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CM Brand Reviews

4.9 Rating 221 Reviews
98 %
of reviewers recommend CM Brand
4.9
Based on 221 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CM Brand Reviews
Visit Website

Phone:

01217021445

Email:

marketing@cm-brand.co.uk

Location:

Zenith House, Highlands Road, Solihull
Solihull
B90 4PD

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fantastic customer service from start to finish, ordered printed metal water bottles and they are fantastic. Our clients and staff love them. Would 100% recommend. Turned around in 4 working days too.
CM Brand 5 star review on 21st January 2020
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Posted 5 years ago
Finally I got my stolen funds back
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Posted 23 hours ago
Finally got my funds back, all thanks to Mrs. Bruce Nora.
Helpful Report
Posted 1 week ago
Getting my money back turned into a very frustrating and stressful experience for me recently. I felt powerless and overwhelmed, not knowing how to fix the problem. I kept trying different ways to get my money, but nothing seemed to work. It was frustrating not knowing if I would ever see that money again or if I was just wasting my time. I felt stuck, unsure of what to do next. It was a situation that caused a lot of anxiety because I had no clear idea about how to solve it on my own. Then, I heard about lilograce through some online reviews and recommendations. Out of curiosity, I decided to reach out to them for help. The moment I contacted their team, I was impressed by their quick response. They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution. What really stood out was how skilled and experienced they were in handling problems like mine. They quickly identified the reason behind the issue and explained to me exactly what needed to be done. Their instructions were clear and simple to follow. I appreciated how they broke down complex steps into easy-to-understand actions. At each step of the process, they kept me updated on their progress. I received regular notifications on what they were doing and how far along they were, which made me feel confident that my case was being handled properly. Their help made it possible for me to recover my money, something I thought might never happen. Thanks to their dedication and expertise, the issue was resolved smoothly. Their guidance and support turned what seemed like an impossible task into a manageable process. I didn’t have to worry about confusing procedures or unanswered questions. Throughout the entire process, they made me feel like I was in good hands and that my problem was a priority for them. Overall, their assistance was nothing short of outstanding. They showed patience, professionalism, and real skill in fixing my problem. Thanks to lilograce, I was able to get my money back, something I thought I had lost forever. Their help made a stressful situation much easier to handle and gave me back a sense of control. Their prompt responses, clear instructions, and consistent updates made all the difference and turned a tough experience into a successful outcome.
Helpful Report
Posted 2 weeks ago
I’m incredibly grateful! Mrs. Presley Jossie and her team went above and beyond to help me secure my refund.
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Posted 1 month ago
I was able to recover my money with the help of. Francis*Olivia*771*@*g mail*com
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Posted 2 months ago
Competitive pricing, excellent service and great product quality. CM Brand provide certainty in a product sector where it is all too often very hard to come by.
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Posted 2 months ago
Amazing customer service- quick responses and very friendly. I received exactly what I wanted with correct amendments.
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Posted 3 months ago
I have felt with CM brand for over 20 years and their service has always been to tier. Would recommend them to anyone
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Posted 3 months ago
Both Matt and Josh were so helpful regarding the order we placed with them. Excellent service by the both of them.
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Posted 3 months ago
Matthew and Joshua were very patient in my requirements. I wanted some pens for our company. I wanted to make sure that they were correct from the start as these will be our ones we use going forward in the design. They were both very processional and obliging in all aspects. Price was also very good, which is very essential to my budget.
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Posted 4 months ago
We are use CM Brand all the time because they can always be trusted to provide reasonable quotes, good quality items, timely delivery and excellent customer service.
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Posted 6 months ago
The team helped to guide us to the best option for our branded goods, and then helped us to develop the best option for the branding. From start to finish they communicated with us to update us with development and delivery. They helped to manage the courier to ensure delivery was quick.
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Posted 6 months ago
Excellent service from CM Brand as always, extremely quick turn around time from proof to delivery with good quality giveaways competitively priced.
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Posted 7 months ago
Very happy with the turn around time and quality of product. Our first time using and defiantly will use them again
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Posted 7 months ago
Great service, swift delivery and great quality product
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Posted 7 months ago
the customer service provided by Joshua, Andy and Mathew was excellent, very fast and prompt responses from them, very happy with the service.
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Posted 7 months ago
I have been using CM Brand for years and they always supply an excellent service. From original enquiry, prices and lead-times are sent back swiftly which really helps when working with my own clients. Josh and Matt are always really helpful and go the extra mile on every project. I have no hesitation in recommending them to anyone interested in merchandise items.
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Posted 8 months ago
Fast turnaround with clear communications at all times from Matt and his team. Wonderful quality promotional hoodies with brilliant finish on the custom embroidered designs.
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Posted 1 year ago
Excellent service from start to finish. It was a tight turnaround and the team were very efficient and helpful. Can't recommend them enough.
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Posted 1 year ago
CM Brand always deliver excellent products on time. 5 star customer service as well!
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Posted 1 year ago
CM Brand is rated 4.9 based on 221 reviews