Clean and Shiny Reviews

Name: Clean and Shiny
Address: 3 Redan Hill Industrial Estate, Redan Road, Aldershot, Hampshire
Rating: 4.96

5.0 Rating 502 Reviews

100 %

of reviewers recommend Clean and Shiny

5.0

Based on 502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clean and Shiny:

The best car care and detailing products, delivered to your door, since 2003. We're an industry leader with over 30 years experience. Clean + Shiny is also the home of The Rag Company UK and Labocosmetica UK. Buy online or via our walk-in store in Aldershot, Hampshire.

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Clean and Shiny 5 star review on 13th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish to complain about the young lady who I spoke to on Tuesday the 23rd August When I asked to enquire about the warning notices etc on the last 3 products I purchased from you, and try to find out if it would affect the Ceramic coating on my vehicle. The three products are - 1) KORROSOL ( Bilt & Hamber) 2)Bug & Grime (Gyeon) 3) Ceramic Detailer (Gyeon) She said she couldn't do anything until I found out what the ceramic coating was. So I rang my valeteer ( Paul ' CCS DETAILIN mob - 07768 510843 and asked him, he told me it was Gyeon Infinity I rang her back to inform her, shr then got vbery abrupt and quite rude - saying, " There was no such coating, which I then replied that Paul had said it was one of your products, she then curtly replied " We don't do products we sell them" I then said can I speak with the gentleman I spoke too earlier, this must have made her even more angry, she then said in a harsh tone, I will get someone for you, and put me on hold, after a while nothing happened and I was still on hold, so I thoughtb she has cut me off, and I rang up none the wiser about my original query. I have bought qute a lot of PRODUCTS from your good selves and have always been happy with them, the latest products are so heavily imbued with safety and health warnings, it is offputting and makes me question if I should be putting them on my car, without wearing a Hazmat suit and masking large areas ofthe car off to prevent run off, damaging my chromed plastic trim etc. So I think this young woman needs more training on Customer interactions,I have always spoke to men previous to this telephone call, and have always found them helpfull. Regards John Pringle”

Helpful Report

Posted 3 weeks ago

Clean and Shiny is rated 5.0 based on 502 reviews