“Subscribed but unable to read any articles as I have reached the limit of my 'guest access' have logged out and back in again, still thinks I'm a guest. No hardcopy sent via post”
“I just asked for cancelling my subscribtion before the next payment occured. But you don not cancel it for me as I still waste 21pounds from your website😒I do not know why you told me that you have cancelled and still not do that for me.”
“Since taking the subscription i have had no copies of the magazine delivered. Our office manager has tried to contact you by email & by telephone but to date has no success. Could you please investigate why this has happened & rectify asap.”
Posted 3 years ago
Hi Karen, thank you for your feedback. A member of our dedicated customer services team will be in contact shortly in order to investigate the situation further. Kind regards, The Drapers Team.
“? got reply very late and even the reply is wrong and no solution to my problem. as ? could not use the service ? decided to cancel my subscribtion.”
Posted 3 years ago
Hi Mr Sezer Ozgorus. Thank you for your feedback. Our Customer Services Team has contacted you directly with a solution to the issue you were experiencing. Kind regards, The Drapers Support Team
