DNC Electronics Ltd Reviews

4.81 Rating 31 Reviews
97 %
of reviewers recommend DNC Electronics Ltd
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About DNC Electronics Ltd:

Supplying the machine tools industry with Fanuc parts exchange, repair and testing facilites. As your local Fanuc parts specialists we carry one of the largest independent stocks of Fanuc CNC devices in Europe available immediate supply. As well offering testing and repair of drives, controls, power supplies, servo motors and more.

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Unit 5, Kiln Lane,

Anonymous  // 01/01/2019
Twenty years working with these guys. Good service/knowledgeable. Would not go anywhere else.
Thanks for the kind words Nick. We try our best to provide a competent service and appreciate your business over the years.
great srevice and very helpful over the phone at such short notice
Hi Eric, Thanks for the review. Glad we could be off service and hope we can help the next time you require Fanuc parts.
Absolutely superb. Great price so I was suspicious! But flawless service. Immediate despatch, next day delivery, well packed. Item exactly what I wanted, half the price I was quoted elsewhere. Very impressed. Will use again.
Thanks Nick for your wonderful review. We hope we can be off service for Fanuc parts in the future.
Good product, fast delivery
Hi John, Thanks for the wonderful feedback. Glad that the product and delivery time is acceptable. We do try to make sure that parts such as Fanuc batteries are in stock ready to ship. All the best
Very quick and easy to deal with
Thanks Cedric for the business and glad that we met your needs. Please dont hesitate to contact us if you have any further problems or part needs for your machine tool.
very rude sales department, I just called to ask if a products was ready to ship and the man on phone was very rude very arrogant, I was ready to buy but he's way to thalk was so bad that I prefered to spend my money with another company... he should learn the respect to thalk to the people
We’re sorry to hear about your experience. We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. Addressing your questions, yes the parts were in stock ready to ship (as viewed online), no we had never heard of your company and no we don't offer discount on those parts listed online. Thanks for raising your concerns we have taken note of your name and company, so in future we can make sure that we deal with similar enquiries in straightforward manner.
Great service
Hi Garry, Appreciate the business and thanks for the review. Hopefully we can be of service for your Fanuc controlled CNC machines in the future. All the best
Really Great service and fast delivery
Hi Mark, Glad we could be off service and hope too see you next time you require Fanuc parts.
I have not used DNC for some time due to an issue with a repair but for this order delivery was fast and battery had Panasonic cells not cheap Chinese ones so very satisfied.
Hi Barry, thanks for your feedback on the batteries. Sorry to hear about problems with a repair in the past. Did check our repair records and could not find any obvious technical problems with the repair, but please contact us too discuss to resolve any issues.
good service
Thanks for your kind feedback Carol. Glad we could be of assistance.
Part in stock with us next day
Thanks Roger; glad we could deliver the service expected.
Ordered on the Tuesday and received next day. 1st class service.
Appreciate the kind review. Hope to be of service in the future.
excellent fast service and good product knowledge , would recommend.
Hi Chris, Thanks for the wonderful feedback and look forward to helping you in the future.
Hi David, Appreciate the feedback; when the post office was open across the street we were able to jiffy and ship far cheaper than the national couriers. That said we have taken on board your comment and managed to get a reduced shipping rate on very small parts. Its never going to compete with Post Office pricing of yesteryear; but we hope it makes a difference. Thanks.
Good pricing & excellent timely service.
Thanks for the kind words; hopefully we can provide your needed Fanuc part for your CNC machine tool in the future
Product arrived quickly and at precisely the time promised. I would definitely use DNC Electronics again.
Thanks Steve. We are glad your happy with our service. We try our best, most of the time we deliver as promised; though always room for improvement. Look forward to being able to assist with your part requirements in the future!
Item as expected and fast delivery
Appreciate the business. Hope we can offer the same level of service the next time your looking for Fanuc parts.
Quick, efficient service.
Thanks for your review. We appreciate the business and will try harder to get that fifth start next time. Enjoy the bank holiday weekend.
Always excellent service and speedy delivery, highly recommend this retailer
Helpful and knowledgeable. Good quality of product. Use them regularly. Highly recommended.
Have bought parts from them over many years and the staff are always ready to help and assist
Thanks for the kind words Sue. As much as we would love to be perfect; we do try to do our best and assist when capable.
DNC Electronics Ltd is rated 4.81 based on 31 reviews