Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

bp pulse Reviews

3.9 Rating 4,401 Reviews
71 %
of reviewers recommend bp pulse
Company Reviews Metrics Info
3.9
Based on 4,401 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read bp pulse Reviews
Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

Write Your review

Tell us how bp pulse made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
bp pulse 1 star review on 24th January 2022
Anonymous
bp pulse 4 star review on 29th June 2021
Shaun G
bp pulse 5 star review on 25th June 2021
HANI Q
bp pulse 5 star review on 23rd June 2021
Anthony W
bp pulse 1 star review on 16th June 2021
Gill
bp pulse 5 star review on 11th June 2021
Anonymous
bp pulse 4 star review on 3rd June 2021
Anonymous
39
Anonymous
Anonymous  // 01/01/2019
1
Unverified Reviewer
Anonymous
Unverified Reviewer
“WHAT A RUBBISH COMPANY !!! Their customer service for home chargers is awful! They changed their CEO a few months ago and replaced him with Mr Akira Kirton and if anything, their service has gotten even worse. At least the last CEO answered emails, but not Mr Kirton it seems. I had an awful job getting the charger installed in the first place and the system I have is not really fit for purpose, as the sensor relay is, IMO, cheap and nasty and continuously faulty. It was only installed in April! When you phone to request an electrician to repair it, you are told you have to wait for 10 days for someone to phone to give a date when it can be repaired! How about you fit a decent system in the first place and save your customers these problems. I would never have chosen Bp Pulse, but MOTABILITY insisted I use them. Why not a company like PodPoint instead, as their customer services are way better than BP. Hours spent on the phone, only to be sent from pillar to post and getting nowhere ! Lousy product and lousy customer service. AVOID Bp Pulse or you’ll regret it.”
bp pulse 1 star review on 24th January 2022
Helpful Report
Posted 2 years ago
4
Shaun G
Shaun G
Verified Reviewer
“Had to chase initially to get over the survey stage but once this was sorted everything was done quickly and efficiently. Charger was fitted in a very neat and timely manner by a very helpful and pleasant engineer. Car not due to arrive for another two weeks so can't comment on the actual charging process yet”
bp pulse 4 star review on 29th June 2021
Helpful Report
Posted 2 years ago
5
HANI Q
HANI Q
Unverified Reviewer
“Why is it a long time for it but in the end is here and the installation was perfect and the person who installed it was very helpful very kind”
bp pulse 5 star review on 25th June 2021
Helpful Report
Posted 2 years ago
5
Anthony W
Anthony W
Verified Reviewer
“It was a faultless installation, I'm really pleased with the finished product”
bp pulse 5 star review on 23rd June 2021
Helpful Report
Posted 2 years ago
1
Gill
Gill
Unverified Reviewer
“I had the charging point installed by Mobility. If it had not of being for them I would have being waiting months to have it installed. I now have my new car. The app is still mot up and running. I am bitterly disappointed with BP pulse. When you call them the back ground noise is disgraceful. I called them to inform them I was going away and didn't no where to charge the car. They weren't very helpful. Over a I can say the experience of having the charger installed has been very stressful. To them it's a job they do every day. But to me and a lot of customers like me find it difficult to understand. I still don't have an account that is working. I would definitely recommend having an Electronic car. But definitely not recommend BP plus”
bp pulse 1 star review on 16th June 2021
Helpful Report
Posted 2 years ago
5
Verified Reviewer
Anonymous
Verified Reviewer
“Very happy with my EV Home Charg from BP Pulse now that it's been installed by the two excellent electricans. The process was not straight forward, taking around 2.5 months in total, but I got there in the end. (several hoops to jump through) Without the homecharge unit having a hybrid or fully electric vehicle is too much hassle, so really happy that this has all been sorted in a reasonable amount of time and will now enjoy my vehicle fully.”
bp pulse 5 star review on 11th June 2021
Helpful Report
Posted 2 years ago
4
Unverified Reviewer
Anonymous
Unverified Reviewer
“Installation was great. Applying for my free charger was another story. Constant application request from BP pulse even though my application had been accepted. 3 months wait.”
bp pulse 4 star review on 3rd June 2021
Helpful Report
Posted 2 years ago
5
Philip
Philip
Verified Reviewer
“Having to take so many photos was a bit of a pain but the engineer was very good and very polite and explained the entire installation as he fitted it and the workmanship was first class and a very neat and tidy job”
bp pulse 5 star review on 2nd June 2021
Helpful Report
Posted 2 years ago
5
Verified Reviewer
Anonymous
Verified Reviewer
“Great service. Installation was easy & quick.”
bp pulse 5 star review on 28th April 2021
Helpful Report
Posted 2 years ago
1
CHO
CHO
Verified Reviewer
“The installation was also required to attach an additional breaker box which looks ugly and isn't safe and not vandal proof so I am not quite happy about it.”
bp pulse 1 star review on 19th April 2021
Helpful Report
Posted 3 years ago
5
Elizabeth H
Elizabeth H
Unverified Reviewer
“The engineer turned up on time and was very pleasant. He explained everything to us,and listened to our opinion. He was very tidy and cleaned up any mess. Our Chargemaster is fitted discreetly.”
bp pulse 5 star review on 31st March 2021
Helpful Report
Posted 3 years ago
1
Customer
Customer
Verified Buyer
