Thank you for taking the time to offer a 5 star review of Clear Channel.
We are very pleased to hear that our services met your expectations and we look forward to working with you again in the future.
Kind Regards,
Clear Channel Direct
“The ads looked really good and the price was great.
My problem was with the communication - I found it very difficult to get any response to any of my queries once my booking was in place.”
Hi Paul,
Thank you for your review regarding your experience with Clear Channel.
We are extremely pleased that you felt the value and effectiveness of your advertisements were in line with expectation.
However we sincerely regret that we did not meet your expectations fully on the communication front.
We have sent you a private message to obtain some additional details regarding your experience.
Kind Regards,
Clear Channel Direct
“For the second campaign in a row the lighting around our signage was out. Reported it and was told it was fixed like last time but wasn’t. I am still awaiting a credit for the last two campaigns that had days without full lights working around sign.”
Hi Clare,
Thank you for your review regarding your experience with Clear Channel.
We greatly appreciate you taking the time to bring this matter to our attention and would like to offer our apologies for any inconvenience your experience may have caused you.
We take all feedback seriously and sincerely regret that we did not meet your expectations.
We have sent you a private message to obtain some additional details regarding your experience.
Kind Regards,
Clear Channel Direct
Hi Steven,
We really appreciate you taking the time to review our services and for the 5 star rating.
We're very pleased to hear that your experience was in line with expectation.
Kind Regards,
Clear Channel Direct
Hi Harry,
Many Thanks for taking the time to review your experience with Clear Channel and for bringing this matter to our attention.
We would like to offer our apologies for any inconvenience your experience may have caused you and regret that we did not meet your expectations.
We have sent you a private message to obtain some additional details regarding your experience.
Kind Regards,
Clear Channel Direct
“I had the sales man come to the business he gave me the deals they were offering then changed the goal posts making me decide to cancel the contract as they had changed the terms whilst i was on holiday, i emailed and cancelled yet they have still gone ahead with the advert, will not be paying the invoice as i have my email to confirm i cancelled the order, bring on legal action next”
Hi Fraser,
Thank you for your review regarding your experience with Clear Channel.
We greatly appreciate you taking the time to bring this matter to our attention and would like to offer our apologies for any inconvenience your experience may have caused you.
We have sent you a private message to obtain some additional details regarding your experience.
Kind Regards,
Clear Channel Direct
Hi Kamal,
Many Thanks for taking the time to offer us some feedback regarding your experience with Clear Channel.
We take all feedback seriously and sincerely regret that we did not meet your expectations.
We have sent you a private message to obtain some additional details regarding your review.
Kind Regards,
Clear Channel Direct
“The contact between myself and the team at Clear Channel was pretty poor. Communication was fine to start with, and then I did not hear from the team for a substantial amount of time - and then instead of responding, I was asked if I wanted to book more screens during another time period.
Due to this experience (including the confusion as to whether the screens were actually playing our ad) I don't believe we will use Clear Channel in the future.”
Many Thanks for taking the time to offer us a review.
We take all feedback seriously and regret that the service we provided was not in line with your expectation.
We would like to offer our apologies for any inconvenience this may have caused.
We have sent your a private message to obtain some further details.
Kind Regards,
Clear Channel Direct
“As a communication company, Clear Channel's communication is very poor. As a first time user of the company, the implementation process was painful and unnecessarily stressful. It appears communication both internally and externally isn't great making processes slow and the customer experience poor. After months post campaign meeting, I'm still waiting for analysis promised which i'm now frustrated with chasing.
The campaign on site was great, but information before and afterwards is difficult to obtain.”
Hi Clair,
Thank you for your review regarding your experience with Clear Channel,
We are extremely sorry that the service provided was not in line with expectation.
We take all feedback seriously and shave sent you a private message to obtain some additional details regarding your experience.
Kind Regards,
Clear Channel Direct
“All brilliant just one point - response - when you get an email just acknowledge and say got that and will check/progress don't just all go totally quiet. Then your service will be truly brilliant.”
Hi Ian,
Thank you for your review regarding your experience with Clear Channel.
We are extremely pleased that you felt the service was brilliant.
We would however like to offer our apologies for any inconvenience we may have caused on communication.
We have sent you a private message to obtain some additional details regarding your experience.
Kind Regards,
Clear Channel Direct
