“Good overall build quality. However, there were some issues with gaps in the panels and we were also left with a boken door stopper (which had been stuck together in effort to save it). However, it broke immediately on handling. It appears that the back skid has been put on back to front so the unit cant be pulled easily by the chain with a tractor. Gutter was put on in a hurry so we needed to finish off with a screw to support it.”
Thank you for your review and kind words regarding the build quality of your new Field Shelter. Colt Stables prides itself on quality buildings at the best value and customer satisfaction is paramount. Our professional installation team always ensures that the customer is satisfied with their building before they leave the site with an inspection and sign-off procedure. However, we recognise that timber is a natural building material and therefore understand that there may be snagging that occurs once the building has been installed for a period of time. We do hold a 5 year workmanship and craftmanship guarantee, so we encourage all customers to contact us if any issues have developed or been picked up following installation. This is so we can proactively arrange for our team to revisit and remedy them as a matter of priority. Snagging is part of our process to ensure that all of our customers are happy and that their buildings exceed their expectations. On this occasion your review has preceded our follow-up review link so we were unaware of the snagging issues you mention, but we will get in touch with you immediately to ensure that these are remedied.
