report

Hi Ryan Thanks for your review! Richard and the team work hard to ensure our customers have a good experience, so we are glad to hear your feedback. Thanks Michael

“Joe is always helpful and the team are great at instant replies! Very good to deal with.”

Fleetmaxx Solutions 5 star review on 5th December 2022

Helpful Report

Hi Steve Thank you for your review! We are pleased to hear you had good dealings with us, and have passed on your feedback to Joe. Thank you

“Cannot fault Fleetmaxx, was a great decision to move over to them! Rachel Pearson is a pleasure to deal with, she is always super cheerful and positive and is always thinking pro-actively, nothing is too much trouble for her!”

Helpful Report

Hi Paul Thank you for your review. We are delighted to hear you are happy using Fleetmaxx, and have passed your positive review onto Rachel. Thank you

“website down, but Tom sent me the report I needed.”

Helpful Report

Dear Mike,Thank you so much for giving Fleetmaxx Solutions a 5-star rating! We greatly appreciate your support and positive feedback. We are thrilled to hear that our services have met your expectations and provided you with a satisfactory experience. Additionally, we want to extend our gratitude for sharing your recent encounter with Tom from our team. It is our top priority to ensure that our clients receive prompt assistance and reliable solutions. We apologise for the temporary website downtime, but we are glad that Tom was able to assist you by promptly sending the report you needed. Thank you once again for your kind words and for choosing Fleetmaxx Solutions. We look forward to serving you in the future! Best regards, Steve Clarke - Marketing Manager

Fleetmaxx Solutions is rated 4.7 based on 285 reviews