Login
Start Free Trial Are you a business? Click Here

EKA Concrete Ltd Reviews

5.0 Rating 201 Reviews
100 %
of reviewers recommend EKA Concrete Ltd
Company Reviews Metrics Info
5.0
Based on 201 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read EKA Concrete Ltd Reviews

About EKA Concrete Ltd:

We are your reliable, direct supplier of on-site mixed concrete providing same day and next day deliveries in Sussex, Surrey and Kent.

Visit Website

Phone:

0800 432 0770

Email:

sales@ekaconcrete.com

Location:

Unit 5 Acacia GroveCopthorne RoadCrawley,
Unit 5 Acacia GroveCopthorne RoadCrawley
West Sussex
RH10 3PD

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Reviewer
“Driver was great and very helpful. Truck arrived with no barrows, but apparently I should ask for this???? Driver said he carries them all the time but they'd been removed from his lorry. Used my own barrow which is tiny compared to normal. 30 mins unload time free. Then charged for anything over. No mention of VAT included or excluded in quoted price. Then unhelpful office staff who acuse you of getting it wrong. Apparently when you order and explain what you need, ie access down the side of a house small DIY project. No one in the office think wheel barrow. (Maybe the lorry could be driven down the alley) Shame I was going to use them on 4 more jobs im doinng for mates. I won't be now. Will say again driver was spot on!!”
Helpful Report
Posted 8 years ago
Thank you for taking the time to review our service. We’re happy to hear your positive comments about the driver - providing excellent customer service along with having helpful, friendly drivers is extremely important to us at EKA Concrete. We’re sorry to hear you felt that the price quoted wasn’t clear regarding VAT, after advising on the concrete strength and when we could deliver. Going forward we will take this feedback on board and try to ensure it is made clearer to our customers. Unfortunately, wheelbarrows are not included as standard on all lorries but if mentioned at the time of booking we will do our very best to provide this where required. On this occasion, we would be happy to waiver the 30 minutes unload time as a gesture of goodwill, please could you get in touch with the team at your earliest convenience. Thank you again for your feedback, we will be sure to pass on your kind comments to the driver. Regards, The EKA Concrete team
Posted 8 years ago
EKA Concrete Ltd is rated 5.0 based on 201 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request