Cohort Tuition Reviews

4.92 Rating 74 Reviews
99 %
of reviewers recommend Cohort Tuition
Merchant Metrics
Customer Service
Communication Channels
Email, Telephone, Live Chat
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About Cohort Tuition:

At Cohort Tuition, our sole aim is to enrich the value of your children's education; we want them to succeed academically, aspire to be the best they can be and walk away with confidence in their own potential.

Our customers come from a rich variety of different cultures and backgrounds. However, if there is one thing we feel they all have in common; it's their level of satisfaction in relation to the service we provide.

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Phone:

0121 270 3921

Email:

info@cohorttuition.co.uk

Location:

Cohort Learning Centre
Pennington Close

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They are slow to response over the phone, didn't mention any email id. The most important that they lack the teaching staff from different ethnic background...it just one community everywhere. Should promote equality.
Helpful Report
Dear Anonymous, We are extremely sorry you feel we are slow to reply over the phone. We assure you we have robust procedures in place to ensure all enquiries are dealt with in a timely fashion. If however you phoned our offices and all staff were busy on the phones, you would have been prompted to leave a voice message if nobody was able to answer your call. In this specific scenario, unless you had left a voice message, we would not know to call you back. In relation to lacking teaching staff from different ethnic backgrounds, we would vehemently disagree with this statement. At Cohort Tuition, we are extremely proud to have our family of tutors and students come from all walks of life. All tutors are hired based on merit alone, if you visit our tutor page, you will see for yourself that our team of tutors are very diverse. Please see link below: https://www.cohorttuition.co.uk/our-tutors/ Therefore we are not quite so sure how you have made this observation. Regardless of the above, if you wish to discuss your displeasure with a member of our team, please call or email us. We will endeavour to help in any way we can. Tel: 0121 270 3921 Email: info@cohorttuition.co.uk In the meantime, we wish you the best in your academic pursuits. Kindest regards Cohort Tuition Team
Cohort Tuition is rated 4.92 based on 74 reviews