“I have gifted lots of letter box gifts to friends and family as a small gift to say hello, cheer someone up a congratulations etc. Everyone has loved their gift and they say the smell is amazing. They are also a great price and you can send directly to your recipients”
“Amazing as always,,the scent is so strong on the melts that I have bought,that you can smell them without even opening the box.Ive bought these again for a gift and they are packed beautifully 😍”
“Excellent customer services!
Corrected my order despite the original problem likely arising from my own error! Efficient & thoughtful. Fabulous unique products.”
Hi there
Thanks for your review. We're sorry to hear that you're unhappy with the service that you have received from us and that your order was incorrect. It's a pity you didn't contact us about this so we could have had a chance to put it right. As a small business, a high level of customer service and care is very important to us.
I can see that you placed the order on the evening of Thursday 20th July and it was delivered on Monday 24th July which is just two working days and well within our three to five working day timeframe :) https://www.royalmail.com/track-your-item#/tracking-results/3204050160004B65CA488
Again, I'm sorry that you are dissatisfied with our service.
Best wishes
Flamingo Candles
