Login
Start Free Trial Are you a business? Click Here

Childrensalon Reviews

2.9 Rating 46 Reviews
26 %
of reviewers recommend Childrensalon
2.9
Based on 46 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat
Childrensalon 5 star review on 13th August 2024
Andrea
Childrensalon 1 star review on 18th November 2021
Jane
Childrensalon 1 star review on 18th November 2021
Jane
Childrensalon 1 star review on 18th November 2021
Jane
Childrensalon 5 star review on 26th October 2020
Nene
Childrensalon 1 star review on 16th September 2020
Leanne
Anonymous
Anonymous  // 01/01/2019
If you are from the US beware: I am so sorry I ordered from you! The shoes are too small for my granddaughter and returning them to you will cost me more than the shoes are worth. Had I known (my fault for not reading carefully) that your returns were not free I would have never bought the shoes. I will keep the shoes, though no one can use them, as I would have to pay more to return them that what my refund would be, but you’ve lost a customer...maybe more if I can advise others of how Returns from the US work.
Helpful Report
Posted 6 years ago
Very unhappy. I purchased a moschino tracksuit for my baby girl to grow into, she only got to wear this item once when I spent £89.00 on it. After following the washing instructions and washing at 30 degrees they were completely faded after that. I sent pictures and called the customer services to then be told they couldn't do anything to help me. Don't use this company!!
Helpful Report
Posted 6 years ago
Shocking, ordered a bag that cost £70 for it to be stitched wrong, the badge was wonky there were marks on the bag and glue... when returned and asked to be reviewed and swapped they said the stitching was like this to stitch the bottom of the handle on, however on the website if you look at the photo of the bag the stitching is correct. The badge was wonky and when asked about this she said ‘yes I can see the badge is wonky however I don’t want to send out a new bag because the stitching might be the same again, the marks on the bag I just wiped off with a baby wipe’ I’d like to know how the woman on customer service just wiped glue that was stuck on the bag without actually scratching it off. For the price of the bag you expect it to be perfect. Maybe they should check the quality of the bag before actually sending it out.
Helpful Report
Posted 7 years ago
I paid next day delivery last Thursday for Friday. my partner was in but I get a msg saying unable to deliver with a pic of my door. so paid further charge for Saturday delivery,my partner open the front door and shouted the dpd driver just got in the van and drove off. was talking to my neighbour today who asked what was I expecting Friday as the driver did not get out the car took the pic from the van window. I wanted the parcel for my daughter christening love your service normally, but so upset as they have still not arrived.
Helpful Report
Posted 7 years ago
Childrensalon is rated 2.9 based on 46 reviews