EPC Improvements | Renewable Energy Solutions Reviews

Name: EPC Improvements | Renewable Energy Solutions
Address: 15-17 Russell Way, Chelmsford, Chelmsford
Rating: 4.64

4.6 Rating 121 Reviews

93 %

of reviewers recommend EPC Improvements | Renewable Energy Solutions

Company Reviews

Metrics

Info

4.6

Based on 121 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

About EPC Improvements | Renewable Energy Solutions:

Providing renewable technologies to domestic and commercial projects

Visit Website

Phone:

0333 050 4268

Email:

info@epc-improvements.co.uk

Location:

15-17 Russell Way,
Chelmsford
Chelmsford
CM1 3AA

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"So far they have been very helpful and very professional. Looking forward to our installation!"

EPC Improvements | Renewable Energy Solutions 5 star review on 2nd December 2022

Sarah R

"So far they have been very helpful and very professional. Looking forward to our installation!"

Sarah R

"So far they have been very helpful and very professional. Looking forward to our installation!"

Sarah R

"So far they have been very helpful and very professional. Looking forward to our installation!"

Sarah R

"So far they have been very helpful and very professional. Looking forward to our installation!"

Sarah R

"So far they have been very helpful and very professional. Looking forward to our installation!"

Sarah R

"So far they have been very helpful and very professional. Looking forward to our installation!"

Sarah R

Anonymous

Anonymous // 01/01/2019

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Ron F

Verified Reviewer

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“When I started researching solar panels and battery backup it soon became very clear to me that it was a complicated subject. Things to be considered included the correct size of the system, was my house suitable, what manufactures products to use, the various methods to operate the solar panels, what type of inverter, the size of the battery and of course the price! When I first contacted EPC I was put in touch with Kai and he was crucial in my decision to use EPC. Throughout the initial stages he was always available and patient in answering my many questions about the design of the system. Most importantly he listened to what I wanted the system to do and then recommended solutions accordingly. The actual installation took longer than was planned due to unforeseen problems. However, the problems were all resolved to my satisfaction and the completed work is neat and tidy. The system has now been operating for a month and the data shows that I will be reducing my electricity usage from the grid by a considerable amount. I am very pleased. Will I recommend EPC to others? YES.”

EPC Improvements | Renewable Energy Solutions 5 star review on 31st August 2022

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Posted 1 year ago

Hi Ron, Thanks so much for your review. Much appreciated.

Posted 1 year ago

Matt

Verified Customer

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“Great no-pressure sales experience with EPC Improvements - we had solar PV fitted to our new garage, and though the garage build was hugely delayed by covid, never any concerns with EPC. Communication was good throughout, and the installation was quick and easy. Highly recommended.”

EPC Improvements | Renewable Energy Solutions 5 star review on 21st November 2021

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Posted 2 years ago

Richard

Verified Customer

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“We had a great experience with EPC. They were courteous and helpful throughout, talking us through the various changes and application processes along the way. We installed in 2 phases - 3.7kW initially (18 panels) and another 3.7kW a year later, and after some hunting they were able to source some almost identical panels to match the 2 sets up, despite the technology moving on significantly the meantime. The end result is a 7.4kW system which has generated ~10MWhr per annum for the last couple of years. We use a little over 50% ourselves and export the balance, but now we have one (possibly 2 electric cars) we will use more and more, and may consider a battery system to smooth out the flow. EPC installed a SolarEdge diverter to heat our water too. Our energy consumption is half of what is used to be!! The SolarEdge technology recommended by EPC has been excellent - reliable and the app access is great to see what's going on.”

EPC Improvements | Renewable Energy Solutions 5 star review on 4th November 2021

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Posted 2 years ago

Paul M

Unverified Reviewer

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“I had air source heating system fitted. I searched around and most company's where all about the same price. One of the reasons for using EPC was due to very good communication. The fitment was not a straightforward one . The hot water tank had to be fitted in a small outhouse and the water pipes running through my Kitchen. I decided to take my Kitchen apart to make running the pipes easier. All the pipework was done in copper and to a very good and tidy way. The workmen always cleaned up behind them at the end of every day. We where left without hot water for one day, but it wasn't a problem for me due to having an electric shower. The workmen had to stay late a few times. On the last day they didn't finish until well past 9 pm. I went and got them a McDonald.”