“Disappointing service from start to finish. See attached photo re finished result. Still not had email with code to attach charge unit to phone.”
bp pulse 1 star review on 2nd October 2020
Helpful Report
Posted 3 years ago
5
Alan
Alan
Verified Buyer
“Friendly engineer did a perfect installation with no disruption or mess and in double quick time. We even got an earlier installation than expected.”
bp pulse 5 star review on 14th November 2018
Helpful Report
Posted 5 years ago
5
Norman
Norman
Verified Buyer
“All very helpful with no problems.”
bp pulse 5 star review on 13th November 2018
Helpful Report
Posted 5 years ago
5
Martin
Martin
Verified Buyer
“Just a simple online request followed by a couple of phone calls and an electrician was installing the charger in my garage. Neatly installed with all the correct paperwork; just need the car to arrive and it would be perfect.”
bp pulse 5 star review on 22nd October 2018
Helpful Report
Posted 5 years ago
5
Leigh
Leigh
Verified Buyer
“Professional install carried out as required”
bp pulse 5 star review on 29th September 2018
Helpful Report
Posted 5 years ago
5
Philip
Philip
Verified Buyer
“The engineer turned up on time, took less time I thought it would take, showed me how to use the cable to charge my car and left. Job well done. Photos attached.”
bp pulse 5 star review on 20th September 2018
Helpful Report
Posted 5 years ago
5
Luke
Luke
Verified Buyer
“Amazing service, very helpful and amazing team from customer services to the installers.”
bp pulse 5 star review on 20th September 2018
Helpful Report
Posted 5 years ago
5
Hugh
Hugh
Verified Buyer
“Very easy process and well supported throughout Engineer very pleasant did a fantastic job Would recommend”
bp pulse 5 star review on 18th September 2018
Helpful Report
Posted 5 years ago
5
John
John
Verified Buyer
“Found the Chargemaster personnel were very polite, knowledgeable as well as helpful. Gave clear and precise instructions and responses to my questions and queries. During installation, their engineer was excellent at advising us on every step of the work carried out to get the charging station installed on our property and took immense pride in his workmanship getting this installation just right. I ended up with a fantastic setup as seen in pictures attached. Many thanks to Chargemaster”
bp pulse 5 star review on 17th September 2018 bp pulse 5 star review on 17th September 2018
Helpful Report
Posted 5 years ago
Thanks so much for the lovely review, John!
Posted 5 years ago
5
A
A
Verified Buyer
“The final result was excellent, with so much care to fit the unit in a convenient place for me to use. Your fitter was very concerned to offer me the best option.”
bp pulse 5 star review on 13th September 2018
Helpful Report
Posted 5 years ago
5
Mark
Mark
Verified Buyer
“Excellent service and installation was trouble free with a super job by the installation engineer.”
bp pulse 5 star review on 13th September 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very competent and informative installer. A nice, tidy installation.”
bp pulse 5 star review on 5th September 2018
Helpful Report
Posted 5 years ago
5
Frank
Frank
Verified Buyer
“The fitter who was sent was very pleasant and polite. The installation was made difficult due to having to fit the cable in the crawl space in a cellar. The fitter completed the task without complaint. Also we were fully informed about everything we needed to know regarding the application. Well done.”
bp pulse 5 star review on 29th August 2018
Helpful Report
Posted 5 years ago
5
David
David
Verified Buyer
“Great company superb communication great product and nothing short of stunning. Highly recommend and staff fantastic. Happy you bet!!!”
bp pulse 5 star review on 29th August 2018
Helpful Report
Posted 5 years ago
5
Cheryl
Cheryl
Verified Buyer
“Overall really pleased... the workman was a bit grumpy but other than that I can't complain”
bp pulse 5 star review on 15th August 2018
Helpful Report
Posted 5 years ago
5
Parry
Parry
Verified Buyer
“Neil was a credit to your company. His product knowledge and customer service was outstanding. The installation was efficient, neat and clean.”
bp pulse 5 star review on 7th August 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“The first survey was carried out promptly. At no time did the operative try to ‘sell’ the Chargemaster product, but it quickly became apparent that the BMW charging point needed a new 32A cable to the non-attached garage, while the Chargemaster charger could be run from the existing electricity supply. It was a no-brainer. I decided on the Chargemaster product and it was provided a week later, installed efficiently and safely and the Electrician , Nathan, was extremely helpful and a very good worker. A pleasure to do business with - although I have to say that for such simple piece of equipment, all these chargers, whoever the. Supplier may be, are extremely over-priced for what they are. A week later all seems to be going well and I am very satisfied.”
bp pulse 5 star review on 7th August 2018
Helpful Report
Posted 5 years ago
5
Ashish
Ashish
Verified Buyer
“Neil was excellent in his work. He was very professional & did a very neat job with upmost dedication. He explained to us everything he was doing. It great to see dedicated staff like Neil. We are very happy that we choose Chargemaster. Please keep up the good work”
bp pulse 5 star review on 30th July 2018
Helpful Report
Posted 5 years ago
4
Alan
Alan
Verified Buyer
“A good product which was installed efficiently. So far it has proved good.”
bp pulse 4 star review on 30th July 2018
Helpful Report
Posted 5 years ago
bp pulse is rated 3.9 based on 4,401 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request