eCookshop.co.uk Reviews

4.9 Rating 11,881 Reviews
97 %
of reviewers recommend eCookshop.co.uk
4.9
Based on 11,881 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

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5
ALEX C
First class service,
eCookshop.co.uk 5 star review on 20th November 2021
Helpful Report
Posted 2 years ago
5
KATE H
The Villeroy & Boch wine glasses from Dawsons were beautifully wrapped and I’ve opened one set of four so far and they are perfect. Whilst they are smaller than some wine glasses; that’s why I purchased them. I love the pattern and they are less likely to be knocked over than tall stemmed glasses. I’d buy more but don’t have the space. Excellent service from DPD, a reliable delivery service. Thank you!
eCookshop.co.uk 5 star review on 1st November 2021 eCookshop.co.uk 5 star review on 1st November 2021
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Posted 2 years ago
5
NIRMAL K
Easy to order fast and efficient!! Love my new tea pot!
eCookshop.co.uk 5 star review on 31st October 2021
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Posted 2 years ago
5
Verified Buyer
I have made several purchases from eCookshop in the past & cannot fault their professionalism from placing the order to delivery. Thank you for yet another easy purchase. The champagne flutes are beautiful & were such a brilliant discounted price.
eCookshop.co.uk 5 star review on 26th September 2021
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Posted 2 years ago
5
KAREN R
Excellent price for my toaster, saved £30 compared to other places. Received quickly too
eCookshop.co.uk 5 star review on 11th September 2021
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Posted 2 years ago
5
HILARY H
Fast service, items all well-packed, and all at nearly half the price of the same items (lock n Lock boxes) in Lakeland! Very happy to have a well-ordered (weevil free) cupboard :)
eCookshop.co.uk 5 star review on 23rd August 2021
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Posted 2 years ago
5
JULIE F
Excellent customer service from order to delivery. Part of the order was missing but it was dealt with very quickly and dispatched the same day. Would highly recommend eCookshop.
eCookshop.co.uk 5 star review on 15th August 2021
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Posted 2 years ago
5
SHOP S
Completely over the moon with both the service provided and the Dinner service we purchased
eCookshop.co.uk 5 star review on 14th June 2021
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Posted 2 years ago
5
BEVERLEY C
Great value for money. Quick delivery. Nice addition to my collection
eCookshop.co.uk 5 star review on 3rd May 2021
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Posted 3 years ago
5
NICHOLAS K
Ordered the day before it arrived! You can get better than that. Also DPD was used who give highly detailed tracking with delivery window. Win win Great value too.
eCookshop.co.uk 5 star review on 26th April 2021
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Posted 3 years ago
5
STEFANIA P
I bought first time for this website and I have been sceptical a little bit. The products look incredibly, very elegant, high class. The delivery has been very fast and very professional. Look forward to buy again from them!
eCookshop.co.uk 5 star review on 25th April 2021
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Posted 3 years ago
5
MAUREEN A
I been looking for this dish and thanking you I got 8
eCookshop.co.uk 5 star review on 24th April 2021
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Posted 3 years ago
5
CARON R
Ordered one afternoon, shipped the following day and delivered in less than 24 hours. Super quick and efficient, well wrapped! Thank you!
eCookshop.co.uk 5 star review on 21st February 2021
Helpful Report
Posted 3 years ago
5
ANTON C
One of the best customer services ever. I have received my parcel with plates in 3 days. Unfortunately one of the plates was chipped. I have contacted their support team and the replacement was sent in 2 hours, delivered next day! Super fast and quality service!
eCookshop.co.uk 5 star review on 21st February 2021
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Posted 3 years ago
5
JANINE E
Fabulous products, quick delivery and great customer service
eCookshop.co.uk 5 star review on 20th February 2021
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Posted 3 years ago
5
NICK H
I have wanted this kettle for ages and have been shopping around for a bargain for most of that time. Found the deal at Dawsons in Clitheroe and they shipped and delivered in short order.
eCookshop.co.uk 5 star review on 9th February 2021
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Posted 3 years ago
5
MAIRI P
Beautiful crease bowls, however one plate was chipped on arrival even although it was very well packaged.
eCookshop.co.uk 5 star review on 8th February 2021 eCookshop.co.uk 5 star review on 8th February 2021
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Posted 3 years ago
5
Verified Buyer
I’m delighted . The delivery was fast and On time, product as described.
eCookshop.co.uk 5 star review on 3rd February 2021
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Posted 3 years ago
5
SUSAN C
Fast delivery, excellent product at excellent price.
eCookshop.co.uk 5 star review on 1st February 2021
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Posted 3 years ago
5
LOUISE J
Took a little longer to arrive than I had hoped, but that’s Covid/Brexit/whatever, I called to see where my order was and it was despatched the same day, so no complaints. My Kitchenaid mixer is amazing however. Expensive but well worth the money (and £100 more in the only other place with any of these left in stock).
eCookshop.co.uk 5 star review on 30th January 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Very pleasant experience from start to delivery . I rang Dawson’s to confirm some details regarding the delivery of my Kitchenaid Juicer . They were incredibly helpful . I will certainly use them in the future .
eCookshop.co.uk 5 star review on 26th January 2021
Helpful Report
Posted 3 years ago
5
DIANE B
Product was easy to order on site. Kept up to date with a very precise delivery day and an hour delivery slot. Was even given the exact name of the delivery driver Excellent service.
eCookshop.co.uk 5 star review on 25th January 2021
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Posted 3 years ago
5
SANDRA S
Brilliant service price and the best pans I have ever owned so happy
eCookshop.co.uk 5 star review on 24th January 2021
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Posted 3 years ago
5
DAVID T
Having had 40 years of service from our Le Crueset 20cm casserole, the internal enamel was getting tired after being used very regularly. Le Crueset offer a lifetime guarantee but we decided to treat ourselves to a new replacement. Dawson trading as eCookshop offered a competitive price with free delivery so we ordered late afternoon 15th January and were delighted to receive the casserole securely packed on the 19th.
eCookshop.co.uk 5 star review on 23rd January 2021
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Posted 3 years ago
5
LINDA W
Love my marblesque bowl.looks lovely on my table with fruit in it! Beautiful design and perfect size.
eCookshop.co.uk 5 star review on 23rd January 2021
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Posted 3 years ago
5
SHARON R
Great service and quick delivery. My kettle arrived in perfect condition. This is something I have wanted for a very long time and was so happy to get for Christmas. Thank you.
eCookshop.co.uk 5 star review on 19th January 2021
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Posted 3 years ago
5
REBECCA R
I ordered an espresso cup to replace a broken one for my son. It arrived exactly as described & very well protected and packaged. I received a very prompt confirmation of my order and delivery only took a few days, very impressed - would definitely recommend and order again.
eCookshop.co.uk 5 star review on 19th January 2021
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Posted 3 years ago
5
Verified Buyer
Excellent service, saucepans are fantastic. Quick no fuss ordering and delivery.
eCookshop.co.uk 5 star review on 18th January 2021
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Posted 3 years ago
5
FATEN E
I like this website
eCookshop.co.uk 5 star review on 16th January 2021
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Posted 3 years ago
5
LESLEY J
Received very guickly , Product arrived immaculate Easy to deal with . Beat price found than elsewhere
eCookshop.co.uk 5 star review on 13th January 2021
Helpful Report
Posted 3 years ago
eCookshop.co.uk is rated 4.9 based on 11,881 reviews