EPC Improvements | Renewable Energy Solutions 5 star review on 17th October 2021

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Posted 2 years ago

Laura

Verified Customer

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“We had an air heat pump installed. The team that came on site were excellent. They often worked 10 - 12 hour days to help minimise the amount of time that we were without heat and were cheerful and friendly. They were happy to explain in detail what they were doing. We were very impressed with the quality of the pipework/install - they took time and effort to make sure that the pump room installation looked attractive with neatly arranged pipes.”

EPC Improvements | Renewable Energy Solutions 5 star review on 2nd October 2021

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Posted 2 years ago

Billy

Verified Customer

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“The customer support from EPC Improvements is first class. They're always very helpful and attentive. They clearly outlined multiple options to me for a complex installation of air source heat pump with radiators upstairs and underfloor heating downstairs. The installers we efficient, clean and helpful answering all our questions. I'd thoroughly recommend this company for their services.”

EPC Improvements | Renewable Energy Solutions 5 star review on 30th September 2021

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Posted 2 years ago

Hi Billy, Thankyou for the fantastic review! We're glad we could help you upgrade your heating system to an air source heat pump!

Posted 2 years ago

Keith

Verified Customer

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“Very happy with the installation by 3 experts although it took longer than expected to complete. It seemed to provide us with enough heat to get through the 2nd half of the winter but our electric bills were quite a lot higher than anticipated. Only downsides were we still have on no heating in the kitchen due to the original appliance not being compatible with the system and could have been given more time to acquaint ourselves with the system. Megan the Account Manager was very good as our main contact point in the company”

EPC Improvements | Renewable Energy Solutions 5 star review on 27th September 2021

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Posted 2 years ago

Hi Keith, Thankyou for the 5 star review, the picture looks great!

Posted 2 years ago

Adam

Verified Customer

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“EPC had a very 'can do' attitude, and what looked like a slightly awkward space (initially covered in decking) had put off other installers. Apart from initially struggling with the weight of the unit, the installation team were great, worked very hard and when I did not quite understand the operations, made an extra trip to go over it all again with me. Probably not the cheapest, but a company you can have confidence in.”

EPC Improvements | Renewable Energy Solutions 5 star review on 26th September 2021

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Posted 2 years ago

Hi Adam, We're glad to hear you're happy with your new Stiebel Eltron ASHP! Thankyou for the great review!

Posted 2 years ago

Derek

Verified Customer

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“Customer focused; delivering excellent service and high quality installation. Had been let down by my previous installers; EPC configured an Air Source Heat pump and associated peripheral equipment that was correctly sized to meet the heating requirements for my home. Installation was completed in under two days by professional engineers Would highly recommend EPC Improvements.”

EPC Improvements | Renewable Energy Solutions 5 star review on 24th September 2021

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Posted 2 years ago

Hi Derek, We're so glad we were able to install a Mitsubishi solution that was perfect for your home and it's great to know it's working well for you. Thankyou for the 5 star review!

Posted 2 years ago

Roger

Verified Customer

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“I can thoroughly recommend EPC Improvements, they were supportive during every phase of the process, from planning to installation. No question was too much trouble and any suggestion or query from me about the installation was discussed and satisfactorily actioned. Following the necessary survey it was found that all my radiators needed to be replaced, and this was achieved with the minimum of disruption. Due to local problem with falling leaves in the Autumn and Winter I requested that the actual heat pump be mounted on a side wall. This was no problem and really neat and tidy installation was achieved. On the whole a first class organisation the work with and I am really impressed with the end result.”

EPC Improvements | Renewable Energy Solutions 5 star review on 11th June 2021

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Posted 2 years ago

Hi Roger, It's great to hear how Danny was able to guide you through the process of getting an air source heat pump installed at your property. It looks fantastic on the wall! Thankyou very much for your 5 star review!

Posted 2 years ago

Garry

Verified Customer

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“Good communication throughout the project from great initial advice, through to installation and follow-up. The installation team were excellent. They worked hard to overcome all the usual unplanned issues that crop up on site with patience and thoroughness. First rate experience and have no hesitation in giving the strongest recommendation.”

EPC Improvements | Renewable Energy Solutions 5 star review on 11th May 2021

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Posted 2 years ago

Hi Garry, It's fantastic to hear how happy you are with the service you received and that your Mitsubishi heat pump is working well for you. Thankyou for the excellent review!

Posted 2 years ago

EPC Improvements | Renewable Energy Solutions is rated 4.6 based on 121 reviews