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EKA Concrete Ltd Reviews

5.0 Rating 204 Reviews
100 %
of reviewers recommend EKA Concrete Ltd
Company Reviews Metrics Info
5.0
Based on 204 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read EKA Concrete Ltd Reviews

About EKA Concrete Ltd:

We are your reliable, direct supplier of on-site mixed concrete providing same day and next day deliveries in Sussex, Surrey and Kent.

Visit Website

Phone:

0800 432 0770

Email:

sales@ekaconcrete.com

Location:

Unit 5 Acacia GroveCopthorne RoadCrawley,
Unit 5 Acacia GroveCopthorne RoadCrawley
West Sussex
RH10 3PD

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D
Verified Buyer
“The guys were very friendly, the ultimate service was as required but there were delays resulting from the pump pipe blocking and the resulting concrete spills at every pipe junction. This required a lot of clearance of concrete off the grass after they had gone. The metered quantity did not seem to include a reduction for the significant wastage!”
Helpful Report
Posted 8 years ago
E C Simpson Plant Hire Ltd
Verified Reviewer
“In time driver very helpful and cooperative”
Helpful Report
Posted 8 years ago
B Concrete Formation Services Ltd
Verified Reviewer
“Excellent service no mess clean and tidy highly recommended from bsb concrete formation services”
Helpful Report
Posted 8 years ago
C
Verified Reviewer
“Really helpful staff, on time and driver brilliant, not to mention good price too. Many thanks”
Helpful Report
Posted 8 years ago
S Surfacing Ltd
Verified Reviewer
“Great service, reliability and knowledge”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Friendly helpful and on time”
Helpful Report
Posted 8 years ago
S
Verified Reviewer
“Excellent service Driver couldn't be more helpful Recommend without a doubt”
Helpful Report
Posted 8 years ago
J Carpentry & Construction
Verified Buyer
“Simply arrived at the time confirmed”
Helpful Report
Posted 8 years ago
B
Verified Buyer
“Very easy to do business with, quick delivery service”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Our delivery chap Tom was excellent, very helpful and friendly. Very pleased with the whole service, definitely use again.”
Helpful Report
Posted 8 years ago
A
Verified Reviewer
“Driver was great and very helpful. Truck arrived with no barrows, but apparently I should ask for this???? Driver said he carries them all the time but they'd been removed from his lorry. Used my own barrow which is tiny compared to normal. 30 mins unload time free. Then charged for anything over. No mention of VAT included or excluded in quoted price. Then unhelpful office staff who acuse you of getting it wrong. Apparently when you order and explain what you need, ie access down the side of a house small DIY project. No one in the office think wheel barrow. (Maybe the lorry could be driven down the alley) Shame I was going to use them on 4 more jobs im doinng for mates. I won't be now. Will say again driver was spot on!!”
Helpful Report
Posted 8 years ago
Thank you for taking the time to review our service. We’re happy to hear your positive comments about the driver - providing excellent customer service along with having helpful, friendly drivers is extremely important to us at EKA Concrete. We’re sorry to hear you felt that the price quoted wasn’t clear regarding VAT, after advising on the concrete strength and when we could deliver. Going forward we will take this feedback on board and try to ensure it is made clearer to our customers. Unfortunately, wheelbarrows are not included as standard on all lorries but if mentioned at the time of booking we will do our very best to provide this where required. On this occasion, we would be happy to waiver the 30 minutes unload time as a gesture of goodwill, please could you get in touch with the team at your earliest convenience. Thank you again for your feedback, we will be sure to pass on your kind comments to the driver. Regards, The EKA Concrete team
Posted 8 years ago
R
Verified Buyer
“Our first time with EKA. The ordering process was thorough, friendly. Delivery was on time and speedy. What we liked was that EKA could deliver large loads, but would adjust the load to suite our needs. Very well done! Richard and Jamie JRF Developments (Sussex) Ltd.”
Helpful Report
Posted 8 years ago
P Ellis
Verified Buyer
“A really impressive service, from the initial phone call to the delivery. The very helpful lady who took my call and worked out the best solution for my needs. The pump and concrete lorries turned up on time, and spent time sorting out the best place to park up to deliver the concrete. Nothing was too much trouble, very happy helpful drivers. Will definitely be using their services for our next project and our builder will be recommending them to his future customers and we will be recommending them to our friends.”
Helpful Report
Posted 8 years ago
H Project
Verified Buyer
“I had a very difficult job for EKA, it involved a very narrow entrance being negotiated. I noticed that not only is the service good but the driver skills required is also a big skill, I would like to thank Terry (his 2nd week) for his great driving and very helpful attitude and he also help lay the concrete.”
Helpful Report
Posted 8 years ago
D
Verified Buyer
“Great Service and the driver could not do enough to help.”
Helpful Report
Posted 8 years ago
P Construction
Verified Buyer
“Very happy with service and driver very helpfull”
Helpful Report
Posted 8 years ago
A Builders Ltd.
Verified Buyer
“Efficient, punctual, and helpful operatives. Very impressed.”
Helpful Report
Posted 8 years ago
H Mead Design & Build
Verified Buyer
“Good drivers always helpful to get onto the job and clan when they leave”
Helpful Report
Posted 8 years ago
D Stevens
Verified Buyer
“Excellent driver.Very helpful.”
Helpful Report
Posted 8 years ago
J
Verified Buyer
“Fantastic service, fantastic mix. I would recommend 100%.”
Helpful Report
Posted 8 years ago
EKA Concrete Ltd is rated 5.0 based on 204 reviews
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