Edmonds Jewellers have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
I ordered my disney figures from Edmonds Jewellers they are very professional and great with price.
”
- Gillian
“
A lovely bracelet to match the necklace I already have. Order, process and delivery were speedy and a bonus was the on sale price! Thank you.
”
- Anonymous
“
Amazing price and excellent service - thank you
”
- Anonymous
“
A lovely bracelet to match the necklace I already have. Order, process and delivery were speedy and a bonus was the on sale price! Thank you.
”
- Anonymous
“
Great product and fast delivery.
”
- Stella
“
Came across this jewellers on line, so glad I did. I bought a lovely watch which was dispatched and delivery very quickly.
”
- Julie
“
The returns label was not accepted by the post office "not suitable for home returns" so I posted back myself and emailed with a photo of the postage receipt in order to be refunded.
”
- Caroline
“
I placed two orders, I didn’t receive the first order (1st Jan) and contacted CS to follow up for full refund, and waiting for the refund.
And the second order I ordered 4 items but open the box, just 3 items here, and missing one, also contacted CS for send back the missing item asap, but now still waiting. Don’t know how long can solve it.
”
- D Cheung
“
The returns label was not accepted by the post office "not suitable for home returns" so I posted back myself and emailed with a photo of the postage receipt in order to be refunded.
”
- Caroline
“
Sent back for refund. Please refund
”
- Tovah
“
Excellent service - thank you !
”
- Lynn Nesbitt
“
Amazing price and excellent service - thank you
”
- Anonymous
“
Great watch and service to match, happy to use again.
”
- Rod
