Enviroli Reviews

Name: Enviroli
Address: Wooblr House, Stapleton Lane, Barwell, Barwell, Leicestershire
Rating: 4.91

4.9 Rating 212 Reviews

98 %

of reviewers recommend Enviroli

4.9

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0333 335 5797

Email:

hello@enviroli.co.uk

Enviroli 5 star review on 21st February 2023

Anonymous

Anonymous // 01/01/2019

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“Always get my toothpaste tablets from Enviroli - fantastic all round as usual!”

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Posted 11 months ago

“Item received quickly but I haven't used it yet”

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Posted 11 months ago

“Excellent service and product. Was happy to amend order wheni realised I'd ordered the wrong design by mistake. Very friendly and helpful.”

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Posted 11 months ago

“Very quick and efficient service with goods arriving promptly. Feel that there is a strong emphasis on making customer service as good as it can be.”

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Posted 11 months ago

“Easy site to use, and prompt delivery.”

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Posted 11 months ago

“Very quick delivery, quality item, cheaper than some I have seen would recommend this company”

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Posted 1 year ago

“Really easy experience, fast post, environmentally friendly packaging”

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Posted 1 year ago

“Great selection of products and easy ordering and delivery”

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Posted 1 year ago

“I had no problems.”

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Posted 1 year ago

“Fantastic service and a great product. Have bought from this company since I first used this product and will continue to use them.”

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Posted 1 year ago

“Enviroli was a chance find on the search engine. Their goods are well made and competitively priced. It's good to have a choice that reduces environmental impact.”

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Posted 1 year ago

“Good range of products at reasonable prices, dispatched and received quite quickly, and plastic free packaging. Great, would buy again!”

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Posted 1 year ago

“I have used this store for a long time. I was looking for plastic free solutions that were vegan. I originally came looking for just toiletries and soap bars to wash the dishes, but found much more!”

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Posted 1 year ago

“Good service with a high quality Toilet Brush and Holder”

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Posted 1 year ago

“I bought one if your stainless steel basins and a friend really admired it. I bought a second one as a gift for him. He is delighted with it.”

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Posted 1 year ago

“Good products swiftly despatched, thank you.”

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Posted 1 year ago

“took to long to ship to poland and had to pay custom fees on arrival to eu”

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Posted 1 year ago

Hi Andrzej, We're very sorry to hear that your order took too long to ship to Poland. We dispatch all orders the same day they are received (or the next day if received after 3pm), and once the parcel is with the courier, there is unfortunately little we can do. We do advertise that the international delivery time frames are estimates, and that there may be delays. Looking at the tracking of your parcel, your order was held up in customs when it arrived in Poland. This occasionally happens when shipping internationally, and is out of the hands of both us as a business, and the courier too. As for having to pay customs fees, we made that very clear at checkout, and you even had to tick a box to acknowledge this before you could place your order. We can normally collect EU VAT at checkout as we are IOSS registered, however, as you indicated that you are a business customer with a Polish VAT number, we are unable to process the order through IOSS. As you will be aware as a VAT registered company, business to business transactions do not fall under the IOSS scheme, and the importing business is liable for any import taxes and duties. We feel that it's rather unfair to give us a one star review for events that are completely out of our control, and for events that you acknowledged when you placed your order.

Posted 1 year ago

“Would recommend. Quick delivery and packaged appropriately. Plenty of sustainable solutions.”

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Posted 1 year ago

“I live in belgium and my package has not arrived yet after more than 1 month and i had to pay 30 euros more. I would not recommend this if you live autside of England”

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Posted 1 year ago

Hi Thomas, I'm sorry to hear that your package hasn't arrived yet, we only have one delivery method to Belgium which is €11.08 (only about €5 more than delivery to a UK address), so I'm unsure what the €30 more you have stated in your review is about. Occasionally international parcels can have issues and get delayed or lost with delivery couriers, which is completely out of our control, however, we provide full tracking information so that you can see where your parcel is at any point in its journey. We have had no communication from you prior to this review to get this resolved. We are a very small family business who pride ourselves on great customer service, so we're a little upset that you haven't given us a chance to look into this and rectify the problem before leaving us a bad review. Please could you email us at hello@enviroli.co.uk so that we can get this sorted for you. Kind regards, Matthew Andrews Enviroli

Posted 1 year ago

“Great company, fab products thank you”

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Posted 1 year ago

Enviroli is rated 4.9 based on 212 reviews